What you can do with ArcGIS Hub depends on the ArcGIS Online user type, role, and privileges assigned to your account.
There are four common roles that ArcGIS Online administrators can give to the people responsible for managing and creating content within ArcGIS Hub. These roles are: Administrator, Community Administrator, Initiative Manager, and Core Team Member.
All roles to create and manage content with ArcGIS Hub require the Creator user type. A user type determines what default roles can be assigned to a particular member. Roles are comprised of privileges. For more information, see User types, roles, and privileges.
A hub administrator is basically the default Administrator role that is part of any ArcGIS Online organization, or a custom role with the privileges outlined in the Quick actions section. A hub administrator has full administrative access to the primary ArcGIS Online organization (employee organization) used by internal staff to create and manage content with ArcGIS Hub. This default role includes the privileges to invite new members to the employee organization, assign member roles, create all types of content, including initiatives, core teams, and events, delete employee accounts and content, and enable open data and collaborative events.
If your organization has a license to ArcGIS Hub Premium, a hub administrator must also have a community administrator account to access community accounts and content.
The Administrator role is assigned during activation of the employee organization. This ArcGIS Online administrator can assign the default administrator role to additional members or create a custom role based on the Publisher role with select administrative privileges, such as view all members, invite new users, create categories, change member roles, and manage security access for configuring enterprise logins. For more information on administrative privileges, see Administrator under Default roles.
Some organizations already have an ArcGIS Online administrator who may assist in supporting the key functions of ArcGIS Hub. Consult with your team and any existing ArcGIS Online administrators to determine who will administer ArcGIS Hub and if they require a default or custom role.
A community administrator is basically the default Administrator role that is part of any ArcGIS Online organization. This person has full administrative access to the community organization. Similar to a hub administrator, they have full administrative authority to invite and remove members and create, update, and delete community content. As the community organization is its own subscription to ArcGIS Online, the community administrator must use a separate set of login credentials that are unique to the community organization.
Community administrators are based on the default Administrator role created during activation of ArcGIS Hub Premium. An existing community administrator can assign additional members to the role in Hub Settings on the Overview page.
To create sites (ArcGIS Hub BasicArcGIS Hub Basic) or initiatives (ArcGIS Hub Premium) within the primary ArcGIS Online organization, a person must have a custom role and some administrative privileges.
ArcGIS Hub Premium users can also create supporting teams (additional groups) and events. The ability to message core team members, followers, survey respondents, and event attendees is tied to their respective features, so messaging does not require additional privileges.
Configure a custom role based on the default Publisher role and add the administrative privileges to Create groups with update capabilities (creates a core team for the site or initiative) and Assign members (enables the manager to add new members to the core team without sending an invitation).
Core team member
A core team member is someone with either an employee account or a community account who has been added to a core team. Core team members can edit content shared with the core team group by other members, but they can only add and remove their own content from this group.
If you're using ArcGIS Hub Premium, all community accounts are automatically assigned the Publisher role. Community administrators can configure roles and privileges in the community organization.
Set up individual page editing
Two slightly different workflows (depending on license held) allow editing of individual pages, without providing access to edit an entire site. Hub Basic license holders can create a shared update group in ArcGIS Online, add collaborators, and share the page (for editing) to this group. Do not share the site item. Collaborators can then navigate to the page and launch the layout editor to update, save, and publish changes. Hub Premium license holders can use supporting teams to grant page editing. As above, add collaborators and share the page to the team.
Who can assign roles and create custom roles?
A default ArcGIS Online administrator can configure roles and privileges for members of the ArcGIS Online employee organization. Members who have a custom Administrator role that includes the View all (Members), Change roles (Members), and Member roles (Organization Settings) privileges can also assign roles and privileges. This includes assigning privileges to custom roles.
Assign a default role
To assign a default role to a member of the employee organization or the community organization, ensure that you have the appropriate administrative privileges for the correct organization.
Configure a custom role
To configure a custom role for members of the employee organization or the community organization, ensure that you have the appropriate administrative privileges for the correct organization.
- Sign in to ArcGIS Hub.
- On the Overview page, select the More actions button next to the New menu.
- Select Go to ArcGIS Online and follow the steps under Configure member roles.
- Provide a name and description.
A sample role name may be Initiative manager with the description this role can create and edit sites/initiatives.
- Once you've created this custom role, you can assign it to people in your organization.