Credits are the currency used across ArcGIS and are consumed for specific transactions and types of storage, such as storing features, performing analytics, and using premium content. Any ArcGIS software that interacts with ArcGIS Online, such as ArcGIS Enterprise, ArcGIS Pro, or ArcGIS Field Maps, can use credits. To learn more, explore additional credit information.
Most of what you do in ArcGIS Online does not require credits—for example, using ArcGIS Living Atlas basemaps and imagery, exporting data, and performing single address or place searches. In many cases, credit-consuming activities have a relatively low cost. For example, it costs less than 5 credits to geocode 125 addresses, store 2 GB of map tile data, or enrich ZIP Code boundaries in Detroit, Michigan, with four variables of population and income data.
The number of credits you have is determined by the user types in your subscription. At any time, you can purchase additional credits if needed.
Manage and monitor credits
Managing credit expenditures is important when administering your organization. ArcGIS Online provides administrators several tools for managing their credit budgets. One way to manage your credit budget is to configure and assign custom roles with only the appropriate privileges for your members to access the credit-consuming tools they need.
Another way to manage credits is to enable credit budgeting and assign a specific quantity of credits to some or all organization members or set a default allocation for new members. Credit budgeting applies to transaction-based services and tools such as GeoEnrichment and spatial analysis. It sets a threshold of credits that a user can spend in total or in a single job, preventing them from accidentally spending a large number of credits at once.
When an organization is low on credits, or if credit budgeting is enabled and a user is low on credits, certain activities that consume credits may be blocked from use.
If you need help estimating how many credits are needed to perform specific transactions or store data, see the Credits by capability section below.
Administrators can monitor credit usage through the status page. The status page provides an interactive breakdown of where credits have been used over time and which members have consumed them so you can make strategic adjustments to remove unused content or update member roles to better control access across the platform. Much like reviewing a monthly utility bill, monitoring credit usage is a way of knowing how the software is being used and predicting how many credits you will need over time.
Note:
ArcGIS Online stores usage data for the past two years only.
Credits and tools
Transaction-based tools—such as geocoding, GeoEnrichment, image analysis, and spatial analysis tools—are charged based on the number of records and the generated output. For example, with GeoEnrichment, you are charged based on the number of attributes that you add to your dataset. For generating travel areas (also known as drive-time areas), you are charged for each travel area generated, so if you were to generate three travel areas (2, 5, and 10 miles) for eight locations, you would be charged for 24 travel areas. For more information about credit consumption when using analysis tools, see Understand credits for spatial analysis.
If your organization has enabled credit budgeting and the expected number of credits exceeds the number of credits allocated to you, an error message appears and prevents you from submitting the job.
Note:
You can estimate the number of credits needed to run an analysis tool in Map Viewer and Map Viewer Classic. Some analysis tools do not consume credits. For details, see Understand credits for spatial analysis.
If you have privileges to perform image analysis, you can also use raster functions in Map Viewer Classic to process imagery layers. The following raster functions do not consume credits when run in ArcGIS Online:
- Rasterize Attributes
- Attribute Table
- Raster Info
- Key Metadata
Credits and storage
There are three types of storage that consume credits: feature storage, imagery storage, and file storage. Feature storage is specific to feature layers hosted in ArcGIS Online, while file storage includes other types of layers and files, including attachments in your hosted feature layers. Imagery storage is specific to imagery layers hosted in ArcGIS Online. For specific examples of what constitutes each type of storage and their credit consumption rates, see the Credits by capability section below. Some feature layer settings, including settings that control editing access such as Enable Sync and Keep track of changes to the data, can increase the feature storage size over time. Optimized hosted feature layers also use additional storage space.
You can determine the number of credits your organization is using for storage by clicking Storage on the Credit Utilization Chart on the Status tab of your organization page. You can select each storage type—for example, feature storage or file storage—to see a general breakdown of the number of credits your organization is consuming for that specific storage type.
You can see the specific storage of all hosted feature layers for your organization in the feature storage report by selecting Standard Feature Data Store under Storage Type in the report and clicking View item details. This shows you the amount of storage each feature layer is using in a single view.
You can see the storage details of all imagery layers for your organization in the imagery storage report by selecting Tiled Imagery Layer under Layer Type in the report and clicking View Item Details. This shows you the size of the image files used for storage credit usage, for each imagery layer.
Get more credits
Administrative contacts in the organization are notified when 75 percent and 100 percent of their credits have been used and when a member has used 100 percent of their credit allocation limit. If your organization uses all of its credits, it enters a restricted state.
An organization is moved to a restricted state when it uses all of its credits. With an organization that is in a restricted state, access to some capabilities and workflows is blocked. However, the subscription remains usable, allowing you to perform some actions to administer the organization and use content. The following activities are permitted with an organization that is in a restricted state:
- The default administrator can perform all member and content management activities, including running administrative reports.
- The default administrator can modify and save organization settings and policies.
- The default administrator can invite members and assign licenses.
