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Frequently asked questions

Listed below are common questions about ArcGIS StreetMap Premium.




Network Analysis

File geodatabase only

Mobile map package only


What is ArcGIS StreetMap Premium?

ArcGIS StreetMap Premium is an Esri product that is built using data from leading global and local street data suppliers. It offers users ready-to-use map display and visualization, geocoding, and routing and network analysis for use with ArcGIS Enterprise, ArcGIS Desktop, and ArcGIS Pro.

What format is StreetMap Premium data delivered in?

Standard StreetMap Premium mapping and routing data is delivered in a compressed file geodatabase (.gdb) while the geocoding data is in Esri's proprietary locator file format. StreetMap Premium mobile map packages include mapping, routing, and geocoding data all compressed in .mmpk format. As ArcGIS software evolves and improves, the format in which the data is delivered is subject to change. The ready-to-use, compressed, file geodatabase format and the locator files are supported for use with ArcGIS Enterprise, ArcGIS Desktop, and ArcGIS Pro. The mobile map package format is supported for use with ArcGIS Pro. For more information on the StreetMap Premium data available in mobile map package format, see Mobile map packages for ArcGIS Pro and Navigator users.

May I print the map and use it in my reports?

Yes, you may print the map generated using ArcGIS software in conjunction with the StreetMap Premium data. You can use the printed maps in your reports, provided that you include the data source attribution (whether HERE or INCREMENT P), and do not use the printed maps for commercial (revenue-generating) purposes.

May I cache the map and use it in my application?

Yes, similar to printing maps, you may cache the map and host the cached maps using ArcGIS Server. The cached maps may only be used internally with ArcGIS software or can be integrated in web applications built using Esri technology. The cached maps may not be included on any commercial (revenue-generating) application or for use with non-Esri technology.

Can I evaluate the StreetMap Premium product?

Yes, you may evaluate any StreetMap Premium product by contacting your dedicated Esri account manager or your nearest sales office.

What is the coordinate system for ArcGIS StreetMap Premium?

The projected coordinate system for each ArcGIS StreetMap Premium product is as follows:

  • Standard (.gdb): GCS_WGS_1984 Geographic Coordinate System using D_WGS_1984 datum
  • Mobile Map Package (.mmpk): WGS84 Web Mercator (Auxiliary Sphere)
  • Custom Roads (.gdb): WGS84 Web Mercator (Auxiliary Sphere)
  • All locators: GCS_WGS_1984

What is ArcGIS StreetMap Premium Custom Roads?

ArcGIS StreetMap Premium Custom Roads is an editable version of the product that allows organizations to combine roads that they manage with StreetMap Premium streets (based on HERE data) for a single continuous routable transportation network. ArcGIS StreetMap Premium Custom Roads is a separate, orderable product (in file geodatabase format) from Esri Customer Service. The product is currently available on media only.


How do I license StreetMap Premium?

StreetMap Premium licensing requirements indicates the licensing needed for each StreetMap Premium product component.

Where do I find my data license file (.sdlic) for the StreetMap Premium file geodatabase on My Esri?

To see your available StreetMap Premium data license file (.sdlic) on My Esri, go to My Organizations > Licensing > License Files > License Files Related to Business Analyst and StreetMap Premium. Click the Download button next to the .sdlic you want to download. See the StreetMap Premium download installation guide for additional information.

What happens when my StreetMap Premium license expires?

ArcGIS StreetMap Premium is licensed on an annual-term basis. Once the license expires after a year, users will notice that significant aspects of the data will cease to work. To continue using the product, users need to renew their license by contacting their account manager or appropriate Esri USA Regional sales office or the nearest International Distributor office. For information, Contact Us.

When does the new StreetMap Premium data license rollover licensing take effect?

Beginning with the following standard StreetMap Premium releases (.gdb file), the StreetMap Premium data license file (.sdlic) and naming convention for all StreetMap Premium regions is changing to a rollover licensing model:

  • Europe 2021 R1
  • North America 2021 R2
  • Latin America 2021 R1
  • Asia Pacific 2021 R1
  • Middle East and Africa 2021 R1
  • Japan 2022 R1

For more information, see StreetMap Premium data license (.sdlic) rollover licensing.

