Use Water Utility Hydrant Inspections

The Water Utility Hydrant Inspections solution delivers a set of capabilities that help water utilities conduct routine hydrant inspections, understand asset conditions, record inspections in the field, ensure the entire organization has access to inspection information, and share hydrant status information with fire departments.

In this topic, you’ll learn how to use the solution by assuming the role of a user and performing the workflows below.

Note:
Use your organization's data or configured apps to follow these workflows.

Manage operations

To ensure system reliability and effective operation, hydrants must be inspected on a routine basis.

Use the Hydrant Inspections Center to do the following:

  • Create and assign inspections
  • Monitor inspections

Create and assign inspections

Use the Workforce project to assign hydrant inspections to mobile workers.

In this workflow, you will assume the role of an operations manager who assigns hydrant inspections to mobile workers.

Tip:
Workforce projects

Assign workers as a mobile worker before continuing with the workflows below. Follow the steps in Add users to the workforce project to add mobile workers to your project.

  1. Verify that you are signed in to your ArcGIS organization and browse to the Hydrant Inspections Center web experience.
  2. From the item page, click View.

    The experience will open on the Assign page.

  3. On the map, select the hydrant that needs to be inspected and click + Create Assignment to create an assignment at the feature's location.
  4. For Assignment Type, choose Hydrant Inspection.
  5. Under Assigned to, click Assign and select the mobile worker who will complete the work.
  6. For Priority, choose a priority level for the assignment.
  7. Click Due Date, and in the date picker, choose the due date and time for the assignment to be completed.
  8. In the Description text box, type all the information the mobile worker needs to know to complete their assignment.
  9. Click Create Assignment to create the assignment and assign it to the mobile worker specified.

    The mobile worker receives the notification on their mobile device.

Monitor inspections

Use the Hydrant Inspections Overview app to investigate hydrants in need of inspection using the configured filters.

In this workflow, you will assume the role of an operations manager who wants to keep track of the progress of the hydrant inspection program.

  1. Sign in to your ArcGIS organization and browse to the Hydrant Inspections Center web experience.
  2. From the item page, click View.

    The experience will open on the Assign page.

  3. Click the Monitor button in the app header to open the Monitor page.
  4. In the Hydrant Inspections Overview app, use the map to explore hydrants and view the progress of the hydrant inspection program.
  5. Click the Layer List widget and review following layers:
    • Fire Hydrant -The fire hydrant layer is symbolized by lifecycle status. Fire Hydrant's that are a status of In Service are shown as red and need to be inspected to determine their operability.
    • Fire Hydrant Last Inspection - The join view layer that display the operational status of a hydrant (operable or inoperable) and signifies the that an inspection has been performed.
    • Hydrant Maintenance Inspections - The relate table with inspection records for each hydrant.
  6. On the left, click the arrow to display the filter panel, and use the filters to view hydrant inspections by key aspects such as date of last inspection and types of issues.

    Tip:
    To pin the filter panel, click the pin in the upper right corner.

Perform hydrant inspections

Damaged or out-of-service fire hydrants are a community safety risk. Beyond the immediate danger broken hydrants pose to life and property, systemic issues with fire hydrants can drive up fire insurance costs for community members and undermine the public's confidence in water utilities. Field staff and engineers routinely inspect hydrant to ensure that they are working properly to prevent safety issues from arising.

In this workflow, you will assume the role of a mobile worker who has been assigned the task of inspecting hydrants in the field.

  1. Download ArcGIS Workforce onto your mobile device.
  2. Open ArcGIS Workforce and sign in to your ArcGIS organization.
  3. Tap the Hydrant Inspections map.
  4. Tap Download.
  5. Tap the Hydrant Inspections map to open it.
  6. In the To do list, tap an assignment to view its location on the map and see details about the assignment.
  7. In the assignment details, tap Start to begin working on an assignment.
  8. Swipe up and tap Open in Field Maps.

    The Hydrant Inspections Field Map opens in ArcGIS Field Maps.

  9. Fill out the inspection form.
  10. When you're finished, at the top right, tap the check mark or Submit.
    Note:

    Your interface may vary depending on the type of mobile device that you use.

  11. After you have finished collecting data, return to Workforce.
  12. In the assignment details, tap Finish when you have completed the assignment.

Update inspections

Use the Hydrant Inspections Editor to review hydrant inspections submitted from the field and create inspections from historical paper records.

In this workflow, you will assume the role of an operations manager who is reviewing and updating hydrant inspection records.

  1. Verify that you are signed in to your ArcGIS organization and browse to the Hydrant Inspections Editor app.
  2. From the item page, click View Application.
  3. In the search widget, type the hydrant ID.
  4. On the map, select an existing hydrant feature to enable the hydrant form.
  5. Scroll to the bottom of the form, and under the Related Table/Layer section, click Hydrant Maintenance Inspection to view and update inspection records.
  6. Optionally, update the inspection record form and click Save.
  7. Click Back to return to the hydrant form.
  8. Under the Related Table/Layer section, click Hydrant Maintenance Inspection to create an inspection record by clicking the Create New Feature button.
  9. Fill out the inspection form and click Save.
  10. Click Back and click Close when finished.