Credits are the currency used across ArcGIS and are consumed for specific transactions and types of storage, such as storing features, performing analytics, and using premium content. Any ArcGIS software that interacts with ArcGIS Online, such as ArcGIS Enterprise, ArcGIS Pro, ArcGIS Insights, or ArcGIS Field Maps, can use credits.
Most of what you do in ArcGIS Online does not require credits—for example, using ArcGIS Living Atlas basemaps and imagery, exporting data, and performing single address or place searches. In many cases, credit-consuming activities have a relatively low cost. For example, it costs less than 5 credits to geocode 125 addresses, store 2 GB of map tile data, or enrich ZIP Code boundaries in Detroit, Michigan, with four variables of population and income data.
Manage and monitor credits
Managing credit expenditures is important when administering your organization. ArcGIS Online provides administrators several tools for managing their credit budgets. One way to manage your credit budget is to configure and assign custom roles with only the appropriate privileges for your members to access the credit-consuming tools they need.
Another way to manage credits is to enable credit budgeting and assign a specific quantity of credits to some or all organization members or set a default allocation for new members. Credit budgeting applies to transaction-based services and tools such as geoenrichment and spatial analysis. It sets a threshold of credits that a user can spend in total or in a single job, preventing them from accidentally spending a large number of credits at once.
If you need help estimating how many credits are needed to perform specific transactions or store data, see Credits by capability below.
Administrators can monitor credit usage through the status page. The status page provides an interactive breakdown of where credits have been used over time and which members have consumed them, so you can make strategic adjustments to remove unused content or update member roles to better control access across the platform. Much like reviewing a monthly utility bill, monitoring credit usage is a way of knowing how the software is being used and predicting how many credits you will need over time.
ArcGIS Online stores usage data for the past two years only.
Credits and tools
Transaction-based tools—such as geocoding, GeoEnrichment, image analysis, and spatial analysis tools—are charged based on the number of records and the generated output. For example, with GeoEnrichment, you are charged based on the number of attributes that you add to your dataset. For generating travel areas (also known as drive-time areas), you are charged for each travel area generated, so if you were to generate three travel areas (2, 5, and 10 miles) for eight locations, you would be charged for 24 travel areas. For more information about credit consumption when using analysis tools, see Understand credits for spatial analysis.
If your organization has enabled credit budgeting and the expected number of credits exceeds the number of credits allocated to you, ArcGIS Online displays an error message and prevents you from submitting the job.
You can estimate the number of credits needed to run an analysis tool in Map Viewer and Map Viewer Classic. Some analysis tools do not consume credits. For details, see Understand credits for spatial analysis.
If you have privileges to perform image analysis, you can also use raster functions in Map Viewer Classic to process your imagery layers. The following raster functions do not consume credits when run in ArcGIS Online:
- Rasterize Attributes
- Attribute Table
- Raster Info
- Key Metadata
Credits and storage
There are three types of storage that consume credits: feature storage, imagery storage, and file storage. Feature storage is specific to feature layers hosted in ArcGIS Online, while file storage includes other types of layers and files, including attachments in your hosted feature layers. Imagery storage is specific to imagery layers hosted in ArcGIS Online. For specific examples of what constitutes each type of storage and their credit consumption rates, see Credits by capability below. Some feature layer settings, including settings that control editing access such as Enable Sync and Keep track of changes to the data, can increase the feature storage size over time. Optimized hosted feature layers also use additional storage space.
You can determine the number of credits your organization is using for storage by clicking Storage on the Credit Utilization Chart on the Status tab of your organization page. You can select each storage type—for example, feature storage or file storage—to see a general breakdown of the number of credits your organization is consuming for that specific storage type.
You can see the specific storage of all hosted feature layers for your organization in the feature storage report by selecting Database storage under Storage Type in the report and clicking View item details. This shows you the amount of storage each feature layer is using in a single view.
You can see the storage details of all imagery layers for your organization in the imagery storage report by selecting Tiled Imagery Layer under Layer Type in the report and clicking View Item Details. This shows you the size of the image files used for storage credit usage, for each imagery layer.
Get more credits
Administrative contacts in the organization are notified when 75 percent and 100 percent of their credits have been used and when a member has used 100 percent of their credit allocation limit. If your organization uses all of its credits, the subscription is in restricted status or goes into a negative balance.
