Administer Insights in ArcGIS Enterprise and Insights in ArcGIS Online

Insights in ArcGIS Online
Insights in ArcGIS Enterprise

There are several settings that need to be set by the administrator of an organization before Insights in ArcGIS Enterprise or Insights in ArcGIS Online can be used by members of the organization. The settings include granting licenses and privileges to the necessary members of the organization.

User types, roles, and licenses must be applied to members of an ArcGIS organization by an administrator. Use the following resources for instructions on how to apply user types, roles, and licences:

Insights user

There are several privileges that are required to use Insights, as well as some that are recommended or only required for certain functions.

Required user types and privileges

Insights users must have one of the following user types:

  • Insights Analyst
  • Creator
  • GIS Professional

The following privileges are also required to use Insights:

  • Use maps and apps
  • Create content
  • Publish hosted web layers
  • Perform analysis

The required privileges are included in the Publisher, Facilitator, and Administrator roles. They can also be granted through custom roles. Every organization must have at least one member with Administrator privileges.


The Facilitator role is available in ArcGIS Online.


Insights licenses must be granted to users before they can access Insights.

The Insights Analyst user type includes an Insights license.

Suggested privileges

The following privileges are required to make use of all of the functionality in Insights and are suggested for all Insights users.


The Geocoding privilege is required to enable location on a dataset using the Address method. All default roles (Viewer, Data Editor, User, Publisher, Facilitator, and Administrator) include the Geocoding privilege.


The GeoEnrichment privilege is required to use Enrich Data. The User, Publisher, Facilitator, and Administrator roles include the GeoEnrichment privilege.

Insights viewer

Users without an Insights license can still open Insights in viewer mode to access pages and workbooks that have been shared with them. Publicly shared pages can be seen by anyone, including users who do not have an ArcGIS account, provided the user has access to the URL for the shared page in the Page Viewer, or the page is embedded into a public forum such as a web page or ArcGIS app.


The Storyteller user type does not currently support accessing Insights in ArcGIS Enterprise in viewer mode.

For ArcGIS Enterprise users, security features like firewalls may also impact your ability to share pages to the public.

For more information, see Who can see your page.


Use the following resource to learn more about licensing in Insights:

Next steps

Now that you've assigned the required licenses to members of your organization, it's time to start using Insights. You can use the Try ArcGIS Insights discovery path, or see the full list of scenario-based exercises in the Learn ArcGIS gallery.

As an administrator, you can also begin configuring data connectors for your organization. For more information, see Manage connector types.