Enterprise—Configure your portal for Indoors

Available with the ArcGIS Indoors Maps extension.

For ArcGIS Indoors for iOS to be able to successfully connect to your ArcGIS Enterprise portal, it must be licensed for the ArcGIS Indoors Maps extension and have users created with appropriate roles and types.

An ArcGIS Enterprise portal administrator must import the license file for Indoors into your portal. You can then set permissions for members of your organization and certain functionality in ArcGIS Pro. Once you set permission levels for members and enable access to ArcGIS Pro functionality, they can access the Indoors geoprocessing tools in ArcGIS Pro after they successfully connect and sign in to your Enterprise portal.

Import the license for Indoors

Indoors for iOS checks for the ArcGIS Indoors Maps and ArcGIS Indoors Spaces extensions when trying to connect to a portal. You or a portal administrator must import the license file for ArcGIS Indoors Maps and, optionally, for ArcGIS Indoors Spaces for the app to be able to successfully connect to it.

ArcGIS Indoors Maps allows you to author and share floor-aware maps that can be used for indoor way finding in Indoor Viewer, Indoors Mobile, and Indoors Kiosk.

ArcGIS Indoors Spaces allows you to share a web map for use in Indoor Space Planner for space management and enables the workspace reservation capabilities of Indoor Viewer and Indoors Mobile. ArcGIS Indoors Spaces is an add-on to the ArcGIS Indoors Maps license, and you cannot have ArcGIS Indoors Spaces without ArcGIS Indoors Maps.


If you licensed Indoors using the older Indoors organization extension, it will be supported until expiration.

To import the Indoors license file, complete the following steps:

  1. Import the license file through your portal.
  2. Ensure that Indoors license files are listed as an organizational extension.
    1. Click the Organization tab and click Licenses.
    2. Click Organization extensions.
    3. Verify that the correct licenses are listed.

Configure the security certificate

Your portal must have a valid Secure Sockets Layer (SSL) certificate from a trusted entity for the Indoors apps to connect and download maps safely. Mobile devices have built-in security features that prevent connections to servers that do not have a valid certificate.

If your organization uses self-signed or Enterprise CA certificates, the same certificate must be installed on every mobile device running Indoors for the device to establish trust with the server and connect safely.

To install certificates and view certificates that are already installed on the device, go to Settings > General > Profiles.


If self-signed certificates are not installed on the mobile device, a dialog box repeatedly appears requiring credentials.

Configure the identity store

ArcGIS Enterprise allows you to use enterprise accounts and groups to control access to your ArcGIS organization. Use an organization-specific identity store to set policies for password expiration and complexity; control access using existing Active Directory, LDAP, or SAML groups; or use authentication.


Indoors supports built-in authentication, IWA, SAML, LDAP, and PKI.

Create users and assign roles and types

When you create users, review the type of users available for details about assigning roles and access.

The ArcGIS Indoors Maps organizational extension includes an additional user type named Indoors User. The Indoors User user type provides access to the Indoor Viewer and Indoors mobile apps. If the ArcGIS organization includes an ArcGIS Indoors Spaces license, users with the Indoors User user type also have access to workspace reservation capabilities when configured using a Reservations layer published from ArcGIS Pro 3.0 or later.

You can change the user type for multiple members of your ArcGIS organization at the same time. For example, you can change the user type for many users to Indoors User.


The Indoors User user type does not include access to the ArcGIS organization or apps other than Indoor Viewer and Indoors mobile.

Users must have an Editor user type or higher to access Indoor Space Planner.

Set up access for ArcGIS Pro

To set permissions for the members of your organization who need to use ArcGIS Pro, complete the following steps:

  1. Assign the GIS Professional Advanced user type to the named users in your organization who need access to ArcGIS Pro.
  2. Grant these named users access to the following extensions:
    1. 3D Analyst
    2. Network Analyst
  3. Assign these named users the Publisher role.

    Members of your organization who need to use ArcGIS Pro must connect to this portal before using the ArcGIS Indoors geoprocessing tools.

Anonymous access

Anonymous access allows you to use Enterprise portal resources without supplying credentials. As an administrator of your organization, you decide whether anonymous access is allowed.

Learn more about configuring security settings


Visitor mode only works when anonymous access is enabled in your ArcGIS organization and when you have maps with the share setting set to Everyone. This mode is only available for Enterprise portals configured with built-in and SAML authentication.

Related topics