This is an archive related to a previous version of Esri Maps for IBM Cognos. If you need the current version go to http://doc.arcgis.com/en/maps-for-cognos/.

IBM Cognos Fix Packs

Before installing an IBM Cognos Fix Pack, contact Esri Support to verify that the Fix Pack is supported.

General IBM Cognos Fix Pack installation

After installing an IBM Cognos Fix Pack, you must open Esri Maps for IBM Cognos Configuration on all EM4C Gateway and EM4C Dispatcher computers and click Apply. The IBM Cognos Service must then be restarted on any IBM Cognos Dispatcher computer that is running the report service or presentation service.

IBM Cognos 10.2.1 Fix Pack 1 installation

For instructions on using this Fix Pack with Esri Maps for IBM Cognos 5.0.1, see http://support.esri.com/en/knowledgebase/techarticles/detail/41743.