Introduction to Civil Support

The Civil Support solution can be used to coordinate personnel, taskings, and resources, enabling rapid response and informed decision-making during military domestic operations.

Increasingly frequent and severe natural disasters are straining local and state response capabilities. When activated, the National Guard must quickly mobilize personnel and equipment to stabilize communities, restore services, and ensure public safety. Limited access to technology and technical staff can make it difficult to coordinate activities and maintain clear communication during these complex operations.

Implementing a data-driven approach will assist the National Guard with effectively coordinating response efforts. Understanding where units are located and visualizing tasking and resource information in a single view strengthens coordination, enhances awareness, and ensures informed decision-making.

Deploy the solution

This solution can be deployed in your ArcGIS organization.

Deploy the solution

See Deploying a solution for more information.

Requirements

Civil Support requires the following:

• ArcGIS Online

Information products

Civil Support includes the following information products:

Item	Description	Minimum user type
Civil Support Home and Operations Manager	An ArcGIS Experience Builder app used by operations staff to document response information, locate unit headquarters, and define and manage taskings	Professional
Logistics Manager	An ArcGIS Instant Apps app used by logistics staff to locate equipment	Contributor
Personnel Manager	An ArcGIS Instant Apps app used by administrative staff to locate personnel	Contributor
Civil Support Command Dashboard	An ArcGIS Dashboards app used by the command leadership to monitor response activities to measure progress on operational objectives	Viewer
Operations Summary	An ArcGIS Survey123 form used by operations staff to summarize operations	Contributor

Note:

To deploy the solution and use the Create Mission Map tool on the Operations Manager page, the user must have either an Administrator role or a custom role that includes the privilege to publish web tools.

When you deploy this solution in your ArcGIS organization, you also get a solution item that organizes the key information products and summarizes all the ArcGIS items (applications, forms, projects, maps, feature layers, feature layer views, and so on) included with the solution. The solution item also illustrates any dependencies items have on each other.

Release notes

The following are the release notes:

Version	Description
2.0 (Nov 2025)	A new feature layer allows users to document tasking information and use it in the solution apps. A new feature layer with two related tables allows users to document task force headquarters information and record their associated personnel and logistics data. A new ArcGIS Experience Builder app replaces the former Operations Management app delivered with the previous version of the solution. It provides a single interface where users can create and manage taskings and task forces throughout the operation life cycle. The new Operations Tracking Map works seamlessly with the Civil Support Home and Operations Manager app. The new Operations Summary ArcGIS Survey123 form allows users to submit contextual information that is essential for command leadership's understanding of an operation. Readiness Management components have been replaced by the Personnel Manager app, which simplifies the process of submitting information about personnel assigned to the operation. The new Personnel Tracking Map works seamlessly with the Personnel Manager app. Resource Management components have been replaced by the Logistics Manager. This new app simplifies the process of submitting information about equipment statuses for units involved in the operation. The new Logistics Tracking Map works seamlessly with the Logistics Manager app. The Operations Management Dashboard app has been replaced by the Civil Support Command Dashboard app. This new app provides a more straightforward interface for viewing information submitted from other information products. The new Civil Support Map works seamlessly with the Civil Support Command Dashboard app.
1.0 (Apr 2022)	First release of Civil Support