General FAQ

Are public accounts supported?

Public accounts in ArcGIS Online that are not part of an organization cannot author or edit dashboards. Dashboards does, however, support viewing a dashboard that allows anonymous access after signing in with an ArcGIS Online public account. The app also supports anonymous access of dashboards that are shared with everyone.

What is the licensing of ArcGIS Dashboards?

Dashboards is available to members of ArcGIS Online organizations. For more information, see Licensing Terms of Use.

Can I view dashboards on my tablet?

Yes. However, you cannot author or edit dashboards on a tablet.

Can I view dashboards on my phone?

Yes. However, you cannot author or edit dashboards on a phone. Dashboard authors should take care to design dashboards that will work well in a reduced form factor. Limiting the number of elements displayed, judicious use of text, and taking advantage of a dashboard's ability to group and stack elements are all key considerations.

Are dashboards supported in ArcGIS Enterprise?

Yes. ArcGIS Dashboards items are supported in ArcGIS Enterprise 10.6 and later.

Do dashboards have support for custom data visualizations and themes?

No. The embedded content element can be used to insert visualizations and content not supported out of the box. Further, there are many theme properties that can be controlled via dashboard-level settings.

Can I embed another app in my dashboard?

Yes. Use the embedded content element to do this.

Can I embed my dashboard in a web page?

Yes. You can embed your dashboard in an iFrame. It is recommended that you make your embedded dashboard as large as possible on the page to maximize usability.

Can I use subscriber and premium content, such as ArcGIS Living Atlas content, in a dashboard?

Yes. See Secured and subscriber content for details.

As an administrator, can I disable ArcGIS Dashboards for my organization?

Administrators can restrict access to ArcGIS Dashboards through their organization settings. Blocking ArcGIS Dashboards also blocks ArcGIS Dashboards Classic. There is no option to only block one version.

Can I use maps created in both Map Viewer and Map Viewer Classic in my dashboard?

Yes. Web maps can be used in your dashboard regardless of the Map Viewer version used to create them.

How can I open my dashboards with ArcGIS Dashboards Classic?

You can choose ArcGIS Dashboards Classic from the app launcher to open the ArcGIS Dashboards Classic homepage. The homepage only includes dashboards created with ArcGIS Dashboards Classic.

When will ArcGIS Dashboards Classic be retired?

ArcGIS Dashboards Classic moved to mature support with the March 2022 update of ArcGIS Online. ArcGIS Dashboards Classic is planned to be retired with the September 2022 update of ArcGIS Online.

Is there accessibility information for ArcGIS Dashboards?

Esri recognizes the importance of adhering to accessibility guidelines and standards for all users of our products, including users with disabilities. An Accessibility Conformance Report for ArcGIS Dashboards is available that describes the conformance level for accessability features.

How can I provide feedback?

If you have feedback or inquiries, you can provide them on the Esri Community ArcGIS Dashboards community page. You can also send an email to If you are experiencing other issues, contact Esri Technical Support.