Introduction to Special Event Operations

Special Event Operations can be used to develop event operational maps for police and fire agencies and increase situational awareness during special events.

Special events are nonroutine activities within a community that bring together a large number of people. They drive economic development and are vital to quality of life but also place strain on community resources and often require special permits, planning, preparation, and mitigation of increased safety and security risks.

As a result, police and fire agencies create and map operational plans for special events to minimize threats and ensure attendee safety. Understanding where public safety resources are allocated improves operational planning, increases situational awareness, and reduces response times if an incident were to occur during a special event.

The Special Event Operations solution delivers a set of capabilities that help public safety agencies inventory special events, create operational maps, monitor event operations, and share event maps with the public.

Tip:

If you represent a local government that requires permitting capabilities, you may be interested in the Special Event Permitting solution. For those interested in permitting capabilities and public safety operational capabilities, the Special Event Permitting and Special Event Operations can be deployed at the same time to work together.

Deploy the solution

This solution can be deployed in your ArcGIS organization.

Deploy the solution

See Deploying a solution for more information.

Requirements

Special Event Operations requires the following:

• ArcGIS Online

Note:

To deploy this solution, the member must have either an administrator role or a custom role that includes the administrative privilege to publish web tools.

Information products

Special Event Operations includes the following information products:

Item	Description	Minimum user type
Event Operations Planner	An ArcGIS Experience Builder app used by public safety event coordinators to manage special events and their operational maps.	Creator
Event Operations Maps	An ArcGIS Experience Builder app used by public safety event staff to view special event operations maps.	Viewer
Special Event Maps	An ArcGIS Experience Builder app used by the public to view special event maps.	None required

Note:

To use the Event Operations Planner app, the user must have either an administrator role or a custom role that includes the general privileges to run web tools.

When you deploy this solution in your ArcGIS organization, you also get a solution item that organizes the key information products and summarizes all the ArcGIS items (applications, forms, projects, maps, feature layers, feature layer views, and so on) included with the solution. The solution item also illustrates any dependencies items have on each other.

Release notes

The following are the release notes:

Version	Description
3.1 (Nov 2024)	A new Event Operations Planner map and app supports batch loading of event staff, reusing prior events, and creating maps for use in ArcGIS Mission using ArcGIS Notebooks. A new Event Operations Maps app supports a single-app experience for all events and includes mobile device support. A new Special Event Maps app enables the sharing of event maps with the public. The Special Event After Action app has been removed from the solution. The Special Event Form, Special Event Manager, Special Event Site Map, and Special Event Operations Map apps and related maps have been replaced with capabilities in the new Event Operations Planner app. The Special Event Command Center app and related items have been replaced with capabilities of the Event Operations Maps app. The solution now includes a series of new maps, feature layers and feature layer views to support the new apps.
2.2 (Nov 2023)	A new Special Event Command Center app updated with a new National Weather Service radar layer. A new Special Event Operations Notebook. A new Copy Previous Site and Operations Maps notebook. A new Special Event Manager. Reference documentation topics for this release
2.1 (July 2022)	A new Special Event Command Center app. A new Special Event Operations Notebook. A new Special Event Operations app that uses the Category Gallery. Removed the Crowd Counter App. Removed the Field Personnel spreadsheet to improve the management of mobile workers.
2.0 (Nov 2021)	A new Special Event Field Reporter that leverages ArcGIS Field Maps. A new Special Event Field Manager that leverages ArcGIS Workforce. A new Special Event Permit Manager app. A new Special Event Operations Map app. A new Special Event Command Center app that contains the Special Event Field Manager, the Special Event Operations, and dashboards.
1.2 (Jun 2021)	A new Special Event Operations Notebook that adds support for ArcGIS Tracker with the Field Worker user type, incorporates schema updates made to the location tracking layer, and a resolution to an issue where Dispatchers needed additional licensing.
1.1 (Feb 2021)	A new version of the Crowd Counter App that resolves an issue where the app would not load in the AppStudio Player
1.0 (Nov 2020)	First release of Special Event Operations