Use Transit On-Time Performance

In this topic, you will learn how to use the solution by assuming the role of a user and performing the following workflows.

Note:

Use your organization's data or configured apps to follow these workflows.

Monitor current on-time performance

It is crucial for public transit agencies to understand how efficiently the transit system is currently operating. The Transit On-Time Performance solution allows agency executives and operations leadership to monitor the system's current conditions in real time and improve situational awareness.

In this workflow, you will assume the role of an agency executive who wants to monitor the transit system's current on-time performance.

1. In a browser, sign in to your ArcGIS organization and browse to the Transit On-Time Performance Center.
2. From the item page, click View.

   The application opens to the Current OTP page. The page includes a dashboard that shows current vehicle locations symbolized by status and on-time performance metrics, such as average minutes from schedule and vehicle speed. The dashboard also includes indicators that show current on-time, late, and early percentages, as well as total number of vehicles.

3. Review current vehicle locations, high-level metrics, and indicators.
4. In the header, use filters to explore by route, vehicle, operator, or status.
5. Use the Bunching filter to identify where vehicles are bunched together.
6. In the Active Vehicles list, click a vehicle to see more information and zoom to its location.

   The map follows the vehicle and show its recent tracks.

7. On the lower right of the dashboard, click the Reset button.
8. In the upper right of the map, click the More tools button.
9. Click Layers.

   The map includes the World Traffic Service and USA Weather Watches and Warnings layers from ArcGIS Living Atlas of the World to show current traffic and weather conditions.

10. Turn on the World Traffic Service and USA Weather Watches and Warnings layers to visualize current traffic and weather conditions.

    Tip:

    Click a traffic or weather feature to see more details.

Review historical on-time performance

Understanding the historical on-time performance of a transit system is important for various departments in a public transit agency, including operations, scheduling, and planning. The Transit On-Time Performance solution helps internal staff make informed decisions based on historical on-time performance data.

In this workflow, you will assume the role of an operations manager who wants to review historical on-time performance.

1. In a browser, verify that you are signed in to your ArcGIS organization and browse to the Transit On-Time Performance Center.
2. From the item page, click View.
3. In the menu, click Historical OTP.

   The page includes a dashboard that shows historical vehicle tracks and on-time performance metrics.

4. Review the high-level metrics for on-time performance, average minutes from schedule, and average vehicle speed.
5. On the Routes tab, review the on-time performance metrics for each route.
6. In the header, use filters to explore by date range, day of week, route, and trip.
7. To view on-time performance by stop or operator, first use the filters to select a route and trip, and at the bottom of the dashboard, click the Stops tab.

   The Stops chart shows on-time performance metrics for each stop on the selected route and trip.

8. At the bottom of the dashboard, click the Operators tab.

   The Operators chart shows on-time performance metrics for each vehicle operator on the selected route and trip.

   Note:

   Dashboard charts are linked. If you click a category in the Routes, Stops, or Operators chart, related details are filtered and updated in other elements in the dashboard.

9. Use the Bunching filter to identify where vehicles are frequently bunched together.
10. On the right, review any traffic or weather impacts, or bunching incidents for a given route or trip.
11. In the Traffic Impacts, Weather Impacts, or Bunching Incidents list, select a record to see more information and zoom to its location.

Manage stop times

Service schedules are updated as needed based on factors such as ridership trends, community feedback, and changing traffic patterns. Updates to these service schedules are documented in the stop_times.txt file of the GTFS Schedule feed specification that the transit agency maintains. Transit schedulers and planners must update the stop times to ensure on-time performance will be accurately measured in the Transit On-Time Performance solution.

In this workflow, you will assume the role of a transit scheduler who needs to manage stop times according to the newly published service schedules.

1. In a browser, verify that you are signed in to your ArcGIS organization and browse to the Transit On-Time Performance Center.
2. From the item page, click View.
3. In the menu, click Manage Stop Times.
4. Follow the instructions outlined on the Manage Stop Times page.

   Note:

   The Manage Stop Times web tool is used to upload initial stop times, as well as update stop times when new service schedules are published.