This is an archive related to a previous version of Esri Maps for IBM Cognos. If you need the current version go to http://doc.arcgis.com/en/maps-for-cognos/.
The EM4C Dispatcher must be installed on each IBM Cognos Dispatcher computer running the report service and/or presentation service.
This workflow describes a scenario in which only EM4C Dispatcher is being installed (EM4C Server will be installed on a different computer). When EM4C Server and EM4C Dispatcher are installed on the same computer, see Install and configure EM4C Server and EM4C Dispatcher.
A complete installation of Esri Maps for IBM Cognos involves installing components on your server and configuring them to work in your environment. Before you begin, make sure you are familiar with the installation options.
The following steps should be performed as an administrator.
G:\em4c\launchInstaller.bat
Before you complete the following steps, make sure you are familiar with the available configuration settings.
Run Esri Maps for IBM Cognos Configuration as a user with administrator privileges.
Changes applied in Esri Maps for IBM Cognos Configuration require that the IBM Cognos Service be restarted on any IBM Cognos Dispatcher computer running the report service and/or presentation service.
Refer to the IBM Cognos Installation and Configuration Guide for your version of IBM Cognos for details on how to restart the IBM Cognos Service.
At this point, all Esri Maps for IBM Cognos report authors and end users should clear their web browser cache. The instructions for this vary among browsers, but Ctrl+Shift+Delete will work in most browsers.
After Esri Maps for IBM Cognos has been installed and configured, clear your web browser's cache (Ctrl+Shift+Delete on most browsers) if you haven't done so already. You can then test various aspects of the installation and configuration process.
In the following example, it is assumed IBM Cognos is exposed by an ibmcognos alias.