Introduction to Performance Management

Performance Management can be used to monitor key performance metrics and communicate progress made on strategic outcomes to the general public and other interested stakeholders.

Historically, government agencies have focused on process and compliance, but this management style has not yielded the expected results. As a result, many agencies are focusing on performance or results that benefit the public and attempting to increase public confidence in the results. Performance Management is typically implemented by government agencies that want to use evidence and results to foster a culture of continuous improvement, spend scarce budget resources wisely and ensure that the community's needs are being prioritized.

The Performance Management solution delivers a set of capabilities that help you tabulate performance metrics, monitor performance using a series of dashboards and key performance indicators (KPIs), visualize performance for defined geographies and share performance with the public through a community web site.

Deploy now

This ArcGIS Solution can be deployed in your ArcGIS Online organization.

Deploy now

See Deploy an ArcGIS Solution for more information.

Requirements

Performance Management requires the following:

  • ArcGIS Online

Information products

Performance Management includes the following information products:

ItemDescriptionMinimum user type

Community Performance

An ArcGIS Hub site used by government agencies to share key performance indicators (KPIs) and communicate progress made on strategic outcomes with the general public and other interested stakeholders

Not Required

Performance Management

An ArcGIS Dashboards app used by government agencies to monitor key performance indicators (KPIs) and communicate progress made on strategic outcomes with the general public and other interested stakeholders

Viewer (required if dashboard is used for internal purposes only)

Performance Management Mobile

An ArcGIS Dashboards app, optimized for mobile devices, used by government agencies to monitor key performance indicators (KPIs) and communicate progress made on strategic outcomes with the general public and other interested stakeholders

Viewer (required if dashboard is used for internal purposes only)

Performance Management Survey

An ArcGIS Survey123 form used by the general public to provide feedback on the community's strategic outcomes and key performance indicators (KPIs)

Not Required

When you deploy this solution in your ArcGIS organization, you also get an ArcGIS Solution item that organizes the key information products and summarizes all the ArcGIS items (applications, forms, projects, maps, feature layers, feature layer views, and so on) included with the solution. The ArcGIS Solution item also illustrates any dependencies items have on each other.

Release notes

The following are the release notes:

VersionDescription

1.0

  • First release of Performance Management