ArcGIS Hub collects anonymous usage statistics for all sites created by its users. The data are used to inform product updates and enhancements. Some of the data is available to Hub administrators, site owners, and site core team members through the site's dashboard which include data on the following:
- Views—the number of times the site was visited
- Sessions—the number of times the site was visited by the same person during a period of time (a session will terminate after a period of 30 minutes of inactivity)
- Average time on site—an average of the amount of time a visitor spent on the site
Site owners can optionally provide their own Google Analytics tracking IDs and disable tracking on their sites.
Activity tracking
Hub administrators, site owners, and core team members can follow these steps to enable or disable activity tracking on a site.
Note:
Data does not include visitors who have declined activity tracking on your site.
- Open a site in edit mode.
- Select Settings on the side panel.
- In the Tracking and consent section, select to toggle on or off Hub Activity tracking.
- Select Save.
Note:
Disabling activity tracking means that ArcGIS Hub will no longer collect data from your site and data will no longer appear on the site's dashboard.
Monitor site dashboard
Every ArcGIS Hub site has an engagement Dashboard which is available when activity tracking is enabled. Site administrators, owners, and core team members have permissions to see this Dashboard, which features charts that show page views and other activity insights for selected time periods. Use the dashboard to monitor these metrics over time.
Those with an ArcGIS Hub Premium license can subscribe to a weekly summary of the Dashboard. This report contains metrics on site and page views, referrers, content item views, and content downloads.
- Open a site in edit mode.
- Select the second drop-down menu in the edit navigation bar and choose Dashboard.
- Charts include data on Views, Sessions, Average time on site, and Views over time for a site. Filter by time period for site usage charts by selecting the date setting button (at top).
- To receive a weekly summary of the Dashboard, select the Subscribe button (at top). The email report includes site metrics such as: Site views, Top referrers, Page views by user type, Top (public) content item page views, and Top content downloads.
Note:
The Dashboard subscription service requires an ArcGIS Hub Premium license.
- Select the Subscribed button to turn off your subscription.
Note:
Dashboards are refreshed with new data approximately every 24 hours.