Introduction to Water Utility Service Interruptions

Water Utility Service Interruptions can be used to inform customers and stakeholders about water service interruptions.

Whether a water service interruption is planned or unplanned, customers and stakeholders need to know what is happening with their service, when they can expect a return to normal, and confirmation that service has been restored. To do this water utilities need a comprehensive system that can rapidly create and share authoritative information that is easy for the public to access and understand.

The Water Utility Service Interruptions solution delivers a set of capabilities that helps water utilities rapidly make and update maps that inform customers and stakeholders about planned and unplanned service interruptions and restoration.

Deploy the solution

This ArcGIS solution can be deployed in your ArcGIS organization.

Deploy the solution

See Deploying a solution for more information.

Requirements

Water Utility Service Interruptions requires the following:

  • ArcGIS Online

Information products

Water Utility Service Interruptions includes the following information products:

ItemDescriptionMinimum user type

Water Utility Service Interruptions Site

An ArcGIS Hub site used by customers to view service interruption information

Not required

Water Utility Service Interruptions Viewer

An Instant App used by stakeholders to view service interruption information

Viewer

Water Utility Service Interruptions Manager

An Instant App used by operations managers to create and update service interruptions

Contributor

When you deploy this solution in your ArcGIS organization, you also get an ArcGIS solution item that organizes the key information products and summarizes all the ArcGIS items (applications, forms, projects, maps, feature layers, feature layer views, and so on) included with the solution. The ArcGIS solution item also illustrates any dependencies items have on each other.

Release notes

The following are the release notes:

VersionDescription
1.0 (Jun 2023)
  • First release of Water Utility Service Interruptions