A community administrator can add one or more new community members by setting up an account for them or by sending them an account activation link. For both methods, you can add members one at a time or you can add multiple members at once by uploading a .csv file with each member's account details. Learn more about User types, role, and privileges for the community organization.
Tip:
The recommended best practice is to set up an account for the new community member. This allows you or a group manager to immediately add the new member to a group and begin sharing content with them.
Set up an account for a new community member
Set up an account if you are prepared to add the new member to a group. The new member is automatically added to the organization. You or a group's manager can add them to a group without waiting for them to accept an invitation to the community.
To set up an account for a new community member, complete the following steps:
- Sign in to the community organization as a community administrator.
- Follow the instructions to Add members without sending invitations.
- After providing their first name, last name, and so on, ensure that Role is set to Publisher (recommended for community members).
- Optionally, in the Set member properties section, configure additional member properties.
Tip:
To automatically add the new member to a group, select Manage under Groups. Use the new member's username and temporary password. Once the member is added to the appropriate group, send them an email with their login credentials and instructions for signing in. - Follow the instructions in the link above to complete the process.
Invite a new community member
A community administrator can invite one or more new members by configuring an email that includes an account activation link.
To invite a new community member, complete the following steps:
- Sign in to the community organization as a community administrator.
- Follow the instructions to Add members and notify them through email.
- After providing their first name, last name, and so on (you do not need to provide a temporary password), ensure that Role is set to Publisher (recommended for community members).
- Optionally, configure properties in the Set member properties section.
- Optionally, for Email settings, in the Confirm and complete section, customize the invitation email, such as suggesting a date for activating the account.
- Follow the instructions in the link above to complete the process.
The new member will receive an email with new account details. All invitation emails are sent from ArcGIS Notifications (notifications@esri.com) to the email address provided for the new community member. The new member must select the link to set up their account before they appear as a member of the community organization and can be added to a group.