How will the StreetMap Premium data license rollover licensing change impact customers?

The changes to the .sdlic file will have no impact during the first standard StreetMap Premium release it is implemented with for each region. However, if you are not using a recent version of ArcGIS Pro, ArcMap, or ArcGIS Enterprise, you should install the appropriate patch. StreetMap Premium is tested and supported on the current software release and one major release back. For more details, see 2021 system requirements.

If you are using ArcGIS Desktop or ArcGIS Enterprise 10.8.1 or 10.7.1, see the appropriate patch to install for StreetMap Premium rollover licensing.

For more information, see StreetMap Premium data license (.sdlic) rollover licensing.

Are mobile map packages and locators affected by the StreetMap Premium data license rollover licensing change?

No. Mobile map packages and locators are not affected by this change since they use the StreetMap Premium extension for licensing.


What is the difference between the new locators and the classic locators?

There are two different sets of locators included in ArcGIS StreetMap Premium. The classic locators are the ones that have been included with StreetMap Premium over the last few years. (See the classic locator deprecation notice.) Classic locators are identified by the extensions *.loc and *.loc.xml for composite locators and by the extensions *.loc, *.loc.xml, and *.lox for individual locators. Classic locators are named after the type of address information contained within, such as point address, street address, street name, and postal, for example. The classic locators are supported for use in ArcGIS Desktop (both ArcMap and ArcGIS Pro) as well as ArcGIS Enterprise for publishing geocoding services. See system requirements for the latest information on each release.

The new locators are a new style of locators built like the ones used for the ArcGIS Online World Geocoding Service. The new locators are identified by the extensions *.loc and *.loz. Instead of having a composite locator that references multiple individual locators, there is just a single new locator that contains the data for all of the multiple individual locators. When using these new locators, it is always recommended that you run the most recent releases of ArcGIS Pro and ArcGIS Enterprise. See system requirements for the latest information on each release. Use of the new locators in ArcMap is not supported, except when published as a geocoding service through ArcGIS Enterprise.

What are the benefits of using the new locators?

StreetMap Premium includes a new set of locators that provide many benefits over the classic locators:

  • Smaller, more efficient locator file sizes that require fewer system resources such as RAM.
  • Improved address matching logic to deal with poorly formatted addresses and spelling errors.
  • Geosearch and batch geocoding of points of interest, such as the White House, Golden Gate Bridge, or McDonald's.
  • Each locator includes data for all match types (for example, PointAddress, StreetAddress, POIs, Postal, Admin, and so on), as opposed to having a separate locator for each match type.
  • Faster batch geocoding performance.
  • Ability to choose the Routing Location (the street centerline/entry point on the street) or the Address Location (the parcel or rooftop centroid) for batch geocoding results.
  • Ability to filter the batch geocoding results by specific geocoding match type, such as address types, postal, points of interest, and coordinates.
  • Enhanced support for street intersection geocoding that recognizes not just physical but logical intersections, such as underpasses/overpasses, cul-de-sacs, and roundabouts.
  • Enhanced support for matching house numbers that fall outside the existing street address house number range.
  • More control in reverse geocoding over the type of returned results (points of interest, postal, and so on) when the locator is published as a service.
  • Multiple countries are contained in one regional locator file, so batch geocoding may be run in one or multiple countries.

What is an ArcGIS StreetMap Premium Locator Update?

An ArcGIS StreetMap Premium Locator Update is a quarterly release of a new style of locators built like the ones used for the ArcGIS Online World Geocoding Service. The Locator Updates are released on My Esri on a quarterly basis (Q1, Q2, Q3, and Q4) for all five StreetMap Premium regions (Asia Pacific, Europe, Latin America, Middle East and Africa, and North America). All existing StreetMap Premium customers have access to the ArcGIS StreetMap Premium Locator Updates through their My Esri accounts at no additional cost. Each release of the standard StreetMap Premium product, for example, ArcGIS StreetMap Premium Europe HERE 2018 Release 2, also contains the new locators for that region, but existing StreetMap Premium customers have access to these new locators four times per year for every region to refresh their geocoding, instead of just once or twice per year with the standard StreetMap Premium releases.

