Manage priorities

Priorities allow you to assign levels of importance to jobs. You can add custom priorities to match your existing business processes or to make them more appropriate for your locale.

Create priorities

To create priorities, do the following:

  1. Access the Workflow Manager web app.
  2. Click the Design tab.

    The Design page appears.

    Note:

    If you don't have sufficient privileges, the Design tab is not available.

  3. Click Templates Templates.
    Note:

    If you don’t have sufficient privileges, the Templates button is not available.

  4. Click the Lookup Tables tab.

    The Lookup Tables panel appears.

  5. Click Priorities in the Lookup Tables panel.

    A list of priorities appears.

  6. Click Add Priority.
  7. Provide a name for the priority in the Name text box.
  8. Provide a rank for the priority in the Rank text box.
  9. Optionally, repeat steps 6 through 8 to add more priorities.
  10. Click Save to save the priorities.

Edit priorities

To edit priorities, do the following:

  1. Access the Workflow Manager web app.
  2. Click the Design tab.

    The Design page appears.

    Note:

    If you don't have sufficient privileges, the Design tab is not available.

  3. Click Templates Templates.
    Note:

    If you don’t have sufficient privileges, the Templates button is not available.

  4. Click the Lookup Tables tab.

    The Lookup Tables panel appears.

  5. Click Priorities in the Lookup Tables panel.

    A list of priorities appears.

  6. Update the priority names in the Name text boxes as necessary.
  7. Update the priority ranks in the Rank text boxes as necessary.
  8. Click Save to save the changes.

Delete priorities

Deleting a priority is permanent and can’t be undone.

Caution:

Your workflow item must contain at least one priority.

To delete priorities, do the following:

  1. Access the Workflow Manager web app.
  2. Click the Design tab.

    The Design page appears.

    Note:

    If you don't have sufficient privileges, the Design tab is not available.

  3. Click Templates Templates.
    Note:

    If you don’t have sufficient privileges, the Templates button is not available.

  4. Click the Lookup Tables tab.

    The Lookup Tables panel appears.

  5. Click Priorities in the Lookup Tables panel.

    A list of priorities appears.

  6. Click the Delete button next to the priority that you want to delete.
  7. Click Save to save the changes.