Sign in as a community administrator

Community administrators can sign in to the community organization to complete administrative tasks, such as inviting new members and managing existing accounts.


If you work for the organization licensing ArcGIS Hub, you do not need a community account unless you are responsible for administrating the Hub’s community organization. To sign in to the employee organization and use ArcGIS Hub as an employee, see Sign in to ArcGIS Hub for more information.

From ArcGIS Hub

You can access the community organization through ArcGIS Hub.

  1. Sign in to ArcGIS Hub with your employee account credentials.

    You do not need to be an administrator of the employee organization to be a community administrator.

  2. On Hub Overview, click Hub Settings.
  3. Click the Hub Community Organization link to the open the community organization's home page.
  4. Click Sign In next to the app switcher.
  5. Provide your community account credentials.
  6. Click Sign In.

From ArcGIS Online

You can use the community organization’s ArcGIS Online home page to sign in.

  1. Open the community organization’s home page in a supported browser.

    An example of a URL for this page is

  2. Click Sign In next to the app switcher.
  3. Provide your community account credentials.
  4. Click Sign In.

Fix a problem

If you’re having trouble signing in, confirm that you are using the proper sign-in credentials. The community organization is a separate subscription to ArcGIS Online, which means that it functions independently of the ArcGIS Online organization (employee organization) you typically sign in to when using ArcGIS Hub. If you continue to have issues, reach out to the point of contact for your organization’s ArcGIS Hub.