This is an archive related to a previous version of Esri Maps for IBM Cognos. If you need the current version go to http://doc.arcgis.com/en/maps-for-cognos/.
The EM4C Dispatcher component must be installed on each IBM Cognos Dispatcher computer running the report service and/or presentation service.
EM4C Dispatcher can be installed and configured on its own or in combination with EM4C Server and/or EM4C Gateway. For more information, see Installation sequence for server components. For an example of an Esri Maps for IBM Cognos deployment, see Esri Maps for IBM Cognos architecture.
Before you begin the installation, ensure that there is an IBM Cognos Dispatcher directory on each computer on which you are installing EM4C Dispatcher.
The following steps should be performed as an administrator on every IBM Cognos Dispatcher computer in your environment.
G:\em4c\launchInstaller.bat
Configuration of EM4C Dispatcher requires an ordered, comma-separated list of the EM4C Servers in your environment. For more information, see Configuration.
Run Esri Maps for IBM Cognos Configuration as a user with administrator privileges.
Changes applied in Esri Maps for IBM Cognos Configuration require that the IBM Cognos Service be restarted on any IBM Cognos Dispatcher computer running the report service and/or presentation service.
Refer to the IBM Cognos Installation and Configuration Guide for your version of IBM Cognos for details on how to restart the IBM Cognos Service.
At this point, all Esri Maps for IBM Cognos report authors and end users should clear their web browser cache. The instructions for this vary among browsers, but Ctrl+Shift+Delete will work in most browsers.
After Esri Maps for IBM Cognos has been installed and configured, clear your web browser's cache (Ctrl+Shift+Delete on most browsers) if you haven't done so already. You can then test various aspects of the installation and configuration process.
In the following example, it is assumed IBM Cognos is exposed by an ibmcognos alias.