Configure Community Risk Reduction

Community Risk Reduction can be used to streamline risk reduction activities and increase public awareness.

In this topic, you'll learn how to configure the Community Risk Reduction solution to meet specific needs of your organization.

Organize your data

Community Risk Reduction relies on local datasets to provide granular insights into the risk present in your community. Before starting, take some time to organize your data and decide which data sources are needed for analysis.

Four foundational data sets are required to complete a comprehensive community risk assessment using the solution.

Fire Service Incidents

The Community Risk Reduction solution uses fire service incident data to visualize historical incident occurrences to inform risk mitigation planning. The amount of incident data needed for analysis is dependent on call volume, but usually 3-5 years of incident data sourced from your records management system or the National Fire Incident Reporting System (NFIRS) is appropriate. This historical data can be exported from either system in a comma-delimited text file (CSV file) or spreadsheet and imported into ArcGIS. You need one record per incident. Incident data must have the following fields to be used in the Community Risk Reduction assessment workflow:

Field Alias NameDescription

Incident Type Code

The NFIRS prescribed incident type code that describes the incident. For example, 111, 323, or 743.

Incident Type Group

The NFIRS prescribed type code series header. A value from one of the defined 9 headings: such as Fire, Overpressure Rupture, Explosion, Overheat (No Fire), Rescue and Emergency Medical Service (EMS) Incidents, Hazardous Condition (No Fire), Service Call, Good Intent Call, False Alarm and False Call, Severe Weather and Natural Disaster, and Special Incident Type.

Call Date

The alarm date of the incident. For example, 08/21/2023.

Address or Longitude, Latitude (x,y)

The full address of the incident or the longitude and latitude.

Fire Service Districts

The FireServiceDistricts layer is used to store administrative and response districts maintained by fire service agencies. This can include agency, battalion, district, inspector, mutual aid, reporting, station, still, and wildland-urban interface boundaries. This data must be a polygon and each geography should have a unique value in the Name field.

The solution requires the following field to be populated: Name.

Fire Stations

The FireStations layer is used to store fire stations and other facility locations maintained by fire service agencies. This data should have a unique value in the Name field. The FireStations layer is used in the solution to visualize fire station locations.

The solution requires the following field to be populated: Name of Facility, Address or Longitude, Latitude (x,y)

Critical Infrastructure

Many communities have identified critical infrastructure facilities vital to a community's safety and security; for example, power plants, water treatment facilities, and other systems. A critical infrastructure layer is included in the solution based on the critical infrastructure sectors defined by the United States federal government. You can load data into this layer and make it available to the solution or, if you do not have this data, you can use the Map Viewer to add the location and related information to the map.

The critical infrastructure data should have the following required fields and values:

Field Alias NameDescription

Name of Facility

The name of the critical infrastructure facility.

Sector

A value from one of the defined 16 sectors: such as Chemical Sector, Commercial Facilities, Communications, Critical Manufacturing, Dams, Defense Industrial Base, Emergency Services, Energy, Financial Services, Food and Agriculture, Government Facilities, Healthcare and Public Health, Information Technology, Nuclear Reactors, Materials and Waste, Transportation Systems, Water and Wastewater Systems, and Others.

Address or Longitude, Latitude (x,y)

The full address of the incident or the longitude and latitude.

Note:

The Fire Service Districts layer is used in the Fire Hydrant Inspections, Pre-Incident Planning, and Fire Incident Dashboard solutions. The Critical Infrastructure layer is used in the Emergency Management Operations solution. If you have already loaded data into these layers, the solutions have been deployed under the same user account, and the solutions are using the same feature layers within your ArcGIS organization, then you do not need to load data again.

Load Data

In some cases, you may already have this information in ArcGIS or another system of record. The Organize Data section outlined the required data needed for the solution. Review the layers provided with the solution and determine the source data you want to load. Then, load your existing data into the layers provided with the solution.

You can load existing data into the fire service incidents, critical infrastructure, fire stations, and fire service districts layers.