- Members can open, view, share, and modify existing content in the organization.
- Members can open public and shared content owned by others.
- Members can use licensed software.
- Members can add data to existing layers.
The following limitations apply to an organization that is in a restricted state:
- Members cannot create new content.
- Members cannot publish new layers of any type.
- Members do not have access to any credit-consuming tools.
If you see a message indicating that your ArcGIS Online organization is in a restricted state, you can purchase additional credits or contact Esri Technical Support for further assistance.
Note:
Any unused credits included with your annual subscription expire at the end of the subscription period. Additional credits that are purchased expire after two years.
Credits by capability
Use the table below to estimate how many credits you will need to perform specific transactions or store data:
| Capability | Example of where used | Credits used |
|---|---|---|
Feature storage, excluding feature attachments, feature collections, features associated with location sharing, and hosted feature layer views | Store a hosted feature layer | 240 credits per 1 GB stored per month, calculated hourly Note:Feature layer settings, such as Enable Sync and Keep track of created and updated features, can increase storage size over time. |
Imagery storage | Store a hosted imagery layer | For tiled imagery, storage costs are 1.2 credits per 1 GB stored per month, calculated hourly. Note:Credits for tiled imagery storage are calculated based on the size of the image files stored. For dynamic imagery, storage costs are based on the image size and the number of images. Credits for image size are calculated at 1.2 credits per 1 GB stored per month, calculated hourly, based on the total size of the image or images. For the total number of images, the credit costs are as follows:
Note:An image in a dynamic imagery layer is considered to be a single image, an item in an imagery collection, or a slice of a multidimensional dataset. The total number of images in a dynamic imagery layer is calculated when the layer is published. You can find the number of images or slices in a dynamic imagery layer on the layer's item page. |
Storage of all content, excluding hosted feature layers, which are listed at the top of this table | Store web maps Store files, such as PDF files, images, Microsoft Office documents, service definition files, tile packages, scene layer packages, and other items you add Store feature collections Store attachments in a hosted feature layer Store published vector tile layers from ArcGIS Pro Store caches for scene layers Store caches for 3D tiles layers Store data packaged for offline map areas prepared ahead of time | 1.2 credits per 1 GB stored per month, calculated hourly |
Geocoding | Match addresses when publishing spreadsheets (such as .csv or Excel files) as hosted feature layers using ArcGIS World Geocoding Service or a view of this locator | 40 credits per 1,000 geocodes |
Feature analysis | Perform feature analysis using feature analysis tools in Map Viewer or Map Viewer Classic | Credit usage depends on the tool. For details, see Understand credits for spatial analysis. |
Imagery analysis | Perform imagery analysis using raster analysis tools or raster functions | Credit usage for imagery analysis depends on the number of pixels or features processed, which incorporates the number of bands in multiband imagery and the number of slices in multidimensional data. Custom raster function templates that chain multiple complex functions together may increase credit usage. |
ModelBuilder | Connect to a ModelBuilder analysis session | 50 credits per hour with a 10 minute minimum |
Simple routes | Get directions in Map Viewer | 0.005 credits per simple route |
| Optimized routes | Get directions in Map Viewer or use Optimize order in Map Viewer Classic | 0.5 credits per optimized route |
| Generate a travel (origin-destination) cost matrix | Calculate travel cost (connect origins to destinations in Map Viewer Classic) | 0.0005 credits per input origin and destination pair |
Find closest facility | Use a line distance or travel mode to find closest features in Map Viewer (find nearest in Map Viewer Classic) | 0.5 credits per closest facilities route |
Location allocation | Choose best facilities to support demand from surrounding areas in ArcGIS Online | 0.1 credits per allocated demand point |
Fleet routing | Determine how a fleet of vehicles can visit a set of stops in the least amount of time with Plan Routes in Map Viewer | 1 credit per vehicle route |
Generate service, travel, or drive-time areas | Generate travel areas to calculate an area using a specified travel time or distance in Map Viewer (create drive-time areas in Map Viewer Classic) | 0.5 credits per area |
Demographic maps and layers | Pan United Kingdom Purchasing Power per Capita in a map | 10 credits per 1,000 map requests (pan, zoom, and identify) |
Infographics | View infographics in supported apps, such as ArcGIS Pro, Business Analyst Web App, ArcGIS Community Analyst, ArcGIS Web AppBuilder, and ArcGIS Experience Builder Export infographics to PDF, Excel, or HTML | 10 credits per 1,000 views 10 credits per export |
Tile generation | Build tile cache with ArcGIS Online | 1 credit per 10,000 tiles generated |
Scene layer generation from features | Publish a hosted scene layer from a hosted feature layer Publish a scene layer with an associated feature layer in ArcGIS Pro | 1 credit per 1,000 textured multipatch features 1 credit per 5,000 untextured multipatch features or point features |
Additional credit information
The following apps and products have specific credit usage information for tools and services accessed in ArcGIS Online: