Terminology used in Space Planner

Available with the ArcGIS Indoors Spaces extension.

The following are common terms used in Indoor Space Planner.


Activity-based work environments can use areas commonly known as hotels or hot desk areas as a general space that can support numerous occupants without specific space assignments. Areas are aggregations of individual Indoors feature units.

Hot desk

Activity-based work environments use hot desk areas as a general space that can support several occupants in their work without assignments to a specific office or desk. In a hot desk area, occupants are not assigned to a specific office or space, but instead can use whatever space is available in the area that meets their needs.


Reservation-based work environments use areas called hotels as spaces that can support a number of occupants in their work without specific space assignments. Occupants are assigned to an office hotel and can book units assigned to the hotel to use for a period of hours, days, or weeks from Indoor Viewer and the Indoors mobile apps.

Info card

Indoor Space Planner displays information about occupants, units, and areas in elements called info cards. Info cards can be anchored to features on the map (such as a pop-up in ArcGIS Pro or the web Map Viewer) or can be floating for features such as hotel areas. Information in the info card is controlled by the pop-up configuration in the web map. Changes to the pop-up for layers in the map appear automatically in the info card.


An occupant is a person who uses indoor spaces. Occupants are commonly employees, tenants, or visitors.

Organizational area

Organizational areas are used to visualize spaces that are particular to specific teams or parts of an organization. These areas can be added to the Zones feature class in the ArcGIS Indoors Information Model and included in the Space Planner map to help in the planning process.

Organizational hierarchy

The occupants feature class in the Indoors geodatabase has two default values for supporting organizational hierarchy: ORG_LEVEL_1 and ORG_LEVEL_2. By default, the aliases for these layers are set to Department and Team, respectively. If this does not match the requirements, the alias values can be changed in the geodatabase or for the map layer. Space Planner shows the alias values for these attributes.


Additional organizational hierarchy can be added through additional attributes in the data, but Space Planner will only show two levels.


A plan is a specific scenario for matching occupants to spaces. Space Planner allows the creation of multiple plans to help make the best decision about how to design a space.


Space is a generic term referring to areas and volumes in a building. In Space Planner, the space with the smallest area is a unit, and the space with the largest area is a site.


A unit refers to the space with the smallest area in a building. Common unit types are offices, kitchens, printer areas, and so on.