Use Damage Assessment

The Damage Assessment solution delivers a set of capabilities to collect and monitor damage to local structures including residential, commercial buildings and public facilities.

Note:

In the United States, The Federal Emergency Management Administration (FEMA) manages two programs to assist recovery and restoration including the Public Assistance and Individual Assistance programs. If the results of the initial damage assessment are significant, a Joint Preliminary Damage Assessment (PDA) may be conducted. For more information on the FEMA Preliminary Damage Assessment (PDA) process, see Damage Assessment Operations Manual. Esri has created surveys using ArcGIS Survey123 to support both the FEMA Individual Assistance and Public Assistance programs. For more information on these surveys, see GeoNet blog post.

Conduct field surveys

Immediately after the emergency response and rescue operations are completed, initial damage assessments can be conducted by emergency management field personnel to understand the impact of the incident. Using field apps with location-based information helps emergency management personnel prioritize recovery efforts.

Initial damage assessment can be conducted for Commercial, Residential and Public Infrastructure using ArcGIS Survey123 on a mobile device in a connected or disconnected environment.

Submit damage assessments for commercial buildings

In some cases, local emergency managers may assign field inspectors who are experienced assessing damages for commercial properties such as hotels, office parks or shopping centers. The Damage Assessment: Commercial Buildings is a configuration of ArcGIS Survey123 that can be used by field inspectors to collect initial damage assessments on a mobile device in a connected or disconnected environment.

In this workflow, you’ll assume the role of a field inspector that has been assigned to collect local damage assessments, you will assume you are at the field location collecting the necessary information.

  1. In a browser, go to Commercial Buildings Survey.
  2. Enter an Incident Number, Incident Name, Inspection Date and Time.
  3. Click the Set Location button. In the map search box enter 22 W. Chicago Ave. Naperville, IL
  4. Scroll down the list and enter site information for the commercial property.
  5. Select Yes for the Is the Business Open, enter a value for the Estimated $ Loss Structure and Estimated $ Loss Contents.
  6. For the Extent of Damage select Minor and for the Primary Cause of Damage select Flood.
  7. Continue scrolling down the list to enter a Description of Damage, Impact to Jurisdiction, Additional Comments.
  8. Under Photos, attach a picture or diagram to make it easy to see the extent of damage.
  9. Scroll down and enter the Inspectors Information to make it easy to follow up with any questions.
  10. Click Yes for Is the Owner or Occupant Present to open a cascading list of Owner/Occupant Information.
    Note:

    If the owner is present the field inspector can capture contact and insurance information which will help expedite the damage assessment process.

  11. Enter all the necessary Owner/OccupantInformation then scroll down.
  12. Enter all the necessary Insurance Information
  13. Click Submit to complete the damage assessment survey for the commercial property.

Submit damage assessments for public facilities

In this workflow, you’ll assume the role of a field inspector who has been assigned to public facilities such as schools, water and sewer or transportation infrastructure.

  1. In a browser, go to Public Facilities Survey .
  2. Enter an Incident Number, Incident Name, Inspection Date and Time.
  3. Click on the Set Location button. In the map search box enter Naperville Central High School, 440 Aurora Ave, Naperville, IL.
  4. Scroll down the list and enter Site, Facility and Address information for the facility.
  5. In the Damage Category, select CAT E – Public Buildings.
  6. Enter a Description of Damage, Impact to Jurisdiction and Impacted Department.
  7. Enter a value for the CostEstimate and County’s CostEstimate, Percent Complete and any Additional Comments.
  8. Under Photos, attach a picture or diagram to make it easy to see the extent of damage.
  9. Scroll down and enter the Inspectors Information to make it easy to follow up with any questions.
  10. Click Submit to complete the damage assessment survey for the Public Facility.

Submit damage assessments for residential buildings

In this workflow, you’ll assume the role of a field inspector who has been assigned to assess damage to residential structures.

  1. In a browser, go to Residential Buildings Survey .
  2. Enter an Incident Number, Incident Name, Inspection Date and Time.
  3. Click on the Set Location button. In the map search box enter 23 E Hillside Rd, Naperville, IL.
  4. Scroll down the list and enter Site and Parcel information for residence.
  5. Under Type of Home, select Detached Home.
  6. Enter the Address information.
  7. For the Extent of Damage select Minor and for the Primary Cause of Damage select Flood.
  8. Enter a Description of Damage, enter a value for the Estimated $ Loss Structure and Estimated $ Loss Contents.
  9. Enter an Impact to Jurisdiction and any Additional Comments such as the number of floors damaged, basement or garage.
  10. Under Photos, attach a picture or diagram to make it easy to see the extent of damage.
  11. Scroll down and enter the Inspectors Information to make it easy to follow up with any questions.
  12. Select No for the Is the Owner or Occupant Present.
    Note:

    In many cases the owner or occupant may have left to seek shelter in another location.

  13. Click Submit to complete the damage assessment survey for the residential building.

Monitor damage assessment reports

Initial damage assessment reports can be used by local officials to determine the severity and magnitude of a natural disaster or catastrophic incident. The information from the reports is then analyzed to determine if the disaster related costs and damages could qualify for any state and/or federal assistance.

TheDamage Assessment Dashboard can be used to monitor damage assessments as they are submitted by field inspectors and determine whether damage costs exceed state or federal declaration thresholds.

  1. In a browser, go to the Damage Assessment Dashboard app.
  2. Click the Residential Buildings tab in the lower left corner of the dashboard.
  3. Review of the number of residential buildings in each extent of damage category.
    Note:

    The damage assessment categories are Destroyed, Major, Minor, Affected and Inaccessible.

  4. Review the total sum of damage assessments in the upper right corner of the dashboard.
  5. Click one of the residential damage estimates in the list.

    The map will zoom in to the selected residential damage estimate location and a popup window will appear in the upper left corner of the dashboard with information and options to flash the selected feature.

  6. Click the Commercial Buildings tab in the lower left corner of the dashboard.
  7. Review of the number of commercial buildings in each extent of damage category.
  8. Review the total sum of damage assessments in the upper right corner of the dashboard.
  9. Click one of the commercial damage estimates in the list.

    The map will zoom in to the selected residential damage estimate location and a popup window will appear in the upper left corner of the dashboard with information and options to flash the selected feature.

  10. Click on the Public Facilities tab in the lower left corner of the dashboard.
    Note:

    The public facilities don’t have the same damage categories as residential or commercial buildings but instead have symbols indicating the damage category.

  11. Review the total sum of damage assessments in the upper right corner of the dashboard.
  12. Click one of the damaged public facility estimates in the list.

    The map will zoom in to the selected residential damage estimate location and a popup window will appear in the upper left corner of the dashboard with information and options to flash the selected feature.

  13. Close the Damage Assessment Dashboard.