Note:

Optionally, in ArcGIS Pro, you can use the Append tool if you are loading static data or Update Features With Incident Records tool if you are loading dynamic data from a spreadsheet.

Load data from a spreadsheet

To load data from a spreadsheet, complete the following steps:

  1. Sign in to your ArcGIS organization and browse to the FireServiceIncidentsSource item.
  2. From the item page, click Download.
  3. Open the FireServiceIncidentsSource spreadsheet and edit it with your information.
  4. Save and close the file.
  5. In your ArcGIS organization, browse to the FireServiceIncidents feature layer.
  6. From the item page, click Update Data.
  7. Follow the steps in the Update layer wizard to load your data.
  8. Tip:

    For more information about uploading data, see Manage hosted feature layers—Append data to layers.

Load data from a shapefile or file geodatabase

You can load data into the Community Risk Reduction solution using the update data capability in your ArcGIS organization.

To load data from a shapefile or file geodatabase, complete the following steps:

  1. Create a .zip file of your shapefile or file geodatabase.
  2. Sign in to your ArcGIS organization and browse to the FireServiceDistricts feature layer.
  3. From the item page, click Update Data.
  4. Follow the steps in the Update data wizard to load your data.
  5. Tip:

    For more information about uploading data, see Manage hosted feature layers—Append data to layers.

    Tip:

    For more information about how to load data using the Append tool in ArcGIS Pro, see Append (Data Management).

  6. Repeat these steps to load data into the FireStations, FireServiceDistricts, and CriticalInfrastructure layers.

Configure the Community Risk Reduction site

The Community Risk Reduction solution includes the Community Risk Reduction ArcGIS Hub site. This site can be configured with your organization's branding and used to share information with the public.

Update with organizational information

After deploying the Community Risk Reduction solution, the Community Risk Reduction Hub site layout requires a few updates to fit your local context.

To update the site with your organizational information, complete the following steps:

  1. Verify that you are signed in to your ArcGIS organization and browse to the Community Risk Reduction site.
  2. From the item page, click Configure.
  3. Scroll to any sections that you want to update, hover over the card, and click the edit pencil Edit that appears in the horizontal toolbar, and then edit the content with information specific to your organization.
  4. In the side panel, click Footer.

    A custom footer is provided. In most cases, you will need to update it with your organization's branding, contact information, and social media references.

  5. Click the HTML box.

    The HTML window appears.

  6. Make the necessary changes and click Apply.
  7. Click Save.
  8. Click the Save drop-down arrow and click Publish Draft.

Share items with the public

Several layer views and apps included in the Community Risk Reduction solution must be shared with everyone so they can be accessed by the public on the Community Risk Reduction site.

To share items with the public, complete the following steps:

  1. Verify that you are signed in to your ArcGIS organization and browse to the Community Risk Reduction folder.
  2. Next to each of the following items, check the check box:

    NameItem type

    RiskReduction_public

    Feature layer (hosted, view)

    FireServiceRequests_form

    Feature layer (hosted, view)

    Fire Service Requests

    Form

    Community Risk Reduction

    Hub Site Application

    Community Risk Reduction

    Hub Initiative

    Note:

    You will only have a Hub Initiative item if your organization has ArcGIS Hub Premium.

  3. Click Share.
  4. In the Share window, click Everyone (public) and click Save.

    The Warning: Sharing editable layers publicly message appears notifying you that you are sharing editable layers publicly.

  5. Click Update.

Modify layers and maps

Note:
This workflow is optional and doesn't need to be completed in order to work with the solution.

Optionally, the Community Risk Reduction solution can be extended, modified, or optimized to meet the needs of your organization. You may choose to perform additional configuration of the feature layers and maps.

To modify layers and maps complete the following steps:

  • Edit domains—To improve the consistency of data collection, the following layers contain a standard list of values (domains). You can create new domains the in following layers to account for regional variation in activities and mitigation.

    LayersField Alias Name and Description

    RiskReduction Risk Reduction Areas sublayer

    Mitigation Category—The type of mitigation being provided. For example, home safety visits or events.

