Questions, feedback, and information

Available with Business Analyst license.

If you require support and work in the United States, contact Esri Support Services. If you are outside the United States, contact your local Esri distributor. For your distributor's contact information, visit

Technical assistance

For help using Esri software, the following resources are available:

  • Visit the Esri Support Center online.
  • In the United States, contact the Esri Support Center.






    5:00 a.m. to 5:00 p.m. (Pacific Time) Monday–Friday

Esri Knowledge Base

You can search the Knowledge Base using keywords, or you can browse through folders that contain information on different topics. Access the Knowledge Base from the Esri Support Center.

Esri education solutions

Esri provides educational opportunities related to geographic information science, GIS applications, and technology. You can choose from among instructor-led courses, web-based courses, and self-study workbooks to find education solutions that fit your learning style and pocketbook. For more information, go to

ArcGIS Resources

ArcGIS Resources provides unified access to web-based help, online documentation, and community-contributed content.


Support is provided by your local Esri distributor. For your distributor's contact information, search the Esri Partners directory.