Introduction to Special Event Operations

Special Event Operations can be used to develop safety plans and monitor public safety operations during a special event.

It provides a way to collaborate in a geographic context to simplify the safety planning and operations workflows. Event information from the incident action plan can be mapped and monitored along with live event information such as weather, traffic, field reports, and health and safety incidents. Special Event Operations is typically implemented by public safety operations that want to improve event health and safety planning to protect participants and the public.

Special Event Operations delivers a set of capabilities that help you organize special events, create event site maps, develop health and safety plans, manage event incidents and assignments, monitor public health and safety operations, and create after-action reports.

Note:

If you represent a local government that requires permitting capabilities, you may be interested in the Special Event Permitting and Operations solution. It includes permitting capabilities and special events operations capabilities.

Deploy the solution

This ArcGIS solution can be deployed in your ArcGIS organization.

Deploy the solution

See Deploying a solution for more information.

Requirements

Special Event Operations requires the following:

• ArcGIS Online
• ArcGIS Survey123
• ArcGIS Survey123 Connect
• ArcGIS Workforce

Information products

Special Event Operations includes the following information products:

Item	Description	Minimum user type
Special Event Form	An ArcGIS Survey123 form used by public safety event planners to catalog community or special events	Editor
Special Event Manager	A Crowdsource Manager app used by public safety event planners to manage the status of special events during the review process	Editor
Special Event Site Map	An ArcGIS Web AppBuilder app used by event coordinators to create site maps (temporary structures, routes, and so on) that accompany permit apps	Editor
Special Event Operations Map	An ArcGIS Web AppBuilder app used by public safety event planners to create operations maps of public safety resources and conduct a high-level threat analysis	Editor
Special Event Operations Notebook	An ArcGIS Notebooks app used by public safety event planners to create unique public safety operations maps and apps for each event	Creator
Copy Previous Site and Operations Maps	An ArcGIS Notebooks app used by event coordinators and public safety event planners to create a copy of site and operations maps	Creator
Special Event Field Reporter	An ArcGIS Field Maps map used by public safety staff to report lost children, suspicious activity, field observations, and health- and safety-related issues	Mobile Worker
Special Event Field Manager	An ArcGIS Workforce project used by public safety event dispatchers to manage field reports and event assignments. Field users access the project using the ArcGIS Workforce app	Editor
Special Event Command Center	An ArcGIS Experience Builder app used by public safety command staff to monitor operations, weather, traffic, and health and safety issues during a special event	Editor
Special Event After Action	An ArcGIS Web AppBuilder app used by public safety command staff to visualize historical event operations and support event after-action reports	Viewer
Special Event Operations App	A Category Gallery app used to organize the Special Event Operations apps after running ArcGIS Notebooks	Editor

When you deploy this solution in your ArcGIS organization, you also get an ArcGIS solution item that organizes the key information products and summarizes all the ArcGIS items (applications, forms, projects, maps, feature layers, feature layer views, and so on) included with the solution. The ArcGIS solution item also illustrates any dependencies items have on each other.

Release notes

The following are the release notes:

Version	Description
2.2 (Nov 2023)	A new Special Event Command Center app updated with a new National Weather Service radar layer. A new Special Event Operations Notebook. A new Copy Previous Site and Operations Maps notebook. A new Special Event Manager.
2.1 (July 2022)	A new Special Event Command Center app. A new Special Event Operations Notebook. A new Special Event Operations app that uses the Category Gallery. Removed the Crowd Counter App. Removed the Field Personnel spreadsheet to improve the management of mobile workers.
2.0 (Nov 2021)	A new Special Event Field Reporter that leverages ArcGIS Field Maps. A new Special Event Field Manager that leverages ArcGIS Workforce. A new Special Event Permit Manager app. A new Special Event Operations Map app. A new Special Event Command Center app that contains the Special Event Field Manager, the Special Event Operations, and dashboards.
1.2 (Jun 2021)	A new Special Event Operations Notebook that adds support for ArcGIS Tracker with the Field Worker user type, incorporates schema updates made to the location tracking layer, and a resolution to an issue where Dispatchers needed additional licensing.
1.1 (Feb 2021)	A new version of the Crowd Counter App that resolves an issue where the app would not load in the AppStudio Player
1.0 (Nov 2020)	First release of Special Event Operations