A community administrator can add one or more new community members by setting up an account for them or by sending them an account activation link. For both methods, you can add members one at a time or you can add multiple members at once by uploading a .csv file with each member's account details.
Tip:
The recommended best practice is to set up an account for the new community member. This method allows you or a group manager to immediately add the new member to a group and begin sharing content with them.
Set up account for new community member
Set up an account if you are prepared to add the new member to a group, such as a core team or event attendees group. The new member is automatically added to the organization, and then you or a group's manager can add them to a group.
- Sign in to the community organization as an administrator.
- Follow the instructions to Add members without sending invitations.
- After entering: First name, Last name, etc., open the Role drop-down menu, and select the Publisher role.
Tip:
Publisher is the recommended role for community members.
An administrator or a site manager can add the new member to a group without waiting for them to accept an invitation to the community. Use the new member's user name and temporary password. Once the member has been added to the appropriate group, the site manager can send them an email with their login credentials and instructions for signing in.
Invite new community member
A community administrator can invite one or more new members by configuring an email that includes an account activation link.
- Sign in to the community organization as an administrator.
- Follow the instructions to Add members and notify them via email.
- After entering: First name, Last name, etc. (you do not need to provide a temporary password), open the Role drop-down menu, and select the Publisher role.
- Optionally, configure properties in the Set member properties section.
- Optionally, for Email settings, in the Confirm and complete section, you can customize the invitation email, such as suggesting a deadline for activating the account.
The new member will receive an email with new account details. All invitation emails are sent from ArcGIS Notifications (notifications@esri.com) to the email address provided for the new community member. The new member must click the link to set up their account before they appear as a member of the community organization and can be added to a group.