You can choose which basemaps, configurable apps, and analysis layers your organization uses to create maps, scenes, and apps, and to perform analysis.
Note:
You can no longer configure the Bing Maps setting with a Bing key in organization settings. If you have an existing Bing Maps key, it will be retired in June 2028. It is recommended that organization members update their web maps and apps to use Esri basemaps.
To configure map and scene settings for the organization, complete the following:
- Verify that you are signed in to your organization.
Your account must be a member of the default administrator role or a custom role assigned the set of privileges to manage the organization's website settings.
- At the top of the site, click Organization and click the Settings tab.
- Click Map and scene on the side of the page.
- Configure any of the following map settings:
Tip:
Group owners can add public items to their groups. This means that as a group owner, you can include basemaps and app templates shared to ArcGIS Online by Esri in the customized basemap and configurable apps galleries. For example, you can include the World Transportation layer in the basemap gallery.
Basemap gallery for maps and scenes
Designate the basemaps that users can access in Map Viewer and Scene Viewer. You can specify a different basemap gallery for Map Viewer than for Scene Viewer.
Specify a basemap gallery for Map Viewer
To specify the basemap gallery used in Map Viewer, under 2D Group, click the Edit button 
to open the Group drop-down menu and choose one of the following:
- Choose Esri Default to use only Esri default vector basemaps.
- Specify a custom basemap gallery group in your organization to include basemaps that are shared with the group.
If you specified a custom basemap gallery group, you can click Share basemaps to share the Esri default basemaps with the group. You can also change how the basemaps are sorted in the gallery by choosing a field and a sort option from the drop-down menus under Sort order. If you change the sort field or order here, the items on the group page, as well as in embedded galleries or gallery apps, are also changed.
To check for new basemaps or remove deprecated maps from your organization's custom basemap gallery, click Update basemaps. Use the options in the Action drop-down menus to remove or add basemaps and click Save updates. You can also use the filters to narrow the basemap list or click the name of the basemap owner to access more information.
Specify a basemap gallery for Scene Viewer
To specify the basemap gallery used in Scene Viewer, under 3D Group, click the Edit button to open the Group drop-down menu and choose one of the following:
- Choose Esri Default to use only Esri default vector basemaps.
- Specify a custom basemap gallery group in your organization to include basemaps shared with it.
If you specified a custom basemap gallery group, you can click Share 3D basemaps to share the custom group with your organization.
By default, 3D basemaps provided by Esri are available and can be used in web scenes. To hide these basemaps from users, turn off the Use 3D basemaps toggle button in the 3D Group section.
Note:
The Scene Viewer basemap gallery only displays basemaps that are supported in Scene Viewer.
Custom 3D basemaps are not supported in Scene Viewer. The 3D Group section can be used to select a subset of 3D basemaps provided by Esri for use with Scene Viewer.
Map and scene defaults
If you chose a custom 2D basemap group for the Basemap gallery setting, choose a basemap from that group that you want opened when users create a map with Map Viewer. Similarly, if you chose a custom 3D basemap group for the Basemap gallery setting, choose a basemap from that group that you want opened when users create a scene with Scene Viewer. If you chose Esri Default as the basemap gallery (for both maps and scenes), the default Esri basemap will be displayed for new maps and scenes. If you chose None for the default 3D basemap, the default 2D basemap will be used in new scenes.
Note:
Scene Viewer only uses the specified default basemap if it is a supported web scene.
The default basemap opens at the default extent you set. To set the default extent to the extent of your currently selected default basemap, click Use map extent as default. To set a different extent, click Choose extent in the Default extent section. Choose from the following options:
- To create an extent based on the default extent specified for the organization, click Organization's extent.
- To create an extent based on the region specified for the organization, click Organization's region.
- To navigate to a place or address, under Use location search, type keywords in the search box. Keywords can include addresses, street intersections, places, points of interest, and longitude and latitude coordinates. The extent centers on the place or address you specify.
- To draw a shape representing the extent, click Draw Extent and drag a box on the map. Make changes to the extent as needed by dragging any of the vertices of the extent box or clicking inside the box and dragging it to a new location.
- To create an extent by specifying coordinate values (in decimal degrees) for the extent boundaries, click Coordinates and type the coordinates in the Top, Bottom, Left, and Right boxes.
Once you have set the extent, click Save.
Under Units, choose US Standard or Metric as the default units for the map scale bar, measure tool, directions, and analysis. US Standard sets the units to miles, feet, and inches; Metric sets the units to kilometers, meters, and centimeters. Users can set the units they see through their settings page.
Google Photorealistic 3D basemaps (beta)
Google Photorealistic 3D basemaps (beta) provide a three-dimensional mesh textured with high-resolution imagery. Check with your organization administrator to verify your access. A default administrator or member with administrative privileges must turn on the Allow members to use Google Photorealistic 3D basemap toggle button to enable this for the organization. When enabled, this basemap type is available in supported 3D environments.
Google Photorealistic 3D basemaps usage is tracked by sessions. Sessions start when a user adds the basemap to a 3D-capable app, and end after three hours or when they close that app. In a web browser, a session won’t reset when a user refreshes the page, unless they disable the browser cache or clear it manually. Sessions are tracked at the organization level and cannot be monitored per organization member.
Note:
Google Photorealistic 3D basemaps are supported by ArcGIS Pro 3.6 and later, Scene Viewer, and selected apps, including Dashboards , Experience Builder, Instant Apps, and ArcGIS StoryMaps.
Each organization has access to up to 20,000 sessions during the beta period.
A Google Map Tiles API key is generated to provide access to this basemap and to track session count. It is a best practice to periodically generate a new API key by clicking Generate new Google Maps API key. The previous API key will be invalidated within hours of generating a new one, and when apps are restarted or refreshed, they will automatically pick up the new key.
Include web styles
Web styles are collections of symbols created in ArcGIS Pro and stored as items. Apps such as Map Viewer and Scene Viewer can use web styles to symbolize features with 2D or 3D symbols.
To include web styles in Map Viewer symbol galleries or in Scene Viewer, complete the following steps:
- Create one or more groups.
- Share the web style items with the group or groups you created.
Note:
If you are using the group to include 2D web styles in Map Viewer symbol galleries, you must also share the web style items with the public.
- At the top of the site, click Organization and click the Settings tab.
Note:
You must be signed in as a member of the default administrator role or a custom role that has administrative privileges to manage the organization's website settings.
- Click Map and scene on the side of the page.
- Do any of the following:
- For 2D web styles, click the box under 2D web style group and choose the group you created for the 2D web styles.
- For 2D sketch web styles, click the box under 2D sketch web style group and choose the group you created for the 2D sketch web styles.
- For 3D web styles, click the box under 3D web style group and choose the group you created for the 3D web styles.
The web style items in the specified group are added to the symbol galleries.