Introduction to Transit On-Time Performance

Transit On-Time Performance can be used to track on-time performance metrics in real-time and analyze historical trends in transit system efficiency.

Public transit agencies aim to provide high-quality transit services that increase mobility options and reduce congestion. On-time performance is one of the most common measures of an agency's service reliability and efficiency. It improves rider satisfaction, promotes the use of transit services, and contributes to an agency's overall success. Maintaining on-time performance also helps transit agencies optimize route planning and scheduling, which minimizes the impact of unexpected delays.

Transit agencies can leverage real-time vehicle locations to understand how transit services align with published schedules. Understanding where service levels are not being met allows agencies take immediate action when delays occur. It also reveals patterns and trends in transit system effectiveness and helps agencies refine long-term plans.

Deploy the solution

This solution can be deployed in your ArcGIS organization.

Deploy the solution

See Deploying a solution for more information.

Requirements

Transit On-Time Performance requires the following:

  • ArcGIS Online
  • ArcGIS Notebooks
  • ArcGIS Velocity

Information products

Transit On-Time Performance includes the following information products:

ItemDescriptionMinimum user type

Transit On-Time Performance Center

An ArcGIS Experience Builder app used by transit agency staff to monitor and review on-time performance metrics.

Creator with the Run web tools privilege (required only if uploading stop times)

Current On-Time Performance Dashboard

An ArcGIS Dashboards app used to monitor current on-time performance.

Viewer
Historical On-Time Performance Dashboard

An ArcGIS Dashboards app used to review historical on-time performance.

Viewer

When you deploy this solution in your ArcGIS organization, you also get a solution item that organizes the key information products and summarizes all the ArcGIS items (applications, forms, projects, maps, feature layers, feature layer views, and so on) included with the solution. The solution item also illustrates any dependencies items have on each other.

Release notes

The following are the release notes:

VersionDescription
1.0 (Jul 2025)
  • First release of Transit On-Time Performance