A subscription is moved to restricted status when an organization uses all of its credits. With a restricted subscription, access to some items and workflows is blocked. However, the subscription remains usable, allowing you to perform some actions to administer the organization and use content. The following activities are permitted with a restricted subscription:
- The default administrator can perform all member and content management activities, including running administrative reports.
- The default administrator can modify and save organization settings and policies.
- The default administrator can invite members and assign licenses.
- Members can open, view, share, and modify existing content in the organization.
- Members can open public and shared content owned by others.
- Members can use licensed software.
- Members can add data to existing layers.
The following limitations apply to a restricted subscription:
- Members cannot create new content.
- Members cannot publish new layers of any type.
- Members do not have access to any credit-consuming tools.
Any unused credits included with your annual subscription expire at the end of the subscription period. Additional credits that are purchased expire after two years.
Credits by capability
Use the table below to estimate how many credits you will need to perform specific transactions or store data:
|Capability||Example of where used||Credits used|
Store a hosted feature layer
2.4 credits per 10 MB stored per month, calculated hourly
Feature layer settings, such as Enable Sync and Keep track of created and updated features, can increase storage size over time.
Store a hosted imagery layer
For tiled imagery, storage costs are 1.2 credits per 1 GB stored per month, calculated hourly.
Credits for tiled imagery storage are calculated based on the size of the image files stored.
For dynamic imagery, storage costs are based on the image size and the number of images. Credits for image size are calculated at 1.2 credits per 1 GB stored per month, calculated hourly, based on the total size of the image or images. For the total number of images, the credit costs are as follows:
An image in a dynamic imagery layer is considered to be a single image, an item in an imagery collection, or a slice of a multidimensional dataset. The total number of images in a dynamic imagery layer is calculated when the layer is published. You can find the number of images or slices in a dynamic imagery layer on the layer's item page.
Storage of all content, excluding hosted feature layers and content in ArcGIS Notebooks
Store web maps
Store files, such as PDF files, images, Microsoft Office documents, service definition files, and other items you add
Store feature collections
Store published vector tile layers from ArcGIS Pro
Store scene layer packages from ArcGIS Pro
Store data packaged for offline map areas prepared ahead of time
1.2 credits per 1 GB stored per month, calculated hourly
Storage of all content in an ArcGIS Notebooks workspace
12 credits per 1 GB stored per month, per user
40 credits per 1,000 geocodes
Perform feature analysis using feature analysis tools in Map Viewer or Map Viewer Classic
Credit usage depends on the tool. For details, see Understand credits for spatial analysis.
Credit usage for imagery analysis depends on the number of pixels or features processed, which incorporates the number of bands in multiband imagery and the number of slices in multidimensional data.
Custom raster function templates that chain multiple complex functions together may increase credit usage.
Get directions in Map Viewer
0.005 credits per simple route
Get directions with Optimize order in Map Viewer Classic
0.5 credits per optimized route
Origin Destination Cost Matrix
Generate Origin Destination Cost Matrix in ArcGIS Pro and ArcMap
0.0005 credits per input origin and destination pair
Search points of interest, such as businesses and facilities, in ArcGIS Business Analyst Web App
10 credits per 1,000 records
Demographic Maps and Layers
Pan ArcGIS Living Atlas Tapestry layer in map
10 credits per 1,000 map requests (pan, zoom, and identify)
View infographics in supported apps, such as ArcGIS Pro, Business Analyst Web App, ArcGIS Community Analyst, ArcGIS Web AppBuilder, ArcGIS Experience Builder, and ArcGIS for Office
Export infographics to PDF, Excel, or HTML
10 credits per 1,000 views
10 credits per export
Generate feature reports in ArcGIS Survey123
0.5 credits per report
Run reports in Business Analyst Web App
10 credits per report
1 credit per 10,000 tiles generated
Scene Layer Generation From Features
1 credit per 1,000 textured multipatch features
1 credit per 5,000 untextured multipatch features or point features
ArcGIS Notebooks: Interactive
Create, open, and run notebooks
3 credits per hour, per notebook using the Advanced runtime, calculated per minute (10-minute minimum)
30 credits per hour, per notebook using the Advanced with GPU runtime, calculated per minute (10-minute minimum)
ArcGIS Notebooks: Scheduled
Run a scheduled notebook task
1.5 credits per hour, per task using the Standard runtime, calculated per minute
4.5 credits per hour, per task using the Advanced runtime, calculated per minute
45 credits per hour, per task using the Advanced with GPU runtime, calculated per minute
Data Pipelines (beta)
Create, open, edit, and run data pipelines
30 credits per hour, calculated per minute