Sign in to an ArcGIS account

To access ArcGIS for Microsoft 365 features and interactive functions, you must sign in to an ArcGIS Online or ArcGIS Enterprise account that has privileges to create, analyze, and share content.

Guest users

ArcGIS for Microsoft 365 works best with an ArcGIS organizational (ArcGIS Online or ArcGIS Enterprise) account. You can still use ArcGIS for Microsoft 365 as a guest user, but with limited functionality. When the Sign in to ArcGIS page appears, click Continue as guest.

Organizational users

Depending on how your ArcGIS administrator has configured your organization's security settings, you can sign in using several options. If you don't have an ArcGIS account, you can sign up for a free ArcGIS trial to get started. Public ArcGIS accounts are not supported. See Accounts for more information.

Your sign in experience may vary from what is described in this topic based on your configuration. The ArcGIS sign-in pane may include any of the following options: ArcGIS account or organization login, SAML login, OpenID Connect login, or social media login. For more information about signing in to an ArcGIS account, see the Sign in topic in the ArcGIS Online help.

Tip:

If you are using ArcGIS for Power BI, when you sign in to your ArcGIS Online or ArcGIS Enterprise organizational account, an authentication token is automatically sent to your browser to recognize you as an ArcGIS user, and your organization content immediately becomes available. If the token cannot be found—if you are using a different browser or computer, for example—you must sign in to access premium features.

Sign in with an ArcGIS Online account

To sign in with your ArcGIS Online account, complete the following steps:

  1. Use one of the following methods to access the sign in pane:
    • ArcGIS for Excel and ArcGIS for SharePoint users, click Settings Settings from the map tools. On the Login | Settings tab, click Sign In.
    • ArcGIS for Power BI users, click the ArcGIS for Power BI visualization ArcGIS for Power BI to select it.

    The Sign in to ArcGIS pane appears with ArcGIS Online selected by default in the Choose ArcGIS connection drop-down menu.

  2. Click Sign in.

    The ArcGIS organization sign in pane appears.

  3. Type your ArcGIS username and password exactly as they were spelled when you or your administrator created your account.

    The password is case sensitive.

    If you don't know your username or password, click Forgot username or Forgot password, or contact your administrator.

  4. Check Keep me signed in to stay signed in for two weeks unless you sign out.
  5. Click Sign In.

    Depending on the ArcGIS for Microsoft 365 component, visual aspects of the component may change to indicate that your signed-in status changed.

Sign in with an organization-specific login

If your ArcGIS organizational account is configured for organization-specific logins, you can use your existing organization-specific login to sign in.

Note:

If you are an ArcGIS for Excel organization administrator or member of an organization for which the administrator has made specific URLs available, follow these steps to sign in when you click Reset Map.

To sign in with an organization-specific login, complete the following steps:

  1. From the Sign in to ArcGIS pane, expand the Choose ArcGIS connection section.
  2. Click Enter URL address.

    The ArcGIS Online or Enterprise text box appears.

  3. Type your ArcGIS organization's URL.
  4. Click Sign in.

    The ArcGIS organization sign in pane appears.

  5. Type your ArcGIS username and password exactly as they were spelled when you or your administrator created your account.

    The password is case sensitive.

    If you do not know your username or password, click Forgot username or Forgot passsword, or contact your administrator.

  6. Click Sign In.

Depending on the ArcGIS for Microsoft 365 component, visual aspects of the component may change to indicate that your signed-in status changed.

The organization's URL will appear by default in the Sign in to ArcGIS pane the next time you sign in.

Sign in with a configured ArcGIS account

Organization administrators can configure a list of ArcGIS connections for ArcGIS for Excel and ArcGIS for SharePoint enterprise organization members. If your ArcGIS organizational account has configured connections, you can choose one when you sign in.

To sign in as an organization member with configured ArcGIS connections, complete the following steps:

  1. From the Sign in to ArcGIS pane, select the connection to which you want to connect from the Choose ArcGIS connection drop-down menu.
  2. Click Sign in.

    The ArcGIS organization sign in pane appears.

  3. Type your ArcGIS username and password exactly as they were spelled when you or your administrator created your account.

    The password is case sensitive.

    If you do not know your username or password, click Forgot username or Forgot password, or contact your administrator.

  4. Optionally, check Keep me signed in to stay signed in for up to two weeks unless you sign out.
  5. Click Sign In.

    The map loads and the ArcGIS connection information is visible in the Settings pane Settings.

    Depending on the ArcGIS for Microsoft 365 component, visual aspects of the component may change to indicate that your signed-in status changed.

Sign in with a social media account

Your account administrator must set up social network sign-in credentials before you can use this workflow.

To sign in with an organizational account created with social network credentials, complete the following steps:

  1. From the Sign in to ArcGIS pane, after you have selected your organization, click Sign In.

    The ArcGIS organization sign in pane appears.

  2. Click the appropriate social media button. For example, to sign in using your Google account, click the Google button Google.
    Note:

    To join an ArcGIS organization using an Apple login, you must have multifactor authentication enabled on your Apple account.

  3. Provide your social network credentials and sign in.
Note:

When you sign out of ArcGIS, you are still signed in to your social network. To sign in to ArcGIS with different login information, you must first sign out of your social network.

Sign out

The following subsections describe how to sign out of the various ArcGIS for Microsoft 365 components.

ArcGIS for Power BI

You do not need to sign out of ArcGIS for Power BI. Once you are successfully signed in to an account, your authentication token is stored in your browser's local storage for two weeks. To sign in using a different account, open a new report page in Power BI with a new instance of ArcGIS for Power BI. At the sign-in prompt, click Switch account. You are returned to the initial sign in prompt to enter new user credentials or click Continue as guest.

ArcGIS for Teams

To sign out of ArcGIS for Teams: Each time you initiate a search, you are prompted to sign in again. At the sign-in prompt, click Switch account. You are returned to the initial sign-in prompt to enter new user credentials or select Continue as guest. Signing out of ArcGIS for Teams does not sign you out from other Esri or ArcGIS-related apps in your web browser.

ArcGIS for Excel and ArcGIS for SharePoint

To sign out of ArcGIS for Excel and ArcGIS for SharePoint, complete the following steps:

  1. From the map tools, click Settings Settings.

    The Login | Settings pane appears.

  2. Click Sign out.

    You are signed out of your ArcGIS account, and the map reverts to the guest user experience.

Related topic

See the following related topic for component-specific account and sign-in information: