Manage content

If you are a default administrator or have the correct privileges, you can manage content in your organization. This includes categorizing organization content, transferring content to a different owner, and deleting items. In addition to managing content in bulk, you can also manage items owned by a specific member, including reassigning their content to another owner, moving their items to a different folder, and changing the sharing properties of their items.

Categorize content

If you have the correct privileges, you can set up hierarchical categories for organizing content in your organization. Once categories are set up, they can be used to categorize items in your organization so that members can more easily find the content they need when searching or browsing.

Note:

Categories help others quickly discover maps, scenes, apps, and other items. You can configure categories to organize content across the organization (as described below) or content shared with specific groups.

Set up categories

Administrators and members with privileges to manage categories can configure categories for the organization. You can create your own custom categories or use standard category sets from ArcGIS (presented in ArcGIS Living Atlas of the World), the International Organization for Standardization (ISO), or INSPIRE as a starting point.

You can configure content categories for your organization from the content page or, if you are a default administrator, from the Items tab of the organization settings. The following steps describe how to configure categories from the content page:

  1. Verify that you are signed in to your organization.
  2. At the top of the site, click Content.
  3. On the My Content tab, under Categories, click Set up organization categories.

    Note:
    If you've already configured categories, click the Configure categories button Configure categories to add, rename, delete, or reorder categories as needed.

  4. Select one of the following:
    • Custom categories—Create your own categories to organize content in the organization.
    • ArcGIS categories—Use ArcGIS categories as a starting point. You can customize them or leave them unchanged. These categories are presented in ArcGIS Living Atlas of the World.
    • ISO categories—Use topic categories from the ISO as a starting point. You can customize them or leave them unchanged. ISO publication 19115 provides a method to describe and catalog geographic information.
    • INSPIRE categories—Use theme categories from the INSPIRE Directive as a starting point. You can customize them or leave them unchanged.
  5. If you selected Custom categories in the previous step, create a category hierarchy as follows:
    1. Click the Add category button Add category, type a name for the category (using up to 100 characters), and click Add.
    2. To create subcategories, click the Add subcategory button Add subcategory, type a name for the subcategory (using up to 100 characters), and click Add.
    3. Create additional top-level categories and subcategories as needed.
  6. If you selected ArcGIS categories, ISO categories, or INSPIRE categories, do any of the following to review or make changes to the category hierarchy:
    • Expand and collapse categories in the category tree as needed using the expand Expand and collapse Collapse buttons to the left of the categories.
    • To add a category or subcategory, click the Add category button Add category or Add subcategory button Add subcategory, type a name for the category or subcategory (using up to 100 characters), and click Add.
  7. Do any of the following to make additional changes to the categories as needed:
    • To rename a category or subcategory, click the Edit category button Edit category for the category or subcategory you want to rename, type a new name (using up to 100 characters), and click Update.
    • To delete a category or subcategory, click the Delete category button Delete category for the category or subcategory you want to delete.
    • To change the order of categories at the same level in the hierarchy, hover over the expand Expand or collapse Collapse button to the left of the category and drag it to a different location.
  8. When you're finished setting up categories, click Save.
  9. Note:

    You can have up to three levels of categories in the hierarchy, with a maximum of 200 categories and subcategories in total. For efficiency, it is recommended that you create a comprehensive and complete category hierarchy and naming scheme before assigning items to categories.

Categorize items

Once organization categories are configured, administrators and those with privileges to update content can categorize items in the organization. Categorizing content makes it easier for organization members to find the content they need.

  1. Verify that you are signed in to your organization.
  2. At the top of the site, click Content, and click the My Organization tab.
    Note:

    Organization members can categorize items they own from the My Content tab of their content page.

  3. Select one or more items you want to categorize and click Categorize.
  4. Do any of the following:
    • To categorize all selected items at once, check the boxes on the left to select the categories and subcategories as applicable. Each item card updates to show the categories you selected.
      Note:

      Selecting a subcategory automatically selects all associated categories and subcategories above it in the hierarchy. However, selecting a category does not automatically select its subcategories.

    • To categorize items individually, click Assign Category on the item card and select the categories you want. You can assign up to 20 categories to each item. You can also use the Filter categories box to narrow your options.
    • To remove all selected items from a specific category or subcategory, uncheck the boxes on the left to deselect the appropriate category or subcategory. Each item card updates to reflect the category you removed.
      Note:

      When deselecting categories and subcategories, the following occurs:

      • Deselecting a category or subcategory automatically deselects all of its associated subcategories.
      • Deselecting a subcategory when no other subcategories are selected at the same level also deselects the associated categories above it and subcategories below it.

    • To remove an individual item from a category, click the x next to the category on the associated item card.
    • To undo or redo a category assignment, click the Undo button Undo or Redo button Redo as needed.
  5. When you're finished categorizing the items, click Save.

    The items are organized into the categories you specified.

    Note:

    When you categorize an item, it is recommended that you choose the most specific and relevant category possible to ensure that the item is displayed and discovered as expected in an appropriate grouping. For example, to categorize a web map, choose Maps > Web Maps instead of Maps.

Change owner

Default administrators and those with the correct privileges can change the owner of items in the organization. You can transfer all items owned by specific members, or change the ownership of specific items in the organization.

Tip:

Changing layer ownership changes ownership of the file from which the layer was created. When you change the owner of a hosted feature layer, ownership changes for its dependent hosted feature layer views.

