You can register stand-alone and federated ArcGIS Server sites to collect system health and performance metrics.
Prerequisites for monitoring
The following prerequisites are necessary for monitoring ArcGIS Server sites:
- ArcGIS Monitor Agent must be installed on at least one ArcGIS Server machine and must be registered with ArcGIS Monitor Server.
When monitoring a multimachine site, it is recommended that you install Monitor Agent on all machines in the site. This ensures continuous monitoring of the site in the event of a machine failure and provides host metrics for each machine in the site.
- ArcGIS Server must be running on ArcGIS Enterprise version 10.7.1 or later.
- The ArcGIS Server primary site administrator or an equivalent ArcGIS Server user account that is assigned an Administrator role type is required to register an ArcGIS Server site for monitoring.
Note:
For a federated ArcGIS Server site, the ArcGIS Server primary site administrator user account is required.
- Authentication requires ArcGIS Server token-based security. Other forms of authentication such as Integrated Windows Authentication (IWA) and Security Assertion Markup Language (SAML) are not supported.
Register an ArcGIS Server site for monitoring
You must be assigned the Administrator or Manager role to register components.
To register an ArcGIS Server component, complete the following steps:
- Access ArcGIS Monitor if necessary.
The Home page appears.
- Click Monitoring.
The Monitoring page appears. Registered components are listed alphabetically by component name.
- Click Register component.
The Register component wizard appears.
Note:
If you don't have sufficient privileges, Register component is not available.
- Choose the Monitor Agent machine where the component is installed.
The Component type page appears.
- Under ArcGIS, choose ArcGIS Server and click Next.
The Component details page appears.
- Provide a name for the component in the Component name text box.
- Optionally, provide a description for the component in the Description text box.
- Optionally, click Apply Labels
and choose the labels that you want to apply to the component. Tip:
Provide the name of a label in the Enter label name text box to search for a specific label. If the label doesn't exist, click Create new label to add the label and apply it to the component.
- Click Next.
The Connection page appears.
- Click Register component.
The component is added to the list of monitored components on the Monitoring page.
Once a component is registered, you can configure alert rules and add the component to collections.
Note:
Other component types, such as the enterprise GIS implementation's underlying hardware infrastructure and databases, must be registered individually to enable monitoring.
Observers
The following table describes the observers that are responsible for collecting ArcGIS Server site attribute and metric data:
| Observer name | Description |
|---|---|
Inventory | The Inventory observer scans for changes and manages attribute data across the ArcGIS Server site and its underlying services. The default interval for this observer is 5 minutes; however, you can configure it to run at longer intervals since changes to the site configuration are typically infrequent. |
Logs | The Logs observer collects log entries for the ArcGIS Server site for display in Monitor. The default interval for this observer is 1 minute to retrieve data frequently. It is recommended that you do not run this observer at longer intervals. |
Metrics | The Metrics observer collects metric data across the ArcGIS Server site and its underlying services. The default interval for this observer is 5 minutes; however, you can configure it to run at shorter intervals to retrieve data more frequently. |
Collected attributes
The subsections below describe the attributes that are collected for the ArcGIS Server site and its underlying services.
ArcGIS Server
The following table lists the attributes that are collected for the ArcGIS Server site:
| Attribute name | Description | Data type |
|---|---|---|
License expiration | The date and time the ArcGIS Server site's license expires | Datetime |
Machines | The list of machines or hosts that participate in the ArcGIS Server site | Array |
Roles | The list of ArcGIS Server roles assigned to the ArcGIS Server site | Array |
Shared instances max | The maximum number of shared service instances | Integer |
Shared instances min | The minimum number of shared service instances | Integer |
Started at | The date and time the ArcGIS Server site was last started | Datetime |
Version | The software version of the ArcGIS Server site | String |
ArcGIS Server services
The following table lists the attributes that are collected for the ArcGIS Server site's underlying services:
| Attribute name | Description | Data type |
|---|---|---|
Cached service | Specifies whether data is returned dynamically or returned from a cache when queried. | Boolean |
Configured state | The state of the service as it is configured in ArcGIS Server (started or stopped). | String |
Idle time max | The maximum number of seconds a service instance is allowed to persist before it shuts down. | Integer |
Instance type | The infrastructure of the underlying service provider (hosted, shared, dedicated, or custom). | String |
Instances max | The maximum number of service instances configured across the ArcGIS Server site. For hosted and custom instances, this value is always displayed as zero. For shared instances, this value is the maximum number of shared instances configured for the site. For dedicated instances, this is the maximum number of instances configured for the service. | Integer |
Instances min | The minimum number of service instances configured across the ArcGIS Server site. For hosted and custom instances, this value is always displayed as zero. For shared instances, this value is the minimum number of shared instances configured for the site. For dedicated instances, this is the minimum number of instances configured for the service. | Integer |
Wait time max | The maximum number of seconds a client waits to connect to the service before it times out. | Integer |
Collected metrics
The subsections below describe the metrics that are collected for the ArcGIS Server site and its underlying services.
