Use Daily Activity Dashboard

The Daily Activity Dashboard solution delivers a set of capabilities that help you manage incident data, monitor daily activity, and identify current incident hot spots.

In this topic, you’ll learn how to use the solution by assuming the role of a user and performing the workflows below.

Monitor daily activity

Place-based policing uses mapping to understand where activity is concentrating to optimize operational responses for maximum crime-reduction benefit. Consequently, a fundamental requirement of place-based policing is the ability to use mapping to monitor activity on a day-to-day basis, maintaining awareness of where activity is clustering and coordinating allocation of personnel resources to address it.

In this workflow, you will assume the role of a district captain who will use the Daily Calls Dashboard to monitor yesterday's calls-for-service activity in their area.

Note:

Use your organization's data or configured apps to follow these workflows.

1. In a browser, sign in to your ArcGIS organization and browse to the Daily Calls Dashboard app.
2. From the item page, click View Dashboard.
3. On the dashboard, review the high-level metrics.

   By default, the dashboard displays activity for the entire agency for the current seven days. On the left, total calls for service for the period are displayed as well as a list of the calls. On the right, call volumes are displayed by day, hour, and weekday. These high-level metrics enable a district captain to rapidly understand recent workload in their area so they can make smarter staffing decisions.

   On the left, click to open the sidebar. The sidebar contains selectors used to refine all dashboard results.

4. To view yesterday's activity within a single district, click Call dates and select Yesterday, and then click District and select a value.

   All dashboard elements filter to reflect your selections.

5. Review the map.

   The Calls for service map that displays yesterday's calls-for-service incidents and hot spots in the selected district. The hot spot layer uses a graduated color scale, (yellow to red to violet) to display density of calls for service from least to most dense. The hot spot is dependent on the number of points on the map and will not display if the density of incidents is low. Zoom in to a calls for service hotspot.

   Tip:

   To zoom, use the wheel button or click the Zoom in button on the map.

6. Click on a point to view the pop-up for that specific call for service incident. When finished, click on an empty space on the map to hide the pop-up.
7. In the Call list panel, click a call record to view a pop-up and zoom to the call's location on the map. Click the record in the list again to return to the original map extent.
8. To download Call list records to a CSV file, click Download data at the bottom left of the list.

   Note:

   Data from the Call type table and Top 10 locations chart can also be downloaded to a CSV file by clicking Download data. To download call counts, click Summarized data. To download call records, click Source data

9. At the bottom left of the dashboard, click through additional tabs to view additional charts and tables. Use the charts and tables to filter and explore calls for service.

   Note:

   Dashboard elements are linked. If you click a chart bar or table row, related details are filtered and updated in other elements in the dashboard. You can select more than one bar or row.

10. To remove all filters and return the dashboard to its original state, click Reset in the bottom right of the dashboard.
11. Open the Daily Crimes Dashboard and repeat these steps to explore crime activity.

Understand hot spots of activity

Effective implementation of place-based policing requires that organizations not only understand where activity clusters (to focus operational resources), but to understand why it occurs there so that appropriate and effective tactics can be applied by the resources assigned.

In this workflow, you will assume the role of a district captain who will use the Daily Crimes Dashboard app to identify a crime hotspot and explore its characteristics so that an appropriate response can be planned.

1. In a browser, verify you are signed in to your ArcGIS organization and browse to the Daily Crimes Dashboard app.

   The dashboard's sidebar includes selectors that can be used to refine all dashboard results. By default, the dashboard displays all activity for the current seven days.

2. Zoom to a crime hot spot on the map.

   Tip:

   To zoom, use the wheel button or click the Zoom in button on the map.

3. On the map, click the Lasso button.
4. Use the selection tool to trace the edge of the hot spot of crimes that you identified.

   The selected crime incidents flash on the map and display a yellow halo. All elements in the dashboard filter to display records for the incidents selected. For example, the Report hour and Report weekday charts now display when the selected hot spot is most active; this information can be used to inform when to run directed patrols in the area of the hotspot.

   Note:

   To add incidents from your selection, hold shift on your keyboard and click each additional point you want to add.

5. Use the charts and tables to filter the records further, if necessary.
6. In the Crimes list, click a call record to view a pop-up and zoom to its location on the map.
7. To download Crimes list records to a CSV file, click Download data at the bottom left of the list.

   Note:

   The Crime type table can also be downloaded to a CSV file by clicking Download data. To download counts, click Summarized data. To download crime records, click Source data

8. To clear the map selection, on the map, click the x next to the number of selected records.

   All dashboard elements return to their original values.

9. To remove all filters and return the dashboard to its original state, click Reset in the bottom right of the dashboard.
10. Open the Daily Calls Dashboard and repeat these steps to identify and understand calls-for-service hot spots.