AI in ArcGIS Business Analyst

ArcGIS Business Analyst Web App uses artificial intelligence (AI) in a variety of ways throughout the software.

For more information about each AI capability and assistant, see the following:

Before you can access the Business Analyst assistant, confirm the following requirements:

Credits

Using the Business Analyst assistant or enabling semantic search does not consume credits. However, the results displayed by the Business Analyst assistant may recommend a workflow that requires credits.

Feedback

To provide feedback about a response, click Positive feedback Positive feedback or Negative feedback Negative feedback to open a survey and provide your feedback. When you submit a survey, your feedback may be used to guide development of Esri products and documentation.

Security and privacy

The Business Analyst assistant aligns with the following principles:

  • Prompts are not used to train Esri or third-party AI models.
  • Prompts are not used to improve any Esri or third-party product or service.
  • Prompts are not stored or shared unless you give explicit permission, such as when you provide feedback about the assistant.
  • Prompts are not used to improve the assistant for your own use.

AI transparency cards are available with more security and privacy details.

Limitations and bias

Keep the following in mind when using the Business Analyst assistant:

  • An ArcGIS Online organizational account is required to access the Business Analyst assistant. Other account types, such as public accounts, are not currently supported.
  • Suggestions generated using AI can be misleading or inaccurate. To avoid potentially reinforcing any unintentional biases in the AI models used by the Business Analyst assistant, human judgement should be applied to interpreting and acting on the assistant's outputs.
  • At its discretion, Esri may implement a rate limit on AI assistants to maintain performance.

Resources

Use the following resources to learn more: