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Requirements

To use Tracker for ArcGIS, your ArcGIS account, web browser, and mobile device must meet the requirements below. You can use the apps in any of the supported languages.

ArcGIS account requirements

Using Tracker for ArcGIS requires an ArcGIS organizational account on ArcGIS Enterprise 10.7. The specific account requirements depend on what you want to do.

Note:

Tracker for ArcGIS will be supported in ArcGIS Online at a future release.

Enable and manage location tracking

Enabling and managing location tracking is done by administrators of your organization. All administrators can pause location tracking, and the administrator that enabled it can also disable it.

For information about administrators, see User types, roles, and privileges for ArcGIS Enterprise.

Track mobile user location

Using the Tracker for ArcGIS mobile app to track location requires that the mobile users are members of your organization and have a license for the Tracker for ArcGIS mobile app. It is available with an add-on license for all user types.

For information about user types, see User types, roles, and privileges for ArcGIS Enterprise.

Create and share track views

Creating and sharing track views using the Track Viewer web app is done by administrators of your organization.

For information about administrators, see User types, roles, and privileges for ArcGIS Enterprise.

View location tracks

Viewing location tracks (other than their own) requires that a user be a member of the organization, have the view location tracks privilege, and have track views shared with them. The view location tracks privilege is granted to administrators by default and can be added to custom roles.

For information about privileges and custom roles, see User types, roles, and privileges for ArcGIS Enterprise.

Track Viewer web browser requirements

Track Viewer is supported with the following desktop web browsers:

  • Chrome 72.0 or later
  • Firefox 65.0 or later
  • Edge 42.0 or later
  • Safari 12.0 or later

Tracker mobile app requirements

Tracker is supported on Android and iOS devices.

Android

  • Android 5.0 (Lollipop) or later
  • Processor: ARMv7 or later, or x86
  • OpenGL ES 2.0 support
  • Precise location (GPS and network-based) support
  • Google Play services installed on the device

iOS

  • iOS 11 or later
  • iPhone, iPad, iPod touch
  • (Recommended) GPS support

    Tracker can be installed on devices without GPS, for example, WiFi-only iPad devices. However, without built-in GPS, WiFi, or an external GPS, device location isn't available and can't be tracked.

Supported languages

Track Viewer (Beta) and the Tracker mobile app for iOS are supported in English.

The Tracker mobile app for Android is supported in the following languages:

Arabic, Bosnian, Catalan, Chinese—Simplified and Traditional (Hong Kong and Taiwan), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese (Brazil and Portugal), Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Thai, Turkish, and Vietnamese.

The language used by the Android mobile app is determined by your device's language setting.