This is an archive related to a previous version of Esri Maps for IBM Cognos. If you need the current version go to http://doc.arcgis.com/en/maps-for-cognos/.
Before installing an IBM Cognos Fix Pack, contact Esri Support to verify that the Fix Pack is supported.
After installing an IBM Cognos Fix Pack, you must open Esri Maps for IBM Cognos Configuration on all EM4C Gateway and EM4C Dispatcher computers and click Apply. The IBM Cognos Service must then be restarted on any IBM Cognos Dispatcher computer that is running the report service or presentation service.
If you have an IBM Cognos 10.2.1 Fix Pack installed, choose the IBM Cognos 10.2.1 option when installing a new version of Esri Maps for IBM Cognos.