Changing the owner of a layer does not change the owner of the maps and scenes in which the layer is used. Similarly, changing the owner of maps and scenes does not change the ownership of the layers inside them, nor does it change the owner of the apps in which the maps and scenes are used.

Transfer all content owned by specific members

You can transfer content owned by one or more organization members to another member of your organization. Transferring all content in bulk to a new owner is useful when you need to delete members but want to keep their content in the organization.

  1. Verify that you are signed in as a default administrator or custom role with administrative privileges to reassign ownership of content.
  2. At the top of the site, click Organization and click the Members tab.
  3. Search for members by name or user name and apply filters to narrow the members list. Sort the list as desired, such as by name or last login date.
  4. Check the box next to each of the members whose content items you want to transfer.
    Tip:

    You can select up to 100 members at a time. The selected set is maintained while you search and filter all the members in your organization, even across multiple pages. If necessary, click the members selected drop-down menu to review and revise your selection once you've modified your initial search or filter.

  5. Above the list of members, click More and click Transfer content.
  6. In the Transfer content window, click to select a new owner for the content.

    You can search for members by name or user name to narrow the members list.

  7. If you are transferring content from a single member, select or create a new folder as needed. To transfer content from more than one member, select one of the following target folder options:
    • Folder for each previous owner—Transferred items are stored in separate folders named for each of the current item owners. Enter a specific prefix for each folder name, or accept the default prefix of from. For example, entering hosted layers for the prefix creates folders named hosted layers_[previous owner's username], where [previous owner's username] is the name of the member from whom the content is being transferred.
    • Only one folder—Transferred items are all stored in a single folder. Select or create a folder, or keep the default folder.
  8. Click Transfer.
    Tip:

    Before clicking Transfer, you can review the list of items being transferred by clicking the View all items button View all items under Content to transfer.

    The items are transferred to the new owner you specified.

Change the ownership of specific items

You can change the ownership of specific items in the organization in bulk. This is useful when you have a large number of items owned by different organization members that you want to reassign to a new owner.

Tip:

You can manage content owned by a specific member, including reassigning their content to another member, from the Members tab of the organization page.

  1. Verify that you are signed in as a default administrator or custom role with administrative privileges to reassign ownership of content.
  2. At the top of the site, click Content, and click the My Organization tab.
  3. Use the filters, sort options, and search as needed to find the items to reassign.
  4. Select the items and click Change Owner.
  5. In the Change owner window, search for and select a new item owner, and select or create a new folder as needed.
  6. Click Save.

    The items are reassigned to the new owner you specified.

Delete items

Default administrators and members with the correct privileges can delete items owned by other organization members. Organization items can be deleted in bulk from the My Organization tab of the content page.

Tip:

You can delete content owned by a specific member, and perform other content management tasks for individual members, from the Members tab of the organization page.

  1. Verify that you are signed in as a default administrator or custom role with administrative privileges to delete content owned by members.
  2. Click Content at the top of the site.
  3. Click the My Organization tab.
  4. Use the filters, sort options, and search as needed to find the items you want to delete.
  5. Select the items you want to delete and click Delete.

    The items are deleted from your organization and ArcGIS Online.

    Note:

    Dependencies exist between some items, such as between a hosted tile layer and the tile package from which it was published or between the hosted feature layer view and the hosted feature layer from which it was created. You must delete the dependent item before you can delete the item from which it was created.

Manage items for a specific member

If you have privileges to manage items owned by other members, you can manage items for a specific member of your organization from the member's content page. For example, depending on your privileges, you can edit the details of items; change their sharing properties, such as making a public item private; move one or more items to a different folder; change the owner of an item; and delete an item.

  1. Verify that you are signed in to your organization.
  2. At the top of the site, click Organization and click the Members tab.
  3. Search for members by name or user name and apply filters to narrow the members list. Sort the list as desired, such as by name or last login date.
  4. Click the More options button More options for the member whose items you want to manage, and click Manage items.

    The member's content page appears.

  5. Use the filters, sort options, and search as needed to find the items you want to manage.
  6. To edit the properties and settings of a specific item, such as modifying its description or enabling Delete Protection, click the title of the item and make changes on the Overview and Settings tabs on the item page.
  7. To manage multiple items owned by the member from the member's content page, check the box to the left of each item you want to manage and do any of the following:
    • To organize items into categories configured for your organization, click Categorize and follow the steps to categorize the member's items.
    • To move items to a different folder, click Move, select an existing folder or create one, and click Save.
    • To reassign items to a different owner, click Change Owner, search for and select a new owner, select a new folder as needed, and click Save.
      Tip:

      Changing layer ownership changes ownership of the file from which the layer was created. When you change the owner of a hosted feature layer, ownership changes for its dependent hosted feature layer views.

      Changing the owner of a layer does not change the owner of the maps and scenes in which the layer is used. Similarly, changing the owner of maps and scenes does not change the ownership of the layers inside them, nor does it change the owner of the apps in which the maps and scenes are used.

    • To change the sharing properties of items, click Share. To update with whom the items are shared—the owner, the organization, or everyone (public)—select the sharing level you want. To update the groups with which the items are shared, click Edit group sharing and choose the group or groups with which you want the items shared.
    • To delete items from your organization and ArcGIS Online, click Delete.
      Note:

      Dependencies exist between some items, such as between a hosted tile layer and the tile package from which it was published, or between the hosted feature layer view and the hosted feature layer from which it was created. You must delete the dependent item before you can delete the item from which it was created.

    Other than deleting the items, none of the options above change the location on disk or ID of the items.