Community accounts are ArcGIS Online accounts for people who are not members of the ArcGIS Online organization that you and your colleagues use to access ArcGIS Hub and manage your authoritative GIS.
License:
Community accounts require an ArcGIS Hub Premium license. The number of community accounts included with your subscription depends on your organization's needs.
Community accounts overview
Community accounts are for anyone who needs to view, edit, or contribute content belonging to your ArcGIS Online organization’s sites. This can include known members from other organizations within your local education system, volunteer networks, and business networks.
Your organization can also extend community accounts to the public by adding a Sign up card account when visiting one of your sites or pages. Once they’ve signed in with an account, people can sign up for an event and follow their favorite sites for emails with updates, feedback opportunities, and new content.
How community accounts work
A community account is an ArcGIS account that grants access to a community organization, a designated ArcGIS Online subscription that separates community accounts from your organization’s staff accounts. As with all ArcGIS accounts, community accounts must have a user type and role.
Community accounts should be assigned a Creator user type and a Publisher role, the default configuration for community accounts created by the public and the recommended configuration for accounts set up manually or sent through invitation.
This configuration includes the privileges community members need to engage with your sites.
- Join a site’s group by accepting an invitation through email or by being added automatically by a group manager.
- View private content, such as data, maps, and pages, shared with them through a view group.
- Edit private content, such as a site, shared with them through an edit group.
- Create content, like stories and maps, with the apps and tools included with the Creator user type.
- Share their own content with the groups to which they belong, other community members, and the public.
- Sign up to attend or be invited to join a site’s events.
- Follow sites that are open to public or be invited to follow private or public sites.
- Manage a user profile for accessing content, events, and favorite sites.
For more information on community accounts, see Manage community accounts.
Community member sign in
Community members can sign in on a public site or page or a private site or page that has been shared with them through a group. They can also sign in at hub.arcgis.com or on the community organization’s ArcGIS Online homepage.
Sign in options are available on a site in the following locations:
- The global navigation bar if it has been enabled for the site and its pages.
- A configured Sign up button.
- A configured Follow site button.
- The Attend button on an event’s view.
People cannot use their community account credentials to sign in to the ArcGIS Online homepage used by your organization’s staff, nor can they access staff profiles, or any content created by staff. To view private content, staff must share the items with community members through a group, such as a core team or event attendees group.