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Sign in to ArcGIS

In ArcGIS Maps for Office, maps first appear in guest mode by default, providing limited access to features. To access all features of ArcGIS Maps for Office, you must sign in to an ArcGIS Online or ArcGIS Enterprise organizational account with privileges to create, analyze, and share content. Public ArcGIS Online accounts are not supported.

Note:

When you're not signed in to ArcGIS, click OK to dismiss the sign-in message on the map. You can pan and zoom the map and view pop-ups, but private layers and map tools are not available.

Sign in with an ArcGIS account

To sign in with an ArcGIS organizational account, do the following:

  1. From the Microsoft Office menu, click the ArcGIS Maps tab.

    The ArcGIS Maps ribbon appears.

    ArcGIS Maps ribbon

  2. Click the Sign In button.

    The default ArcGIS sign-in window appears, with the ArcGIS login section expanded.

    Sign in using
  3. Enter your ArcGIS user name exactly as it was spelled when you or your administrator created your account.
  4. Enter your password exactly as it was spelled when you or your administrator created your password.

    The password is case sensitive. If you do not know your user name or password, click Forgot username or password? or contact your administrator.

  5. Optionally check the Keep me signed in box to stay signed in for two weeks unless you sign out.
  6. Click Sign In.

    You must sign in to an ArcGIS Online or ArcGIS Enterprise organizational account with privileges to create, analyze, and share content. Public ArcGIS Online accounts are not supported.

Sign in with enterprise credentials

To sign in using your organization's enterprise credentials, do the following:

  1. From the Microsoft Office menu, click the ArcGIS Maps tab.

    The ArcGIS Maps ribbon appears.

    Esri Maps ribbon

  2. Click the Sign In button.

    The ArcGIS sign-in window appears.

  3. Click the Enterprise tab.

    The default ArcGIS sign-in window appears, with the ArcGIS login section expanded.

  4. Click to expand the Enterprise login section.
    Sign in using your enterprise credentials
  5. Optionally check the Remember this URL box to stay signed in for two weeks unless you sign out.
  6. Click Continue.

    The Enterprise login page appears with the name of your organization on the sign-in button.

    The name of your organization appears on the Enterprise login sign-in button
  7. Click the button to sign in using your organization's credentials.

    You must sign in to an ArcGIS Online or ArcGIS Enterprise organizational account with privileges to create, analyze, and share content. Public ArcGIS Online accounts are not supported.

Sign in with a social media account

Follow these steps to sign in with an organizational account created with social network credentials:

  1. From the Microsoft Office menu, click the ArcGIS Maps tab to display the ArcGIS Maps ribbon.
  2. Click the Sign In button.

    The ArcGIS sign-in window appears.

  3. Click the Facebook icon Facebook logo or the Google icon Google logo.
  4. Enter your Facebook or Google credentials and sign in.

Sign out

To sign out of ArcGIS, do the following:

  1. From the Microsoft Office menu, click the ArcGIS Maps tab to display the ArcGIS Maps ribbon.
  2. Click the Sign Out button.

    You are disconnected from your ArcGIS account, and the map appears in guest mode with limited functionality.