Introduction to Crime Problem Management

Crime Problem Management can be used to plan, manage, and evaluate evidence-based responses to crime problems.

Reducing crime is a central mission of local law enforcement, however most local law enforcement agencies have no formal process for detecting and responding to crime problems. As a result, they often employ ineffective blanket strategies to deal with crime problems and ultimately struggle to reduce crime in their community. Modern policing agencies are problem oriented, evidence-based and think spatially. They rely on data and analytics to identify specific crime problems and respond with appropriate strategies. Responses are continuously evaluated to determine if they were successful, and results are shared with stakeholders to demonstrate transparency. Over time, the evaluated responses become a body of knowledge that help police leaders understand which responses have effectively reduced crime in their community.

The Crime Problem Management solution delivers a set of capabilities that help you manage incident data, identify crime problems, manage evidence-based responses, evaluate response effectiveness, and share results with internal and external stakeholders.

Deploy the solution

This ArcGIS solution can be deployed in your ArcGIS organization.

Deploy the solution

See Deploying a solution for more information.

Requirements

Crime Problem Management requires the following apps:

• ArcGIS Online
• ArcGIS Pro 3.0 or later (Basic, Standard, or Advanced)

Information products

Crime Problem Management includes the following information products:

Item	Description	Minimum user type
Problem Identification	An ArcGIS Pro project used by crime analysts to identify, edit, and evaluate crime and disorder problems.	GIS Professional (Basic, Standard, or Advanced)
Law Enforcement Data Management	An ArcGIS Pro project used by crime analysts to automate data imports from records management or computer-aided dispatch systems, which helps crime analysts free up time typically spent on data preparation	GIS Professional (Basic, Standard, or Advanced)
Problem Response Planner	An ArcGIS Dashboards app used by district captains to understand current problems and plan responses.	Editor
Problem Response Coordinator	An ArcGIS Dashboards app used by district lieutenants to assign response activities to operational staff and report activity results.	Editor
Problem Response Monitor	An ArcGIS Dashboards app used by command staff to monitor current problems, ensure accountability for responses, and review response evaluations.	Viewer
Problem Response Successes	An ArcGIS Dashboards app used by the public to view the results of successful problem responses.	Not required

When you deploy this solution in your ArcGIS organization, you also get an ArcGIS solution item that organizes the key information products and summarizes all the ArcGIS items (applications, forms, projects, maps, feature layers, feature layer views, and so on) included with the solution. The ArcGIS solution item also illustrates any dependencies items have on each other.

Release notes

The following are the release notes:

Version	Description
1.1 (Nov 2023)	A new Problem Identification ArcGIS Pro project that adds support in the Weighted Displacement Difference tool for evaluating small to zero displacement distances. A new Law Enforcement Data Management ArcGIS Pro project.
1.0 (Mar 2023)	First release of Crime Problem Management