Configure Civil Support

In this topic, you'll learn how to configure the Civil Support solution to meet the needs of your organization.

Tip:

As you configure the solution, record the configurations or alterations you make with each version in a change log. This information will be valuable if you upgrade to a new version and need to evaluate the effort required.

Modify the survey

Note:

This workflow is optional and does not need to be completed to work with the solution.

The Civil Support solution includes one survey: the Operations Summary form. You can configure this survey by adding, removing, or editing questions so that they are relevant to your organization's needs.

To modify the Operations Summary form, complete the following steps:

1. Sign in to your ArcGIS organization and browse to the Operations Summary form.
2. From the item page, click Open in Survey 123 > Manage in Survey123 website.
3. Click the Design tab.
4. Edit the survey, and then click Save to save your changes.

Note:

Learn more about editing a survey
5. Click Publish twice.

Organize your data

Note:

This workflow is optional and does not need to be completed to work with the solution.

You can use the Civil Support solution even if you do not have data. However, if you have preexisting task force data, you can load it into the layer provided with the solution.

Before you load data, you must ensure that it includes appropriate information and is organized correctly for the solution. There are two ways to match the layer schema:

• Download the layer provided with the solution and modify your data's fields and domains before loading.
• Append your data, and then calculate fields to match.

Task force headquarters

If your organization is involved in domestic operations, and you have task force headquarters information, you can load data into the layer provided with the solution. If you do not have this data, you can use the Civil Support Home and Operations Manager app to add the location and related information to the map.

The task force headquarters data requires the following fields and values:

Field alias name	Description
Task Force Headquarters	The name or ID of the task force headquarters
Task Force Active	The current active status of the task force
Purpose	A value from one of the defined options: Command and Control, Aviation, Fire, Logistics, Medical, Multipurpose, Search and Rescue, General Purpose, and Other

Load data from a shapefile or file geodatabase

Note:

This workflow is optional and does not need to be completed to work with the solution.

Optionally, you can load existing data into the Task Force Headquarters layer using the Append tools available in ArcGIS Online.

To load data from a shapefile or file geodatabase, complete the following steps:

1. Create a .zip file of your shapefile or file geodatabase.
2. Verify that you are signed in to your ArcGIS organization and browse to the Task Force Headquarters layer.
3. From the item page, click Update data.

   Tip:

   You may need to click the Show more button to see all options.

4. Follow the steps in the Update data wizard to load your data.

Tip:

For more information about uploading data, see Manage hosted feature layers—Append data to layers.

Tip:

For more information about how to load data using the Append tool in ArcGIS Pro, see Append (Data Management).

Modify task force headquarters names

Task forces are units formed in response to an event or operational need. To identify these units in the solution, you can add a list of task force headquarters names. To modify the Task Force Headquarters and Taskings layers, complete the following steps:

1. Sign in to your ArcGIS organization and browse to the Task Force Headquarters hosted feature layer.

   Tip:

   Sort the Title column alphabetically.

2. From the item page, click the Data tab.
3. Click the Fields button .
4. Search for Task Force Headquarters and click the field.

   The field's details open.

5. Click Get started.

   Enter values is selected by default.

6. Click Next.
7. Add the values.

   Tip:

   Type the same value in both the Label and Code columns for each item that you add to the list.

8. Click Save.

   Now when creating task forces in the Civil Support Home and Operations Manager app, you will be able to select task forces from a drop-down list, which will help ensure assignments are being made correctly.

9. Repeat the above steps for the Taskings hosted feature layer in the HQ ID field.

   Note:

   In the Civil Support Home and Operations Manager app, creating a Tasking involves selecting a Task Force Headquarters from a drop-down list. This requires the lists for the Task Force Headquarters and Taskings layers to be identical.