You can access information about an item's usage to help you gauge its popularity. Usage details are available on the Usage tab of the item page. Depending on the item type, usage details can include the number of views, requests, or downloads, and the average number of views, requests, or downloads per day as well as a list of the other items that use the item.
Tip:
Usage information is available only if you sign in with an organizational account that is the owner of the item or an organization administrator. Organization administrators can access additional usage information on the Status tab of the organization page.
The Data updated date that is present on the Overview tab of a hosted feature layer, hosted feature layer view, or hosted table layer item page allows you to keep track of when the layer contents were last edited—features or rows added or deleted or attribute values updated. This date is also present on the sublayer pages in multilayer hosted feature layers. The Data updated date updates when you enable editing on the feature layer.
If usage information indicates that no one is using an item, first review the item’s details to determine whether enough information is provided for the item to help people find it. Also determine whether the item is shared with the correct audience. If you update the information for the item and it still isn’t used, you can mark it as deprecated as a first step before eventually deleting the item.
Note:
ArcGIS Online stores usage data for the past two years only.
Views
Views refers to the number of times the item has been viewed or opened. This gives the item owner and administrators an idea of how often the item is accessed. A view count is provided for a variety of item types, including the following:
- Apps
- ArcGIS Server web layers
- KML files
- Tools
- Web maps
- Web scenes
For web maps, scenes, apps, and ArcGIS Server layers, the view count is increased by one when you open the item page or open the item in Map Viewer or Scene Viewer. For example, if you open the item page for a map image layer and click Open in Map Viewer, the count increases by two. For other items—such as mobile apps and KML files—the view count is increased by one when you open the item; the count does not increase when you open the item page.
Note:
The view count displayed on the Overview tab of the item page represents cumulative views since the item was created. The view count shown on the Usage tab is for the time period selected.
Requests
For hosted web layers (feature, imagery, tile, and 3D), the number of requests, rather than views, is provided on the Usage tab. Requests refers to the number of times a request is made for the data in a hosted web layer. This gives the item owner and administrators an idea of how much the layer is used. For example, a user may open an app that contains a hosted feature layer. Opening the app counts as one view, but multiple requests may be necessary to draw all the features in the hosted layer and are counted individually.
Downloads
For downloadable file item types such as .csv files and shapefiles, the number of downloads is displayed. For registered apps, the Usage tab also displays the number of times users have signed in to the app. Apps that allow access to subscriber content through the organization subscription show usage by credits. You can change the time frame for the credit usage reporting period.
Used by
You can determine how many other items consume your item by reviewing the Used by tab of the Usage tab for the following item types:
- Apps created using ArcGIS Instant Apps
- ArcGIS Hub sites
- ArcGIS QuickCapture projects
- Dashboards
- Feature layers
- Hub pages
- StoryMaps
- Web experiences
- Web maps
- Web scenes
The Items directly using this item value provides the total number of other items that consume this item at the first level. In other words, nested use is not reflected in this number. For example, if a feature layer is used in 10 web maps and each web map is used in 2 apps, the number of items directly using the feature layer is 10 because the feature layer is not directly used in the apps. This value gives you a sense of an item's usefulness to others in the organization.
The Items you have access to value indicates how many of the items that directly use your item are ones that are shared to you. Those items will be listed. The list of items helps you to determine other items that could be affected by changes to your item. For example, if you intend to remove or replace an item, you can identify ahead of time what other items will need to be updated to use a different item.
Tip:
Members of the default administrator role and members of custom administrator roles that include the privilege to view all content will see the list of all items directly using the item.