User types, roles, and privileges

Organizations can use, create, and share a wide range of geographic content, including maps, scenes, apps, and layers. The ability of individual organization members to access and work with content in different ways depends on the privileges they have in the organization. User types allow organizations to control the scope of privileges that can be assigned to members through roles.

User types

Organizations assign user types to members based on the members' needs and requirements. Members are assigned a user type when they are invited to the organization. The user type determines the privileges that can be granted to the member through a default or custom role. Each user type also includes access to specific apps and app bundles.

The following user types are offered:

• Viewer—Viewers can view items that are shared with them by other ArcGIS users. This user type is ideal for members of an organization who need to view ArcGIS content in a secure environment. Viewers can’t create, edit, share, or perform analysis on items or data. This user type includes the Essential Apps Bundle.
• Editor—Editors can view and edit data in ArcGIS maps and apps that are shared with them by other ArcGIS users. This user type is ideal for users who need to access and edit data that is shared with them, using apps created with Web AppBuilder for ArcGIS or ArcGIS Configurable Apps. The Editor user type can also be used with custom editing applications created by customers or by Esri business partners. Editors can’t analyze, create, or share items or data. This user type includes the Essential Apps Bundle.
• Field Worker—Field Workers can view and edit data that has been shared with them by other ArcGIS users. Ideal for users who primarily interact with ArcGIS content through Esri field apps, this user type allows users in the field to view and edit data using any of the apps included in the Field Apps Bundle and directly through ArcGIS Online. Field Workers can’t analyze, create, or share items or data. This user type includes the Essential Apps and Field Apps bundles.
• Creator—Creators have all the capabilities of the Viewer, Editor, and Field Worker user types, plus the ability to create content, administer the organization, and share content for use in Essential Apps, Field Apps, and Office Apps. The Creator user type is designed for those who need to create web maps and apps, perform in-depth spatial analysis using the analysis tools in ArcGIS Online, and work with data using field apps such as Collector for ArcGIS. This user type includes the Essential Apps, Field Apps, and Office Apps bundles.
• GIS Professional—GIS Professionals have all the capabilities and app bundles of the Creator, plus access to ArcGIS Pro (Basic, Standard, or Advanced). This user type is designed for those who need the full suite of GIS apps to perform their work—that is, create web maps and apps, perform in-depth spatial analysis using analysis tools, and leverage the advanced tools of ArcGIS Pro. The GIS Professional user type can be assigned at the following three levels, which correspond to the three license levels of ArcGIS Pro:
  • GIS Professional Basic—The GIS Professional Basic user type includes ArcGIS Pro Basic, which provides the tools and environment for map creation and interactive visualization.
  • GIS Professional Standard—The GIS Professional Standard user type includes ArcGIS Pro Standard, which provides the tools and environment for map creation, interactive visualization, multiuser editing, and advanced data management.
  • GIS Professional Advanced—The GIS Professional Advanced user type includes ArcGIS Pro Advanced, which provides the tools and environment for map creation, interactive visualization, multiuser editing, advanced data management, advanced analysis, high-end cartography, and extensive database management.

  All levels of the GIS Professional user type include access to apps in all of the app bundles in addition to ArcGIS Pro. This user type does not include access to other ArcGIS Desktop products and extensions, such as ArcMap.

• Insights Analyst—Insights Analysts have all the capabilities required to use ArcGIS Insights, including creating and sharing content and performing analysis. This user type includes an Insights license. It's designed for those who primarily use Insights in their day-to-day tasks and may need to perform administrative tasks in the organization, but who don't need to access other ArcGIS apps. To learn more about this user type, see Licensing in the Insights documentation.
• Storyteller—The Storyteller user type allows users to create stories using ArcGIS StoryMaps. Storytellers can sign in to StoryMaps and create stories using content such as maps, scenes, and apps created and shared by other members of their organization. Storytellers can also create embedded maps on the fly using express maps when creating stories. This user type includes a StoryMaps license.

Note:

Apps that are not included with an assigned user type can be licensed and assigned as needed to specific members as add-on licenses. For example, ArcGIS Business Analyst and ArcGIS Insights can be purchased and assigned to members who have been granted the Creator or GIS Professional user types.

