ArcGIS Online - Configure your organization for Indoors

Available with the ArcGIS Indoors Maps extension.

ArcGIS Online organizations that are provisioned for ArcGIS Indoors have the required Indoors extensions and Secure Sockets Layer (SSL) certificate in place. These extensions include ArcGIS Indoors Maps and, optionally, ArcGIS Indoors Spaces. ArcGIS Indoors Spaces is an add-on extension that enables workspace reservation functionality.


If you licensed Indoors using the older Indoors organization extension, it is supported until expiration.

Set up access for ArcGIS Pro

To set permissions for the members of your organization who need to use ArcGIS Pro, complete the following steps:

  1. Assign the GIS Professional Advanced user type to the named users in your organization who need access to ArcGIS Pro.
  2. Grant these named users access to the following extensions:
    1. 3D Analyst
    2. Network Analyst
  3. Assign these named users the Publisher role.

    Members of your organization who need to use ArcGIS Pro must connect to this ArcGIS Online organization before using the Indoors tools.

Invite and add members

ArcGIS Online allows you to manage members in your organization, as well as their roles and associated privileges.


Indoors supports built-in authentication and SAML.

Create users and assign roles and types

When you create users, review the type of users available for details about assigning roles and access.

The ArcGIS Indoors Maps organizational extension includes an additional user type named Indoors User. The Indoors User user type provides access to the Indoor Viewer and Indoors mobile apps. If the ArcGIS organization includes an ArcGIS Indoors Spaces license, users with the Indoors User user type also have access to workspace reservation capabilities when configured using the Reservations layer published from ArcGIS Pro 3.0 or later.

You can change the user type for multiple members of your ArcGIS organization at the same time. For example, you can change the user type for many users to Indoors User


The Indoors User user type does not include access to the ArcGIS organization or apps other than Indoor Viewer and Indoors mobile.

Users must have an Editor user type or higher to access Indoor Space Planner.

Enable permissions

Indoors requires users to sign in before use, and they must have the appropriate level of permissions.

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