ArcGIS Server metrics
The following table lists the metrics that are collected for the ArcGIS Server site:
| Metric name | Description | Data type | Unit |
|---|---|---|---|
Connectivity | The agent's ability to successfully connect to the component. | Float | Percent |
Instances Saturation Percent | The proportion of maximum configured service instances in use. Values approaching 100 percent may indicate that more instances are needed to handle incoming service requests. | Float | Percent |
Instances Used | The total number of service instances in use. | Float | Total |
Request Rate | The average request rate of all ArcGIS Server site services. | Float | Requests/second |
Request Response Time Avg | The average response time of all ArcGIS Server site services. | Float | Seconds |
Request Response Time Max | The maximum response time of all ArcGIS Server site services. | Float | Seconds |
Requests Error Percent | The percentage of failed and timed out requests of all ArcGIS Server site services. | Float | Percent |
Requests Failed | The total number of failed requests of all ArcGIS Server site services. | Float | Total |
Requests Received | The total number of received requests of all ArcGIS Server site services. | Float | Total |
Requests Timed Out | The total number of timed out requests of all ArcGIS Server site services. | Float | Total |
Site Machines Availability | The total percentage of machines that are available in the ArcGIS Server site. Values under 100 percent indicate that some of the machines in the site are unavailable for processing and may require further investigation. | Float | Percent |
ArcGIS Server services metrics
Monitor collects information about the following ArcGIS Server service types:
- Feature
- Geocode
- Geodata
- Map
- Network Analyst
- Geoprocessing
The following table lists metrics that are collected for the ArcGIS Server site's underlying services:
| Metric name | Description | Data type | Unit |
|---|---|---|---|
Instances Saturation Percent | The proportion of maximum configured service instances in use. Values approaching 100 percent may indicate that more instances are needed to handle incoming service requests. | Float | Percent |
Instances Used | The total number of service instances in use. | Float | Total |
Request Rate | The service's average request rate. | Float | Requests/second |
Request Response Time Avg | The service's average response time. | Float | Seconds |
Request Response Time Max | The service's maximum response time. | Float | Seconds |
Requests Error Percent | The proportion of failed and timed out service requests. | Float | Percent |
Requests Failed | The total number of failed service requests. | Float | Total |
Requests Received | The total number of received service requests. | Float | Total |
Requests Timed Out | The total number of service requests that timed out. | Float | Total |
Default alert rules
The subsections below describe the default alert rules that are configured for the ArcGIS Server site and its underlying services.
ArcGIS Server alert rules
The following table lists the default alert rules that are configured for the ArcGIS Server site:
| Metric name | Aggregation | Operator | Info threshold | Warning threshold | Critical threshold | Samples |
|---|---|---|---|---|---|---|
Connectivity | Average | Is less than | — | — | 100 | 2 |
Request Rate | Average | Is greater than or equal to | 1 | 10 | 30 | 3 |
Request Response Time Avg | Average | Is greater than or equal to | 1 | 3 | 6 | 3 |
Request Response Time Max | Average | Is greater than or equal to | 1 | 3 | 6 | 3 |
Requests Error Percent | Average | Is greater than or equal to | — | 5 | 30 | 3 |
Site Machines Availability | Average | Is less than or equal to | — | 99 | 0 | 1 |
Note:
The default alert rules in the table above are the rules that are configured for components when Monitor is first deployed. If your Monitor administrator has configured default alert rules for the Monitor deployment, the values for the rules above may vary.
ArcGIS Server services alert rules
The following table lists the default alert rules that are configured for the ArcGIS Server site's underlying services:
| Metric name | Aggregation | Operator | Info threshold | Warning threshold | Critical threshold | Samples |
|---|---|---|---|---|---|---|
Instances saturation percent | Average | Is greater than or equal to | — | 50 | 90 | 3 |
Request rate | Average | Is greater than or equal to | 1 | 10 | 30 | 3 |
Request response time average | Average | Is greater than or equal to | 1 | 3 | 6 | 3 |
Request response time max | Average | Is greater than or equal to | 1 | 3 | 6 | 3 |
Requests error percent | Average | Is greater than or equal to | — | 5 | 30 | 3 |
Note:
The default alert rules in the table above are the rules that are configured for components when Monitor is first deployed. If your Monitor administrator has configured default alert rules for the Monitor deployment, the values for the rules above may vary.