User type examples

The following examples illustrate how user types can be applied in an organization:

• A content creator assigned a Creator user type creates and shares a site selection app with a group of users in their organization. This app allows users to select a specific site and view attribute information about the site that should only be available to employees. A member assigned a Viewer user type can join the group and view and interact with the app.
• A data editor assigned the Editor user type uses the Crowdsource Manager configurable app to review and clean up data submitted by the public. The data editor can view and update the public data entries to prepare them for publication and analysis.
• A GIS specialist in a forestry organization is tasked with creating a tree inventory map for forestry technicians to use. The GIS specialist is assigned a GIS Professional Basic user type, which allows her to create complex data models, including subtypes and domains, using ArcGIS Pro. She then publishes the data to ArcGIS Online and creates a web map for forestry technicians to use in Collector for ArcGIS. Once the map is created, the GIS specialist can test the functionality in Collector and share the web map with the appropriate group. Each forestry technician is given an ArcGIS member account and assigned a Field Worker user type so they can sign in to Collector, find their web maps, and edit the data as needed.

Roles

A role defines the set of privileges assigned to a member. Privileges are assigned to members through a default role or a custom role. Members are assigned a role when they are invited to the organization.

If you're not sure what role you were assigned or if you need more information about your role, click the Role Information button in the Role section of your profile.

Note:

Once a member joins, their role can be changed by administrators and those with privileges to change member roles. Changing roles to or from administrator can be done only by administrators.

Default roles

ArcGIS Online defines a set of privileges for the following default roles:

Note:

A member's user type determines the default roles that can be assigned to them. User types compatible with each role are noted below.

• Viewer—View items such as maps, apps, demographics, and elevation analysis layers that have been shared with the member. Join groups owned by the organization. Use geocoding, geosearch, and network analysis (routing and directions). Members assigned the Viewer role cannot create or share content, or perform analysis or data enrichment. The Viewer role is compatible with all user types.

  Tip:

  Although the default Viewer role does not support joining groups owned by outside organizations, a member can be granted the Join external groups privilege through a custom role created based on the default Viewer role.

• Data Editor—Viewer privileges plus the ability to edit features shared by other ArcGIS users. The Data Editor role is compatible with all user types except Viewer.
• User—Data Editor privileges plus the ability to create groups and content; use the organization's maps, apps, layers, and tools; and join groups owned by the organization. Members assigned the User role can also create maps and apps, edit features, add items, share content, and create groups. The User role is compatible with the Creator, GIS Professional, and Insights Analyst user types.
• Publisher—User privileges plus the ability to publish features and map tiles as hosted web layers. Members assigned the Publisher role can also perform analysis on layers in maps. The Publisher role is compatible with the Creator, GIS Professional, and Insights Analyst user types.
• Administrator—Publisher privileges plus privileges to manage the organization and other users. An organization must have at least one administrator. However, there is no limit to the number of Administrator roles that can be assigned within an organization. It is recommended that an organization have at least two administrators, while restricting this role to those who require the additional privileges associated with it. The Administrator role is compatible with the Creator, GIS Professional, and Insights Analyst user types.

The following table shows privileges available with the default roles.

Privilege summary	Default role
	Viewer	Data Editor	User	Publisher	Administrator
Use layers, maps, scenes, and apps
Use geosearch
Use geocoding
Use demographics
Use directions and routing (network analysis)
Join groups, except shared update groups
Edit features
Join shared update groups
Use subscriber content
Use spatial analysis
Use GeoEnrichment
Create content
Share maps, scenes, and apps
Create groups
Publish hosted web layers
Perform analysis
Enable Open Data
Invite users to the organization
Manage all members, content, and groups
Manage licenses and apps
View subscription status reports and activity logs
Configure website and security
Create and modify custom roles
ArcGIS Marketplace provider (requires organization authorization)
Set up a collaboration
Set up enterprise logins
Disable multifactor authentication on member accounts
Enable and disable Esri access on member accounts
Manage credits
Change member roles
Disable and delete members
Share organization content with the public when site settings don't allow members to share outside the organization
Create and own groups that allow members to update all items in the group
View the location tracks of other users

Note:

Most of the privileges listed above can also be assigned as part of a custom role; however, some administrative privileges are not available for custom roles as they are reserved for default administrators.