What is the coordinate system for the StreetMap Premium locators?

GCS_WGS_1984 is the projected coordinate system for all StreetMap Premium locators.

May I store the geocoded points and use them even after the license expires?

Yes, once you geocode your addresses, you may store the latitude-longitude coordinates in an ArcGIS database or an external database. The results are yours to keep, whether or not your license has expired. However, you may not resell the points or use them for any commercial (revenue-generating) purposes.

What information is stored in the DisplayX/DisplayY locator output fields for the new locators?

For the SubAddress and PointAddress matches, these fields store the decimal degree coordinates for the parcel centroid or rooftop centroid associated with each address, as the geocoded point feature is located on the street segment near the main entrance to the property by default. Beginning with the June 2020 Release of the ArcGIS Online World Geocoding Service, the default location of PointAddress and SubAddress matches changed from the routing location on the street to the address location (parcel or rooftop centroid).

How can I optimize the performance of my geocoding services published with the new locators?

See the Use the new locators topic for suggestions on optimizing performance for geocoding services published from the new locators.

Network Analysis

What is a network dataset and how does it work?

A network dataset is created from multiple source features, which can include simple features (lines and points) and turns. The network dataset also stores the connectivity of the source features. When you perform a network analysis, it is always done on a network dataset. In StreetMap Premium, the network dataset consists of a feature dataset called Routing that contains the following line and point feature classes: RestrictedTurns, Routing_ND, Routing_ND_Junctions, Routing_Streets, Routing_Streets_Override, and Signposts. In addition, the network dataset references the following feature class and tables outside the Routing feature dataset: TimeZonePolygons, Profiles, Reference_Landmarks, Signposts_Streets, Streets_Profiles, Streets_RoadSplits, Streets_TMC, and TimeZones.

The network dataset keeps track of which source features are coincident. To understand connectivity and why it's important, consider that features are normally unaware of each other. For example, if two line features intersect, neither line is aware of the other. Similarly, a point feature at the end of a line feature doesn't have any inherent information that lets it know about the line. With network connectivity, it makes it possible to model overpasses and underpasses without having the roads connect. This way, when a network analysis is performed, the solvers know which paths along the network are feasible. The network dataset also possesses a rich network attribute model that helps model impedances, restrictions, and hierarchy for the network. For more details, see What is a network dataset? in the ArcGIS Pro help.

Can I clip a StreetMap Premium network dataset to a smaller map extent?

No, the network dataset in the file geodatabase in the standard StreetMap Premium product cannot be clipped with simple geoprocessing tools because the network dataset is comprised of several feature classes and references multiple tables as discussed above. Note that clipping a large network dataset such as the one provided with StreetMap Premium will not improve the performance of the network, since the ArcGIS software solver starts the search locally based on the extent of stops and facilities input and expands outward until a solution is found. The solver does not search every street in the file geodatabase to find a solution. In ArcGIS Pro with the appropriate StreetMap Premium licensing extension (North America, Europe, etc.), you may download and use one of the prepackaged StreetMap Premium mobile map packages along with the Create Mobile Map Package geoprocessing tool to clip out a smaller study area; however, the data will remain in the mobile map package format.

What is historical traffic versus live traffic?

The historical traffic information included in StreetMap Premium is based on the average of observed speeds on a road segment over the past two years. When you perform network analysis and you set a particular day of the week or time of day with an impedance, the historical traffic information is relied upon to calculate the optimal route based on these historical travel times. Live traffic is used in the same way as historical traffic in a network analysis, except that the travel speeds are accessed from a website URL/traffic feed serving the live traffic information. If there is no live traffic information for a particular roadway included in your network analysis, the traffic speed information will default to the historical traffic speed. StreetMap Premium users may access a HERE live traffic feed starting with ArcGIS 10.8.1 or ArcGIS Pro 2.6. The live traffic feed is a premium service that requires an additional licensing fee.

Does the network dataset contain speed limit attribution?

Yes, the StreetMap Premium dataset (Routing_Streets and Streets feature classes) contains speed limit attributes in the from and to direction on street segments. However, the network dataset considers the overall speed trend on street segments to determine the quickest routes considering factors such as physical restrictions and access characteristics, as well as speed limits, to determine the quickest route.

