Frequently asked questions

What is ArcGIS Hub discussions?

Discussions is a feature in ArcGIS Hub that allows channel members to have secure and focused conversations about items of content and on discussion boards.

What is a channel?

Channels define roles and permissions for users of discussions. Channel roles determine how managers and members can contribute to a discussion. Channels are not ArcGIS Online groups but can contain them.

Who can take part in discussions?

Any channel member can be part of a discussion, including members of the employee organization and the community organization. Anonymous users can be configured to view a discussion and any authenticated user can be granted access to view, post, or participate.

Under which ArcGIS Hub license can I create a discussion board?

ArcGIS Hub Premium.

Where can I find discussions in Hub?

When signed in and viewing a discussion board or a content item (map, document, image, dataset, and so on), channel members can create a post (or reply) to ask questions or share information about that item.

What types of content are supported by Hub discussions?

You can use discussions with any type of item in your site content catalog. This includes images, spreadsheets, documents, PDFs, survey forms, datasets, feature services, web maps, stories, and more.

In a discussion about a map, can I include a location as part of a post or reply?

For geospatial content items (map-based), users can connect the post or reply to an existing geographic feature or to a feature they draw on the map (currently desktop-only). For map-based content, you can select only dataset type items. You can connect multiple geographic features to a post or reply.

How do I control the privacy of my discussions?

Users can only view and contribute to discussions that are occurring within their member channels.

How do I keep track of a conversation outside of Hub?

The discussions feature includes the ability to @mention other channel members and notify them by email. The message provides a direct link to a specific post or reply.

Can a discussion have guidelines or ground rules attached to it?

Esri has its own Terms and Conditions, and a code of conduct document is being evaluated specifically for Hub discussions.

Can a discussion be closed?

Site editors can close discussions at the site level, which disables discussions on all content views accessed under that site. Content and discussion board editors can close discussions on an item, which disables discussions on the content on every site.

Can a discussion be translated?

Automatic translation is not yet supported.