Introduction to Adopt-A-Stop

Adopt-A-Stop can be used to operate stop adoption programs that allow volunteers to adopt transit stops and clean them for the community.

A transit ride begins and ends at a stop, and a rider’s overall experience includes not only the ride, but their time spent at transit stops. Adopt-A-Stop programs seek to improve this experience and reduce maintenance costs by leveraging individual volunteers and organizations to clean transit stops. Program volunteers are typically asked to inspect their stops, remove trash, and report graffiti or serious damage at regular intervals. This simple action has a big impact on rider satisfaction, safety around the stop and the quality of life in a neighborhood. Adopt-A-Stop is typically implemented by transit agencies that want to engage the community and maximize the capacity of operations staff.

The Adopt-A-Stop solution delivers a set of capabilities that help you engage volunteers to keep transit stops clean, manage participants, and monitor the performance of the adoption program.

Deploy the solution

This ArcGIS Solution can be deployed in your ArcGIS organization.

Deploy the solution

See Deploy an ArcGIS Solution for more information.


Adopt-A-Stop requires the following:

  • ArcGIS Online
  • ArcGIS Web AppBuilder (Developer Edition) 2.11 or later
  • ArcGIS Pro 2.5 or later (Basic, Standard, or Advanced)
  • SMTP Server

Information products

Adopt-A-Stop includes the following information products:

ItemDescriptionMinimum user type


An ArcGIS Hub site used by the general public to learn how to get involved in the Adopt-A-Stop program

Not required


An ArcGIS Pro project package used by transit personnel to configure the Adopt-A-Stop app and publish supporting web tools to ArcGIS Enterprise

GIS Professional Standard with Web tool publisher permission

Adopt-A-Stop Manager

A Crowdsource Manager app used by transit personnel to manage Adopt-A-Stop participants


Adopt-A-Stop Dashboard

An ArcGIS Dashboards app used by transit personnel to monitor the Adopt-A-Stop program


When you deploy this solution in your ArcGIS organization, you also get an ArcGIS Solution item that organizes the key information products and summarizes all the ArcGIS items (applications, forms, projects, maps, feature layers, feature layer views, and so on) included with the solution. The ArcGIS Solution item also illustrates any dependencies items have on each other.

Release notes

The following are the release notes:



  • First release of Adopt-A-Stop