Manage app settings

Use the app settings to save your work, choose a country or region, set application preferences, view account information, and take guided tours.

Turn on autosave

Use the Autosave toggle button to save the state of the map across sessions. When the toggle button is turned on, sites and layers on the map are saved when you sign out. The next time you sign in, the sites, layers, and map extent from the previous session are loaded on the map.

Autosave toggle button


  • Content from the current project is saved, including boundaries, labels, and layers containing business search results.
  • Historical traffic layers are saved only if the Historical traffic data window is open.
  • Annotations and measurements are not saved.

Set the country or region

ArcGIS Community Analyst provides data in 177 countries and regions. You can browse and search for countries or regions in the Country/Region drop-down menu. To change the default country, choose a country in Preferences. Some countries include multiple data sources that offer different variables and geography levels.

To choose a country or region, do the following:

  1. Click the Country/Region drop-down menu Country/Region drop-down menu.
  2. In the drop-down menu, find a country or region in the following ways:
    • Browse the full country and region list.
    • Click a continent.
    • Click a letter of the alphabet to view countries and regions that begin with that letter.
    • Provide the country or region name in the Enter country or region search field.
  3. Click a country or region.
  4. For countries that include multiple data sources, choose a source by clicking the Click for data source selections button Click for data source selections. To view more information about the data sources, click Show details. To choose a data source, click Apply.

    Once you choose a data source, the map automatically pans to the country or region you chose.

Set app language

You can view ArcGIS Community Analyst with your preferred language settings. Browser language determines the way time, date, and numerical values appear. ArcGIS Community Analyst supports the following languages for the user interface: French, German, Japanese, Portuguese (Brazil), and Spanish.

You can set the language in your browser settings. Most browsers have a language setting; check your browser's help for the specific steps.

Set preferences

You can customize ArcGIS Community Analyst by setting preferences for the app, workflows, and reports and infographics.

View account information

The Account details drop-down menu allows you to open your ArcGIS organizational profile, view your license type, and sign out of the application.

  1. On the top ribbon, click Account details.
  2. To open your ArcGIS Online profile in a new browser tab, click My profile.
  3. View your organization username and profile image.
  4. To sign out of the app, click Log out.

Take guided tours of the app

Guided tours allow you to familiarize yourself with ArcGIS Community Analyst functionalities and workflows. Tours are organized in five levels, from introductory to advanced. You earn points when you complete a tour or review related material. When you complete all tours in a level, you earn additional points and a badge and proceed to the next level.

You can set preferences for guided tours in the application preferences. You can turn expanded tips on or off and reset all tours. Administrators can set preferences for the entire organization.

To take a guided tour, do the following:

  1. On the Maps tab, expand the Account details drop-down menu and click Guided tours.

    The Guided tours window appears.

  2. Hover over a tour to view a ToolTip with a brief description. To open a tour, click Go. To start a tour in a locked level, click Unlock.

    The tour opens, displaying the first step.

  3. Follow the tour instructions.

    Actions that are required to complete steps may vary, including the following:

    • In some steps, you can return to the previous step by clicking Back.
    • Some steps require that you click a specific place.
    • Some steps only provide more information about the workflow. When you finish reading, click Next to proceed to the next step.

    When you complete a tour, your updated progress in the current level is displayed, along with other material related to the completed tour.


Some tours may not be available in certain situations. The following limitations apply:

  • If an administrator in your organization has disabled a workflow for your role, any guided tours associated with it are not available to you. For example, if the color-coded maps workflow is disabled, the Create a color-coded map from data tour is not available.
  • Not every tour is available in every country.

Open the classic version of ArcGIS Community Analyst

You can open the classic version of the app, which features the previous app interface. The classic version does not include updates from the latest release.


The classic version of ArcGIS Community Analyst will be deprecated in early 2024.

  1. To open the updated version of the app, sign in using your credentials.
  2. To open the classic version of the app, do either of the following:
    • On the Home tab, click Open Community Analyst Classic.
    • Expand the Help drop-down menu and click Open Classic app.

    The classic version of the app opens in a new browser tab.