    Mitigation Subcategory—The program-specific type of mitigation being provided. For example, smoke alarm canvass, senior-focused education, youth-focused education, or home hardening / wildfire risk reduction.

    Activities sublayer

    Activity Type—The type of activity being performed. For example, a home safety visit, event, station activity, or referrals.

    Station Activity Type—The type of station activity being performed. For example, a station open house, car seat installation, or station tours.

    Event Type—The type of event being performed. For example, a senior living programs, elementary programs, preschool/daycare programs, civic group programs, CPR trainings, fire prevention week programs, or fire extinguisher training classes.

    Inventory sublayer

    Inventory Category—The type of asset being inventoried. For example, smoke alarms, co alarms, hard of hearing alarms, batteries, or smart burners.

  • Update pop-ups—You can update the pop-up display to meet your organizational preferences. For example, if you updated domains in any layers, you'll likely want to include that information in your pop-up.
  • Update symbols—You can update the symbols, including color and size to meet your organizational preferences.
  • Modify clustering—You can modify or remove clustering from Activities sublayer in the web maps.

Configure vulnerability variable

Note:
This workflow is optional and doesn't need to be completed in order to work with the solution.

The Community Risk Reduction solution includes the CDC Social Vulnerability Index 2020 ArcGIS Living Atlas layer to understand and visualize vulnerability within the community. If your fire agency is outside of the United States of America or wishes to use another vulnerability layer, you can configure the solution to use another layer to illustrate the effectiveness of risk reduction activities relative to highly vulnerable populations.

Update vulnerability layer

The Community Risk Reduction Activity Reporter map uses CDC Social Vulnerability Index 2020 ArcGIS Living Atlas layer to populate vulnerability values in the Activities sublayer. Consider what vulnerability layer works best for your community and change the layer.

To update the vulnerability layer, complete the following steps:

  1. Verify that you are signed in to your ArcGIS organization and browse to the Community Risk Reduction Activity Reporter map.
  2. Open the item page and click Open in Map Viewer.
  3. Click Add and navigate to the new vulnerability layer.
  4. Click expand on the RiskReduction layer and click the Activities sublayer.
  5. On the Settings (light) toolbar, click Forms.
  6. Scroll down and click on the Effectiveness Score field.
  7. Scroll down in Properties to Calculated expression, click the Settings button, click the Ellipse button next to Effectiveness Score, and then click Edit Arcade.
  8. In the Arcade Editor, replace the text SVI2020 US tract with the layer name added in step 4.

    The layer name must be title of the layer within the web map.

  9. Click the Ellipse, and then click Remove next to SVI2020 US tract layer.
  10. Replace the two text variables RPL_THEMES with the exact name of the field used to populate the risk calculation.

    This field name comes for the layer you added in step 4.

  11. Click Done.
  12. Click Effectiveness Summary.
  13. Scroll down in Properties to Calculated expression, click the Settings button, click the Ellipse button next to Effectiveness Plain Language, and then click Edit Arcade.
  14. In the Arcade Editor, replace the numeric values and plain language to work with the new vulnerability layer you added in step 4.
  15. Click Done.
  16. Click OK.
  17. Click Save and open and click Save.

Update dashboard map

Optionally, if you choose to use another vulnerability layer in the Community Risk Reduction solution, you should update the Community Risk Reduction Outcomes Effectiveness map used in the Community Risk Reduction Outcomes Dashboard. The CDC Social Vulnerability Index 2020 layer will need to be removed and the new risk layer will need to be added.

To update the Community Risk Reduction Outcomes Effectiveness map to reflect the new risk layer, complete the following steps:

  1. Verify that you are signed in to your ArcGIS organization and browse to the Community Risk Reduction Outcomes Effectiveness map.
  2. Open the item page and click Open in Map Viewer.
  3. Click the Ellipse button, and then click Remove next to the CDC/ATSDR Social Vulnerability Index 2020 USA group layer.
  4. Click Add and navigate to the new risk layer you'd like to add.
  5. Click Save and open and click Save.