Frequently asked questions

• How can I tell which license of ArcGIS Hub I have?
• How will upgrading to ArcGIS Hub Premium affect my existing content (sites, pages, data, and so on)?
• What is the difference between ArcGIS Hub and ArcGIS Enterprise Sites?
• How do sites and pages appear as search results when using Google?
• Can I share open data with ArcGIS Hub?
• Does ArcGIS Hub provide support for data federation?
• Do I need an account to download data?
• Where does a source on an item come from?

How can I tell which license of ArcGIS Hub I have?

To determine which license of ArcGIS Hub you're using, check the footer of the page when viewing a workspace. You will see either ArcGIS Hub Basic or ArcGIS Hub Premium.

How will upgrading to ArcGIS Hub Premium affect my existing content (sites, pages, data, and so on)?

When an organization upgrades to an ArcGIS Hub Premium license, existing content is not impacted. You will have access to additional features, such as the ability to create initiatives, projects, events, and discussion boards.

What is the difference between ArcGIS Hub and ArcGIS Enterprise Sites?

ArcGIS Enterprise Sites (via ArcGIS Enterprise) provides a subset of the features that are available in ArcGIS Hub Basic. This includes most of the site and page creation, layout design, and content management functionality that is popular with our customers. ArcGIS Enterprise Sites is a great option for organizations unable to use ArcGIS Online or for customers who wish to have more control over when their technology version is updated. With ArcGIS Enterprise, you can manage your data, mapping and visualization, and location analytics on-premises with infrastructure that you control. With ArcGIS Hub, you can leverage ArcGIS Online infrastructure, and use the latest features in a tool optimized for the web. Enterprise Sites is suitable if your policies prohibit use of ArcGIS Online and/or you want to create sites for internal audiences. ArcGIS Enterprise Sites does not include the ability to upgrade to ArcGIS Hub Premium.

How do sites and pages appear as search results when using Google?

Google displays a site in the following format:

• {site name}
• {text from the site layout that Google finds relevant for the given query}

A site and its linked page are displayed in the following format:

• {page name} - {site name}
• {text from the page layout that google thinks is relevant for the given query}

Can I share open data with ArcGIS Hub?

Yes. You can use ArcGIS Hub to share open data. ArcGIS Hub was initially called ArcGIS Open Data. As the product evolved to support additional data sharing and collaboration features, ArcGIS Open Data was rebranded as ArcGIS Hub. You can use ArcGIS Hub, to share open data as well as other types of content.

Note:

Learn more about data download settings and recommendations. A group's open data capability is only necessary if you want to make your content discoverable in searches on hub.arcgis.com. For more information, see Make public content more visible.

Does ArcGIS Hub provide support for data federation?

After you create a site, you can optionally federate its data with external data catalogs such as CKAN or Data.gov using the DCAT Configuration editor. For more information, see Federate data and manage feeds.

Do I need an account to download data?

No, you do not need an account to download open (publicly-shared) data.

Note:

You can also share private data using ArcGIS Hub. This means that any item shared internally with a group member or the organization is only accessible through the site's search results when the member is signed in.

Where does a source on an item come from?

When returning the source for a given item of public content, ArcGIS Hub follows a hierarchy. First, if an organization name is set in the formal metadata editor, ArcGIS Hub uses that value. If not, ArcGIS Hub checks in ArcGIS Online. The hierarchy is as follows:

1. Overview > Citation > Citation Contacts > Organization
2. Overview > Resource Info > Resource Contact > Organization Name
3. Organization name in ArcGIS Online