Introduction to Election Management

Election Management can be used to manage election day activities, monitor performance, and gauge voter sentiment.

Election offices, in communities large and small, respond to issues and requests from polling places and voting centers. Issues with computer hardware, facilities, or supplies impact wait times and confidence in the election process. Furthermore, many communities have increased early voting options and the use of official ballot drop boxes. As a result, reliable ballot chain of custody processes are imperative. Election Management is typically implemented by clerks, election commissions, or secretary of state offices that want to run efficient elections and increase confidence in the voting process.

The Election Management solution delivers a set of capabilities that help election officials report wait times and request assistance at voting centers and polling places, dispatch field staff to respond to requests, track ballot chain of custody, monitor the performance of voting locations, and gauge the satisfaction of voters on Election Day.

Deploy the solution

This ArcGIS solution can be deployed in your ArcGIS organization.

Deploy the solution

See Deploying a solution for more information.

Requirements

Election Management requires the following:

• ArcGIS Online
• ArcGIS Pro 2.9 or later
• ArcGIS Workforce
• ArcGIS Survey123 Connect
• ArcGIS Hub Premium (required when Community Identities are used for election workers)

Information products

Election Management includes the following information products:

Item	Description	Minimum user type
Election Assistant	A Crowdsource Polling app used by poll workers to routinely report wait times and request assistance (for example, additional ballots or computer support) at their assigned voting center or polling place	Contributor
Election Manager	An ArcGIS Workforce project used by elections staff to manage election day requests for assistance and track the resolution of each request. Field users access the Election Manager project using the ArcGIS Workforce mobile app.	Mobile Worker
Collection Checklist	An ArcGIS Survey123 form used by ballot collection officers to document ballot chain of custody at the drop box location	Mobile Worker
Return Checklist	An ArcGIS Survey123 form used by ballot collection officers to document ballot chain of custody at election headquarters	Mobile Worker
Drop Box Requests	An ArcGIS Survey123 form used by ballot collection officers to submit ballot drop box requests for service	Mobile Worker
Voter Satisfaction Survey	An ArcGIS Survey123 form used by clerks and election officials to gauge voter satisfaction and sentiment during an ongoing election	Not required
Election Requests Dashboard	An ArcGIS Dashboards app used by clerks and election officials to monitor requests for assistance	Viewer
Election Wait Times Dashboard	An ArcGIS Dashboards app used by clerks and election officials to monitor wait times during an ongoing election	Viewer
Ballot Collection Dashboard	An ArcGIS Dashboards app used by clerks and election officials to monitor ballot chain of custody activities	Viewer
Election Performance Center	An ArcGIS Experience Builder app used by clerks and election officials to view all the performance dashboards in a single app	Viewer
Voter Satisfaction Dashboard	An ArcGIS Dashboards app used by clerks and election officials to monitor voter satisfaction during an ongoing election	Viewer
Become An Election Worker	An ArcGIS Hub site used by the general public to learn more about becoming an election worker in their community ArcGIS Hub Premium is required when Community Identities are used for election workers	Not required
Election Worker Application	An ArcGIS Survey123 form used by community members to express interest in becoming election workers	Community Identity
Election Worker Manager	A Crowdsource Manager app used by election staff to manage election worker applications	Contributor
Election Worker Notebook	An ArcGIS Notebooks app used to grant election workers access to election apps	Contributor
Election Data Management	An ArcGIS Pro project used by mapping technicians to inventory and maintain electoral districts, precincts, voting centers, and polling places	Professional

When you deploy this solution in your ArcGIS organization, you also get an ArcGIS solution item that organizes the key information products and summarizes all the ArcGIS items (applications, forms, projects, maps, feature layers, feature layer views, and so on) included with the solution. The ArcGIS solution item also illustrates any dependencies items have on each other.

Release notes

The following are the release notes:

Date	Description
2.0 (Apr 2022)	Updated the Election Assistant app to include voting location search functionality. A new collection of apps to conduct and monitor ballot drop box chain of custody activities. A new collection of focused ArcGIS Dashboards to monitor election performance. A new collection of apps to solicit and manage election workers and provide information to potential and current workers.
1.1 (Nov 2021)	Updated the Election Manager project from ArcGIS Workforce Classic to ArcGIS Workforce. Reference documentation for this release
1.0 (Nov 2020)	First release of Election Management