How do I publish network analysis services to ArcGIS Enterprise?

A StreetMap Premium network dataset may be published as network analysis services to ArcGIS Enterprise provided you have purchased a StreetMap Premium license for Enterprise usage. Use the Publish Routing Services utility with specific parameters (-S option for Route, ClosestFacility, ServiceArea, and so on) for publishing. This tool may be used independently of ArcGIS Desktop (ArcMap or ArcGIS Pro).

File geodatabase only

Why can't I see the detailed streets and use the network data?

Most often, users have not installed the license file they receive from Esri Customer Service. Installation of the license file (by double-clicking it or installing it with ArcGIS License Manager) is required to access the crucial components of the StreetMap Premium product. Refer to the quick-start guide included with each release for more information. If you still have problems using the data, contact Esri Support.

Why can't I use the network data?

The use of the network data requires a purchase of the Full Use (Map Display + Geocode + Route) license. If a user has licensed only the Map Display + Geocode option, the network data will not be enabled for use. To use the network data, you must upgrade your license to the Full Use product option by contacting Esri Customer Service or your dedicated account manager or nearest Esri sales office. If you licensed the Full Use option, ensure that you've installed the license file you received from Esri Customer Service in an email. Follow the instructions provided in the quick-start guide included with each release.

Why can't I edit, export, or uncompress the data?

StreetMap Premium is offered as a ready-to-use product that supports map display, geocoding, routing, and network analysis out of the box for use with ArcGIS. Esri uses street data from leading commercial data suppliers to build these products. Data suppliers and Esri require that its users not modify, uncompress, or export the data for use with non-Esri technology. See Technical restrictions for more specific information.

May I use the data in the staging environment before using it in the production environment?

Yes, you may use the StreetMap Premium data in the staging environment provided that you either have an evaluation license or a production license of StreetMap Premium. If you acquire an evaluation license of the product, you may not use the data in production until you purchase an annual-term production license of StreetMap Premium.

May I use the data in a failover server environment in case my production environment goes down?

Yes, you may use the data on a failover server as well as in production, provided that both of these environments are not concurrently used in production if you only have one production license of StreetMap Premium.

What is the coordinate system for the StreetMap Premium file geodatabase?

GCS_WGS_1984 Geographic Coordinate System using D_WGS_1984 datum is the projected coordinate system for file geodatabase (.gdb) format.

Why are there multiple copies of a feature class in each feature dataset in the standard StreetMap Premium file geodatabase?

The standard StreetMap Premium file geodatabase (.gdb) includes multiple copies of a feature class in each feature dataset for scale-dependent mapping purposes, in general, to show less detail at small scales (1.5M-750k) and more detail at large scales (50-25k). For example, to visualize Hydrology in the ArcMap map document (.mxd), the MapWaterArea feature dataset includes the feature classes MapWaterArea, MapWaterArea_1, MapWaterArea_2, and MapWaterArea_3. The MapWaterArea feature class is the original feature class while the MapWaterArea_3 feature class is the most generalized version of that feature class. For example, at the 1.5M–750k scale, the .mxd uses the MapWaterArea_2 feature class for visualization, whereas at 50–25k scale, the .mxd uses the MapWaterArea feature class. These generalized layers reduce feature density to decrease symbolization and labeling time.

Mobile map package only

Why do I receive an Extension has expired message when I try to use my StreetMap Premium extension in ArcGIS Pro?

Most likely, your license has expired. For information on how to enable a StreetMap Premium extension in ArcGIS Pro, see Get started with a StreetMap Premium mobile map package in the ArcGIS Pro help.

Does StreetMap Premium support the ArcGIS Pro concurrent use and single use licensing model?

StreetMap Premium maps can be used with concurrent use or single use licenses; however, they must be downloaded from ArcGIS Online using an account with a named user license.

What is the coordinate system for the StreetMap Premium mobile map packages?

WGS84 Web Mercator (Auxiliary Sphere) is the projected coordinate system for the mapping and routing data in the mobile map packages; however, GCS_WGS_1984 is the projected coordinate system for the locators in the mobile map packages.