This is an archive related to a previous version of Esri Maps for IBM Cognos. If you need the current version go to http://doc.arcgis.com/en/maps-for-cognos/.
In order for Esri Maps for IBM Cognos to operate properly, Esri assumes an operational configuration of IBM Cognos Business Intelligence (BI). Software environments for IBM Cognos BI are listed as active, compatible, or not supported. Esri only tests Esri Maps for IBM Cognos using active configurations, and not all active configurations have been tested/certified. If your IBM Cognos configuration is not listed below, contact Esri Technical Support or your Esri sales representative to inquire whether it is planned for a future release, or whether it can be put on the planned list.
Esri Maps for IBM Cognos is supported for use with IBM Cognos Enterprise. It is not supported for use with IBM Cognos Express or any developer edition.
IBM certifies and supports operating systems that are compatible with a set of CPU chipsets, referred to as CPU architectures. Esri tests Esri Maps for IBM Cognos on a subset of the operating systems (and chipsets) listed as active by IBM. The list Esri tests is based on market research and existing client configurations.
Esri Maps for IBM Cognos is supported for IBM Cognos 10.1, 10.1.1, 10.2, and 10.2.1 on the following operating systems. See the IBM Cognos software environments for your version of IBM Cognos to determine which versions of these operating systems are actively supported:
Esri does not test all combinations of web browsers (and the underlying client operating systems) listed as supported by IBM. Rather, a subset of web browsers is selected, and testing is performed on the most recent operating systems. Not all selected browsers are tested on all identified operating systems.
Esri performs robust testing on the Windows platform. The following table is a subset of the web browsers actively supported by IBM. Full indicates a full test run was performed by Esri. Limited indicates testing that was limited in scope.
The following table is a subset of the web browsers actively supported by IBM. "Supported" indicates that testing was performed by Esri. "Limited" indicates testing that was limited in scope.
| Browser name | Browser version | IBM Cognos 10.2.1 | IBM Cognos 10.2 | IBM Cognos 10.1.1 | IBM Cognos 10.1 |
|---|---|---|---|---|---|
Microsoft Internet Explorer | 10.x | Supported* | Supported* | Supported* | Supported* |
Microsoft Internet Explorer | 9.x | Supported* | Supported* | Supported* | Supported* |
Microsoft Internet Explorer | 8.x | Limited* | |||
Firefox ESR | 17.x | Supported | Supported | Supported | Supported |
Google Chrome | 21.x | Limited** | Limited** |
*Heat maps and pie chart clusters are not compatible with IBM Cognos running in Internet Explorer.
**Google Chrome is only supported for report consumers. Esri Maps Designer is not supported in this browser.
Esri Maps for IBM Cognos requires an ArcGIS organizational subscription.
The languages listed below represent the operating system locales on which Esri Maps for IBM Cognos has been tested.
IBM Cognosrequires several third-party components to be configured in order to function properly. These components include application servers, web servers, database servers, Java runtime libraries, and so on. IBM Technical Support aids in the deployment of IBM Cognos with these components. Esri Technical Support aids in the deployment (and use) of Esri Maps for IBM Cognos.
Esri Technical Support analysts are not experts in all possible configurations of Esri Maps for IBM Cognos. Similarly, IBM Technical Support engineers are not experts in all the third-party components that are required for an operational configuration of Esri Maps for IBM Cognos. If you are experiencing a problem configuring Esri Maps for IBM Cognos, it is often more efficient to obtain help from IBM Technical Support. Similarly, if you are experiencing a configuration problem with third-party components, it is more efficient to get help from the third party's support organization. In cases where a problem is deemed to be in Esri Maps for IBM Cognos, Esri Technical Support can be available to work with IBM Technical Support and/or third-party vendors and/or their consultants.