Custom roles

You may want to refine the default roles in your organization into a more fine-grained set of privileges by creating custom roles. For example, your organization may want to assign some members the same privileges as a default Publisher but without allowing them to use GeoEnrichment. This could be achieved by creating a custom role based on the default Publisher role, turning off the GeoEnrichment privilege, and calling the custom role Publisher without GeoEnrichment or something similar.

Only default administrators, or those assigned a custom administrator role with the Member roles privilege, can create and modify custom roles. These administrators can configure custom roles based on any combination of available general and administrative privileges. Once a custom role has been created, any organization member who has the Change roles privilege can assign the role to members. If you have a custom role, you can get information about the privileges it includes by clicking the Role Information button in your profile.

You have the ability to create custom roles that include administrative privileges to manage your organization settings. This allows administrators to delegate a specific set of administrative tasks to users without giving them the full set of privileges in the default administrator role. For example, a user with a custom role that includes the Organization website privilege will have the ability to manage the organization's website settings without the ability to perform other administrative tasks, such as managing security or credits.

The privileges that can be granted to a member through a custom role cannot exceed those associated with the member's assigned user type. For example, a member with a Viewer user type cannot be assigned a role with editing privileges.

Privileges

Privileges allow organization members to perform different tasks and workflows in an organization. For example, some members have privileges to create and publish content, while others have privileges to view content but cannot create their own.

General privileges

Members who perform specific tasks within the organization—create maps or edit features, for example—can be assigned the general privileges they need to work and share with groups, content, and features.

General privileges
Members	View
Groups	Create, update, and delete
	Join organizational groups
	Join external groups
	View groups shared with organization
Content	Create, update, and delete
	Publish hosted feature layers
	Publish hosted tile layers
	Publish hosted scene layers
	View content shared with the organization
	View location tracks
Sharing	Share with groups
	Share with organization
	Share with public
	Make groups visible to organization
	Make groups visible to public
	Make groups available to Open Data
Premium Content	Geocoding: Use ArcGIS World Geocoding Service (or a view of this locator) to convert addresses or places to map points (geocoding), such as when adding a .csv file of addresses to a map. This does not apply to your own locators configured for the organization. Note: This privilege is not required to publish a Microsoft Excel file of addresses as a hosted feature layer.
	Network Analysis: Perform network analysis tasks such as create drive-time areas
	Spatial Analysis: Perform spatial analysis tasks such as create buffers
	GeoEnrichment: Use GeoEnrichment to enrich features
	Demographics: Use premium demographic map layers
	Feature report: Create feature reports in Survey123 for ArcGIS
Features	Edit: Edit features based on permissions set on the layer
	Edit with full control: Edit features with full control on editable hosted feature layers

Administrative privileges

The privileges listed below allow custom roles to assist the default administrators with managing members, groups, and content in the organization.

Administrative privileges
Members	View all: View all member account information
	Update: Update member account information, including resetting passwords
	Delete: Delete member accounts
	Invite: Invite members to the organization
	Disable: Disable members from the organization
	Change roles: Change roles of members Note: Only default administrators can change the role to and from the Administrator role.
	Manage licenses: Manage licenses for members
Groups	View all: View group owned by members
	Update: Update group owned by members
	Delete: Delete group owned by members
	Reassign ownership: Reassign ownership of groups
	Assign members: Assign members to groups and remove members from groups
	Link to enterprise group: Link ArcGIS Online groups to enterprise groups
	Create with update capabilities: Create and own groups that allow group members to update all items in the group (shared update groups)
Content	View all: View content owned by members
	Update: Update and categorize content owned by members
	Delete: Delete content owned by members
	Reassign ownership: Reassign ownership of content
	Manage categories: Configure content categories for the organization
ArcGIS Marketplace subscriptions	Create and manage: Create listings, list items, manage subscriptions within ArcGIS Marketplace, and manage purchasers and contact information for your organization Note: Use of this privilege depends on your organization obtaining listing and publishing access to ArcGIS Marketplace.
	Request purchase information: Request purchase information in ArcGIS Marketplace
	Start trials: Start trials in ArcGIS Marketplace
Organization settings	Security and infrastructure: Manage the organization's security settings
	Organization website: Manage the organization's website settings
	Collaborations: Manage the organization's collaborations
	Credits: Manage the organization's credit settings
	Member roles: Manage the organization's member roles
	Utility services: Manage the organization's utility service settings

