Community administrators can sign in to the community organization to complete administrative tasks, such as inviting new members and managing existing accounts.
Note:
If you work for the organization licensing ArcGIS Hub, you do not need a community account unless you are responsible for administering the Hub’s community organization. To sign in to the employee organization and use ArcGIS Hub as an employee, see Sign in to ArcGIS Hub for more information.
Sign in from ArcGIS Hub
You can access the community organization through ArcGIS Hub.
- Sign in to ArcGIS Hub with your employee account credentials.
Note:
You do not need to be an administrator of the employee organization to be a community administrator. - On Hub Overview, select Hub Settings.
- Select Sign in options.
- Select the Hub Community organization link to the open the community organization's home page.
- Select Sign in.
- Provide your community account credentials.
- Select Sign in.
Sign in from ArcGIS Online
You can also sign in from the community organization’s ArcGIS Online home page.
- Open the community organization’s home page in a supported browser.
An example of a URL for this page is https://your-community-organization-name.com/home/index.html.
- Select Sign in next to the app switcher.
- Provide your community account credentials.
- Select Sign in.
Fix a problem
If you’re having trouble signing in, confirm that you are using the proper sign-in credentials. The community organization is a separate subscription to ArcGIS Online, which means that it functions independently of the ArcGIS Online organization (employee organization) you typically sign in to when using ArcGIS Hub. If you continue to have issues, reach out to the point of contact for your organization’s ArcGIS Hub.