Introduction to Election Management

Election Management can be used to manage election day activities, monitor performance, and gauge voter sentiment.

Election offices, in communities large and small, respond to issues and requests from polling places and voting centers. Issues with computer hardware, facilities, or supplies impact wait times and confidence in the election process. Furthermore, many communities have increased early voting options and the use of official ballot drop boxes. As a result, reliable ballot chain of custody processes are imperative. Election Management is typically implemented by clerks, election commissions, or secretary of state offices that want to run efficient elections and increase confidence in the voting process.

Tip:

Election Management includes workflows that can leverage Radio Frequency Identification (RFID). This is supported by the InfraMarker app created by Esri's partner Berntsen International, Inc. RFID tags and the InfraMarker App are recommended, but optional, and must be purchased separately.

Deploy the solution

This solution can be deployed in your ArcGIS organization.

Deploy the solution

See Deploying a solution for more information.

Requirements

Election Management requires the following:

  • ArcGIS Online
  • ArcGIS Survey123 Connect
  • ArcGIS Hub Premium (required when community accounts are used for election workers)

Information products

Election Management includes the following information products:

ItemDescriptionMinimum user type

Become An Election Worker

An ArcGIS Hub site used by the general public to learn more about becoming an election worker in their community

ArcGIS Hub Premium is required when community accounts are used for election workers

Not required

Election Requests Field Map

A web map used by election rovers to resolve election requests

Mobile Worker

Drop Box Collection Checklist

An ArcGIS Survey123 form used by ballot collection officers to document ballot chain of custody at the drop box location

Mobile Worker

Drop Box Return Checklist

An ArcGIS Survey123 form used by ballot collection officers to document ballot chain of custody at election headquarters

Mobile Worker

Drop Box Requests

An ArcGIS Survey123 form used by ballot collection officers to submit ballot drop box requests for service

Mobile Worker

Voter Satisfaction Survey

An ArcGIS Survey123 form used by election staff to gauge voter satisfaction and sentiment during an ongoing election

Not required

Add Ballot Container

An ArcGIS Survey123 form used by mapping technicians to inventory and add RFID enabled containers

Contributor

Container Chain of Custody

An ArcGIS Survey123 form used by ballot collection officers to track ballot chain of custody at voting locations

Contributor

Election Worker Application

An ArcGIS Survey123 form used by community members to express interest in becoming election workers

Community account

Election Worker Notebook

An ArcGIS Notebooks app used to grant election workers access to election apps

Contributor

Election Request Manager

An ArcGIS Instant Apps app used by elections staff to manage election day requests for assistance and track the resolution of each request

Contributor

Election Data Management

An ArcGIS Instant Apps app used by mapping technicians to inventory and maintain electoral districts, precincts, voting centers, and polling places

Professional

Election Worker Manager

An ArcGIS Instant Apps app used by election staff to manage election worker applications

Contributor

Election Requests Dashboard

An ArcGIS Dashboards app used by clerks and election officials to monitor requests for assistance

Viewer

Election Wait Times Dashboard

An ArcGIS Dashboards app used by clerks and election officials to monitor wait times during an ongoing election

Viewer

Ballot Collection Dashboard

An ArcGIS Dashboards app used by clerks and election officials to monitor drop box chain of custody activities

Viewer

Voter Satisfaction Dashboard

An ArcGIS Dashboards app used by clerks and election officials to monitor voter satisfaction during an ongoing election

Viewer

Container Chain of Custody Dashboard

An ArcGIS Dashboards app used by clerks and election officials to monitor ballot chain of custody activities

Viewer

Election Assistant

An ArcGIS Dashboards application used to routinely report wait times and request assistance (for example, additional ballots or computer support) at their assigned voting center or polling place

Contributor

When you deploy this solution in your ArcGIS organization, you also get a solution item that organizes the key information products and summarizes all the ArcGIS items (applications, forms, projects, maps, feature layers, feature layer views, and so on) included with the solution. The solution item also illustrates any dependencies items have on each other.

Release notes

The following are the release notes:

DateDescription
3.0 (Mar 2026)
  • The Election Assistant app has been reconfigured to ArcGIS Dashboards.
  • The Election Request Manager and Election Worker Manager apps have been reconfigured to ArcGIS Instant Apps.
  • A new Container Chain of Custody survey tracks chain of custody activities.
  • A new Container Chain of Custody DashboardArcGIS Dashboards app monitors chain of custody activities
  • An updated Election Geography feature layer.
  • A new Ballot Chain of Custody feature layer replaces DropBoxCollections.
  • The Election Worker Notebook has been updated with a new notebook runtime.
  • A new Election Data Management ArcGIS Instant Apps app replaces the Election Data Management ArcGIS Pro Project .
  • The Election Performance Center app has been removed.
2.0 (Apr 2022)
  • Updated the Election Assistant app to include voting location search functionality.
  • A new collection of apps to conduct and monitor ballot drop box chain of custody activities.
  • A new collection of focused ArcGIS Dashboards to monitor election performance.
  • A new collection of apps to solicit and manage election workers and provide information to potential and current workers.
1.1 (Nov 2021)
  • Updated the Election Manager project from ArcGIS Workforce Classic to ArcGIS Workforce.
  • Reference documentation for this release
1.0 (Nov 2020)
  • First release of Election Management