Privileges reserved for default administrators

Certain administrative privileges are reserved for default administrators and are not available for custom roles. For example, only default administrators can remove other administrators from the organization. The following is a list of privileges reserved for default administrators:

• Download activity log
• Disable multifactor authentication on member accounts
• Enable and disable Esri access on member accounts
• Change member role to or from administrator
• Delete other administrators from the organization
• Share organization content with the public when site settings don't allow members to share outside the organization
• Create administrative groups

Privileges for common workflows

Some workflows require a combination of privileges. In some cases, members are responsible for performing multiple workflows. For example, a GIS analyst may need to use certain analysis tools as well as publish hosted feature layers, which require the privileges listed in the table below for the Use the analysis tools and Publish hosted feature and WFS layers workflows. If you are unable to perform a function that you think your role should allow you to perform, verify that your administrator has enabled the full set of privileges required for the function.

General workflows

Workflow		Required privileges
Use the analysis tools	Content: Create, update, and delete Content: Publish hosted feature layers Premium Content: Spatial Analysis Note: Some tools require the following additional privileges: Premium Content: GeoEnrichment Premium Content: Network Analysis
Publish hosted feature and WFS layers	Content: Create, update, and delete Content: Publish hosted feature layers
Publish hosted tile layers	Content: Create, update, and delete Content: Publish hosted tile layers
Publish hosted scene layers	Content: Create, update, and delete Content: Publish hosted feature layers Content: Publish hosted scene layers
Publish hosted elevation layers	Content: Create, update, and delete Content: Publish hosted tile layers
Publish apps from Map Viewer or a group page	Content: Create, update, and delete Sharing: Share with groups Sharing: Share with organization Sharing: Share with public
Embed maps or groups	Content: Create, update, and delete Sharing: Share with public
Make groups available to open data sites	Sharing: Make groups visible to public Sharing: Make groups available to Open Data
Add, update, and delete features in hosted feature layers that have editing enabled for add or update only	Features: Edit Features: Edit with full control

Administrative workflows

Workflow		Required privileges
Manage content owned by members	Members: View all Content: View all Content: Update Content: Delete Content: Reassign ownership
Manage groups owned by members	Members: View all Groups: View all Groups: Update Groups: Delete Groups: Reassign ownership Groups: Assign members
Manage member profiles	Members: View all Members: Update
View subscription status reports	Members: View all Content: View all Groups: View all
Manage the organization's security settings	Members: View Groups: View groups shared with organization Members: View all Groups: View all Organization Settings: Security and infrastructure
Manage the organization's website settings	Members: View Groups: Create, update, and delete Groups: View groups shared with organization Content: Create, update, and delete Content: View content shared with the organization Sharing: Share with groups Sharing: Share with organization Sharing: Share with public Sharing: Make groups visible to organization Sharing: Make groups visible to public Members: View all Groups: View all Groups: Update Content: View all Content: Update Content: Manage categories Organization Settings: Organization website
Manage the organization's collaborations	Members: View Groups: Create, update, and delete Groups: View groups shared with organization Content: Create, update, and delete Content: Publish hosted feature layers Content: View content shared with organization Sharing: Share with groups Members: View all Groups: View all Groups: Update Content: View all Content: Update Content: Delete Organization Settings: Collaborations
Manage the organization's credit settings	Members: View Members: View all Members: Update Organization Settings: Credits
Manage the organization's member roles	Members: View Members: View all Members: Change roles Organization Settings: Member roles
Change a member's user type	Members: View Members: View all Members: Update Members: Change roles Members: Manage licenses
Manage the organization's utility service settings	Members: View Content: Create, update, and delete Content: Publish hosted feature layers Organization Settings: Utility services