Configure roles and privileges

What you can do with ArcGIS Hub depends on the ArcGIS Online user type, role, and privileges assigned to your account.

There are four common roles that ArcGIS Online administrators can give to the people responsible for managing and creating content within ArcGIS Hub. These roles are: Administrator, Community Administrator, Initiative Manager, and Core Team Member.

Note:

All roles to create and manage content with ArcGIS Hub require the Creator user type. A user type determines what default roles can be assigned to a particular member. Roles are comprised of privileges. For more information, see User types, roles, and privileges.

Hub administrator

A hub administrator has full administrative access to the primary ArcGIS Online organization (employee organization) used by internal staff to create and manage content with ArcGIS Hub. This default role includes the privileges to invite new members to the employee organization, assign member roles, create all types of content, including initiatives, core teams, and events, delete employee accounts and content, and enable open data and collaborative events.

Note:

If your organization has a license to ArcGIS Hub Premium, a hub administrator cannot access community accounts and content unless they also have an administrative account for the community organization. For more information, see Get started with the ArcGIS Hub community organization?.

Quick actions

The default role of Administrator is assigned to someone during activation of the employee organization. This ArcGIS Online administrator can assign the default administrator role to additional members or they can create a custom role based on the Publisher role with select administrative privileges, such as view all members, invite new users, create categories, change member roles, and manage security access for configuring enterprise logins. For more information on administrative privileges, see Administrator under Default roles.

Tip:

Some organizations already have an ArcGIS Online administrator who may assist in supporting key functions for ArcGIS Hub. Consult with your team and any existing ArcGIS Online administrators to determine who will administer ArcGIS Hub and if they require a default or custom role.

Community administrator

This person has full administrative access to their hub's community organization. Similar to a hub administrator, they have full administrative authority to invite and remove members and create, update, and delete community content. Because the community organization is its own subscription to ArcGIS Online, the community administrator must use a separate set of login credentials that is unique to the community organization.

Quick actions

Community administrators are assigned a default Administrator role during activation of ArcGIS Hub Premium. An existing community administrator can assign additional members to the role in Hub Settings found on the Overview page.

Site/initiative manager

To create sites (ArcGIS Hub Basic) or initiatives (ArcGIS Hub Premium) within the primary ArcGIS Online organization, a person must have a custom role and some administrative privileges.

Note:

ArcGIS Hub Premium users can also create supporting teams (additional groups), events, and surveys. The ability to message core team members, followers, survey respondents, and event attendees is tied to their respective features, so messaging does not require additional privileges.

Quick actions

Configure a custom role based on the default Publisher role and add the administrative privileges to Create groups with update capabilities (creates a core team for the site or initiative) and Assign members (enables the manager to add new members to the core team without sending an invitation).

Core team member

A core team member is someone with either an employee account or a community account who has been added to a core team. Core team members can edit content shared with the core team group by other members, but they can only add and remove their own content from this group.

Quick actions

Assign a default Publisher role to an internal staff account if that person is to be added to a core team. See How teams work for more information on adding people to a core team.

Note:

If you're using ArcGIS Hub Premium, all community accounts are automatically assigned the Publisher role. Community administrators can configure roles and privileges in the community organization.

Who can assign roles and create custom roles?

A default ArcGIS Online administrator can configure roles and privileges for members of the ArcGIS Online . Members who have a custom Administrator role that includes the View all (Members), Change roles (Members), and Member roles (Organization Settings) privileges can also assign roles and privileges. This includes assigning privileges to custom roles.

Assign a default role

To assign a default role to a member of the employee organization or the community organization, ensure that you have the appropriate administrative privileges for the correct organization.

  1. Sign in to ArcGIS Hub.

    Note:
    If you want to manage roles for community members, you must sign in as administrator of the community organization.

  2. On the Overview page, click the more options button next to the New button.
  3. Click Go to ArcGIS Online.
  4. Click Organization in the primary navigation menu.
  5. Click Members in the secondary navigation menu.
  6. Find the member in the list of all organization members and click the Role drop-down menu next to their name.

    Note:
    If you don't see the person you're looking for, they may not be a member of the organization yet. Follow steps provided in Invite and add members to add the person to the employee organization or follow these steps to invite a member to the community organization.

  7. Select the role you want to assign.
  8. Ask the member to sign in to their account to confirm their new role.

Configure a custom role

To configure a custom role for members of the employee organization or the community organization, ensure that you have the appropriate administrative privileges for the correct organization.

  1. Sign in to ArcGIS Hub.

    Note:
    If you want to manage roles for community members, you must sign in as administrator of the community organization.

  2. On the Overview page, click the more options button next to the New button.
  3. Click Go to ArcGIS Online.
  4. Click Organization in the primary navigation menu.
  5. Click Settings in the secondary navigation menu.
  6. Click Member Roles on the left navigation menu.
  7. Click Create Role.
  8. Enter a name for the role, such as Initiative manager, in the Role name field.
  9. Provide a description, such as this role can create and edit sites/initiatives, in the Description field.
  10. Check the privileges you want to assign to the role.
  11. Click Save role and click Save.
Note:

Once you've created this custom role, you can assign it to people in your organization.