You can create email templates that can be used in combination with job activities to send email notifications when specific job activities are performed.
Note:
You may need to modify custom roles to retrieve organization members' email addresses with ArcGIS Arcade expressions.
Create email templates
To create email templates, do the following:
- Access the Workflow Manager web app.
- Click the Design tab.
The Design page appears.
Note:
If you don't have sufficient privileges, the Design tab is not available.
- Click Templates .
Note:
If you don’t have sufficient privileges, the Templates button is not available.
- Click the Email Templates tab.
The Email Templates panel appears.
- Click Create New in the Email Templates panel.
- Provide a name for the email template in the Template Name text box.
- Type email addresses separated by a semicolon in the To, CC, and BCC text boxes as necessary, or use an ArcGIS Arcade expression to create a dynamic list of recipients.
One email address
user1@test.com
Multiple email addresses
user1@test.com;user2@test.com;user3@test.com;user4@test.com
One Arcade expression
"GetUser($CurrentPortal, JobOwner($Job))['Email']"
Multiple Arcade expressions
"GetUser($CurrentPortal, JobOwner($Job))['Email']";"GetUser($CurrentPortal)['Email']";"GetUser($CurrentPortal, LastRunner($Job, 'f50d740d-cc04-9296-4ce3-181e82604465'))['Email']"
Email addresses and Arcade expressions
user1@test.com;"GetUser($CurrentPortal, JobOwner($Job))['Email']";user3@test.com;"GetUser($CurrentPortal)['Email']"
Note:
At least one valid email address or Arcade expression must be provided in the To, CC, or BCC text box.
Tip:
Click This input supports Arcade Expressions and choose an ArcGIS Arcade expression to add it to its associated text box.
- Type a subject for the email notification in the Subject text box.
You can also use ArcGIS Arcade expressions to provide a dynamic value for the subject. If the subject contains plain text and Arcade expressions, you'll need to format the text as follows:
JobName($Job) + ' is ready'
- Type the message text for the email notification in the Body text box.
You can also use ArcGIS Arcade expressions to provide a dynamic value for the body. If the body contains plain text and Arcade expressions, you'll need to format the text as follows:
'<b>' + JobName($Job) + '</b>, created by <b>' + JobCreator($Job) + '</b>, was started on <b>' + Text(Date(JobStartDate($Job)), 'dddd, MMMM D, Y') + '</b>.'
Note:
You must enable the HTML Notification option to use HTML tags in the Body text box.
- Optionally, if your jobs include attachments, you can choose to include job attachments in the email notification using the following options under Include Attachments:
- None—Don't include job attachments in the email notification.
- All—Include all job attachment folders in the email notification.
- By Folder—Type a comma-separated list of job attachment folder names in the By Folder text box to specify the job attachment folders to include in the email notification.
Note:
Job attachment folders are contained in the workflow item and are not file system paths.
Note:
If a job contains multiple attachments, they are sent as a single .zip file and attachment folder structure is maintained.
- Optionally, click Preview to preview the email.
Note:
If the email contains a job-specific Arcade expression, you must provide a valid job ID in the Preview Email text box before you can preview the Arcade expression. If the email contains an Arcade expression for the output value of a step, the step must be completed before you can preview the output value.
- Click Save to save the email template.
Edit email templates
To edit email templates, do the following:
- Access the Workflow Manager web app.
- Click the Design tab.
The Design page appears.
Note:
If you don't have sufficient privileges, the Design tab is not available.
- Click Templates .
Note:
If you don’t have sufficient privileges, the Templates button is not available.
- Click the Email Templates tab.
The Email Templates panel appears.
- Click the name of the email template you want to edit in the Email Templates panel.
Tip:
You can filter the list of email templates in the Email Templates panel by providing a search term in the Search Email Templates text box.
- Update the email template as necessary.
- Optionally, click Preview to preview the email.
Note:
If the email contains a job-specific Arcade expression, you must provide a valid job ID in the Preview Email text box before you can preview the Arcade expression. If the email contains an Arcade expression for the output value of a step, the step must be completed before you can preview the output value.
- Click Save to save the changes.
Delete email templates
Deleting an email template is permanent and can’t be undone. To delete email templates, do the following:
- Access the Workflow Manager web app.
- Click the Design tab.
The Design page appears.
Note:
If you don't have sufficient privileges, the Design tab is not available.
- Click Templates .
Note:
If you don’t have sufficient privileges, the Templates button is not available.
- Click the Email Templates tab.
The Email Templates panel appears.
- Click the name of the email template you want to delete in the Email Templates panel.
Tip:
You can filter the list of email templates in the Email Templates panel by providing a search term in the Search Email Templates text box.
- Click More Actions and click Delete.
A confirmation message appears.
- Click Yes to delete the email template or click No to cancel.
If you clicked Yes, the email template is deleted.