Configuration of ArcGIS Online to support Insights

Insights in ArcGIS Online

Before you can access ArcGIS Insights in ArcGIS Online, you must have an ArcGIS Online organizational account. Administrator privileges are necessary to configure the ArcGIS Online organization.

Additional configurations are necessary to use all of the functionality in Insights. These configuration settings allow organization members to geocode data, use maps (and extents) suitable for their region, and more.

Configuration of utility services

Utility services are required for specific functionality in your ArcGIS Online organization, such as performing analysis that depends on utility services. Utility services are enabled in ArcGIS Online by default but can also be configured to meet the needs of your organization. The following table lists each utility service and the Insights feature it supports:

Utility serviceDescription


Add location to your datasets by specifying an address.


Use dissolved boundaries for Buffer/Drive Times.


Enables Find Nearest.


Add demographic information to a location or area using Enrich Data.

Configure travel modes

Specify a means of transportation, such as walking time or trucking distance, for Buffer/Drive Times.

For more information, see Configure utility services.

Default region specification

Specify a default region to control the default map extent.

ArcGIS Living Atlas content configuration

Subscriber content from ArcGIS Living Atlas of the World is available to all members of your organization as part of your organizational subscription. Premium ArcGIS Living Atlas content is only available to users with the appropriate roles and privileges.

Batch geocoding

The geocoder in your organization must support batch geocoding to be used to enable location on multiple addresses. ArcGIS World Geocoding Service is available through your ArcGIS Online organizational account and can be used to perform batch geocoding. You can also configure a custom batch geocoder for your organization.


Use the following resources to learn more about administering and accessing Insights: