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What are the requirements?

Note:

A new Collector app is available on iOS. See the new app's requirements.

To use Collector for ArcGIS, your device, ArcGIS account, and data must meet the requirements below. You can use the app in any of the supported languages.

Device requirements

Collector is supported on Android, iOS, and Windows devices.

Android

  • Android 4.2 (Jelly Bean) or later
  • Processor: ARMv7 or later, or x86
  • OpenGL ES 2.0 support
  • Precise location (GPS and network-based) support

iOS

  • iOS 9.3.5 or later
  • iPhone, iPad, iPod touch

Windows 10 (tablet and PC)

  • Version 1511 or later
  • Long-Term Servicing Branch (LTSB) version 1607 or later

ArcGIS account requirements

Using maps in Collector requires an ArcGIS organizational account (ArcGIS Online or ArcGIS Enterprise).

  • If using ArcGIS Online or ArcGIS Enterprise 10.7 or later, mobile workers must have a license for Collector for ArcGIS. This is included for Field Worker, Creator, and GIS Professional user types. It is available for Editors with an add-on license.

    Collector does not support using ArcGIS Online public accounts.

  • If using a version of ArcGIS Enterprise earlier than 10.7, mobile workers must be level 2 members.
  • The privilege to edit features (through either Features > Edit or Features > Edit with full control) is required.

For details, see User types, roles, and privileges for ArcGIS Online or User types, roles, and privileges for ArcGIS Enterprise.

Legacy:

Portal for ArcGIS 10.3.1 and 10.4.1 are also supported. Because user types and levels didn't exist at these versions, all users are supported. Users do need the privilege to edit features.

Data requirements

Your maps can include data from ArcGIS Online and ArcGIS Enterprise. For details, see Supported data.

Supported languages

Arabic, Bosnian*, Croatian, Czech, Danish, Dutch, English, Estonian*, Finnish, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Latvian*, Lithuanian*, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Simplified Chinese, Serbian*, Spanish, Swedish, Thai, Traditional Chinese (Hong Kong), Traditional Chinese (Taiwan), Turkish, and Vietnamese.

The language used by the app is determined by your device's language setting.

*Android and Windows only